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Comfort Inn The Pointe

3.0 star property

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Photo gallery for Comfort Inn The Pointe

Exterior
Exterior
Suite, Multiple Beds, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi
Free daily on-the-go breakfast
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast included
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1 Prospect Pointe, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪2 min walk‬
  • Rainbow Bridge
    ‪6 min walk‬
  • Cave of the Winds
    ‪14 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Wingate By Wyndham Niagara Falls

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
3.7 out of 5, Good, (2994)
The price is CHF 110
for 1 room
includes taxes & fees
5 Apr - 6 Apr
Wingate By Wyndham Niagara Falls

About this property

Comfort Inn The Pointe

Hotel with free breakfast, steps from Niagara Falls State Park
This smoke-free hotel features a fitness centre, coffee/tea in a common area and conference space. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, self parking, a 24-hour front desk and gift shops/newsstands are on-site.
Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Comfort Inn The Pointe. During your stay, you're just a quick walk from Niagara Falls State Park. Free WiFi in public areas, a gym and a meeting room are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Niagara Falls State Park and 6 minutes on foot from Rainbow Bridge
Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 1056 square feet (98 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Comfort Inn The Pointe. For a fee, parking is available.

This Niagara Falls hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,056 square feet of conference space
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10.00 per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Comfort Inn The Pointe Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 596 out of 1208 reviews
Rating 8 - Good. 320 out of 1208 reviews
Rating 6 - Okay. 165 out of 1208 reviews
Rating 4 - Poor. 62 out of 1208 reviews
Rating 2 - Terrible. 65 out of 1208 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

antonio, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Jorge

Travelled with family
Disliked: Cleanliness, staff & service
Staff no friendly
Stayed 1 night in Dec 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location. Property is a basic hotel. Nothing special and nothing terrible. The location is top notch. Right across the street from the park and everywhere was walkable. Food and sights are right at your finger tips.
Stayed 1 night in Oct 2024

10/10 Excellent

DAVID, Santa Catarina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Niagara Falls (both american side and canadian side) are within walking distance of this property. You couldn't stay closer to the Niagara falls in any other hotel (on the american side). It wasn't clear when i made the reservation, but latter i figured out that the price included a breakfast buffett (egg, protein, coffee, waffles, bread, cereal, etc) The property includes a basic gym. I read some other reviews about some of the staff members being unpolite, but my opinion is that you will get what you give. If you spit bitter, you will get bitterness. Ask thing gentle and smile to the staff and you will get a smile back. Some other reviews complained about the cleanliness of the rooms, but our was clean. The only but is that the bath tube's floor looked stained and there was no mat on it. If you are driving your own car, there is plenty of space on their parking lot. If you are flying to BUF, just outside BUF you can ride a Flix bus, and it will leave you few feet from this hotel. Make your reservation for the Flix bus online, as there is high demand for it. Within the hotel property, there are a couple of food trucks offering indian options and american options (hot dogs, hamburgers, etc). This is pretty convenience, especially because they are open until late. A non-advertised gem of this hotel is that during the evening they offer a complimentary bowl of soup and coffe.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is amazing! Had all the amenities and hot breakfast in the morning. Well kept, clean, and economical.
Stayed 1 night in Nov 2024

2/10 Terrible

Pradeep Kumar

Travelled with family
Liked: Property conditions & facilities, room comfort
There was no one at front office a time of checking, had to wait 30 mins before the attendant showed up. They have not returned the security deposit and I am not getting clear answers even after multiple follow ups
Stayed 2 nights in Nov 2024

8/10 Good

Hiren, Woodbridge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

6/10 Okay

Brett

Travelled with family
Disliked: Staff & service, property conditions & facilities
I liked how close this property was to Niagara Falls, it was very easy to walk to the vantage spots. The hotel was generally clean but very dated and run down, the night clerk when we checked in , basically ignored us and it was a major hassle for him to check us in at 8.30 pm at night. No blockout curtains in the room so people can see in , very noisy air conditioner had to turn off to get to sleep.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandra, Chatsworth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most difficult thing was getting there after dark - the address (used for the GPS) is not the entrance to the hotel so we had to drive around to find it. Staff were very pleasant and helpful.
Stayed 2 nights in Nov 2024

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the Falls, clean building, friendly staff
Stayed 1 night in Nov 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the hotel was within walking distance to most of the attractions of Niagra Falls.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sintayow

Great service
Stayed 1 night in Nov 2024

6/10 Okay

Daniela

Travelled with partner
Disliked: Staff & service
Broken curtains, bathroom door didn’t shut and make sure you chose State Park view. “City view” gets you a view of the parking lot.
Stayed 2 nights in Nov 2024

2/10 Terrible

Dustin, Rochester ny

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Contacting company in morning about being double charged for room.. this is theft
Stayed 1 night in Nov 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Saleha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible, they had bugs on the bed, Bathroom lock was broken we got locked out, when we informed about the bug the front desk asked us to kill it and sleep on it, No microwave in the room, Asked us to use lobby microwave and it was filthy, molds all around so stinky,, Bed sheets were horrible, Stain on the comforter, when asked front desk she said it's not her job to see if room is clean or not and she cannot do anything about it.
Stayed 2 nights in Nov 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Amanda

Stayed 1 night in Oct 2024

10/10 Excellent

ken

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, excellent continental breakfast, excellent service and staff
Stayed 2 nights in Nov 2024

8/10 Good

DAE IL, Centreville

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

6/10 Okay

Mary Folsom, Damascus

Travelled with partner
The proximity to the American Falls is incredible! It is truly a short and relatively easy walk! As for the hotel, at check-in we specifically asked for a room on the back side of the building but neither of the people at the front desk could say which rooms faced the back side. We got to our assigned room only to find it faced the front parking lot. We tried to get it changed to a back side room but the front desk attendant said “no”. As for the room itself…the carpet was thread bare and torn in several areas, the charging ports available were too lose and would not hold a charger’s prongs so there was no “in room” charging available, the plumbing under the bathroom sink was exposed and not very attractive, there was no soap in the room and the plug for the bath tub was sitting on the tub ledge (apparently broken) and the tub drained slowly while taking a shower. Not a very impressive place to stay at but the walking distance to the falls made up for what was lacking.
Stayed 4 nights in Nov 2024

4/10 Poor

Kristy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs in the room . 😡
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness
Breakfast was bland. Employees took multiple breaks and came back smelling like weed. Area around hotel, businesses were closed.
Stayed 2 nights in Nov 2024