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DoubleTree by Hilton Hotel Niagara Falls New York

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Niagara Falls New York

Breakfast, lunch and dinner served
Business centre
Room, 1 King Bed, Jetted Tub, River View | Bathroom sink
Terrace/patio
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
401 Buffalo Ave, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪4 min walk‬
  • Seneca Niagara Resort & Casino
    ‪7 min walk‬
  • Conference Center Niagara Falls
    ‪10 min walk‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪11 min drive‬

Room options

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Suite, 1 King Bed

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub, River View (Balcony)

Room, 1 King Bed, Jetted Tub, River View (Balcony) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Jetted Tub, River View (Balcony)

  • 46 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Refrigerator

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, River View

Room, 1 King Bed, Balcony, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Balcony, River View

  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite, 1 King Bed

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds, River View

  • 37 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, River View

  • 37 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Jetted Tub, River View

  • 56 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, River View

Room, 2 Queen Beds, Balcony, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds, Balcony, River View

  • 46 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Jetted Tub, River View

  • 46 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Similar properties

View from property

Sheraton Niagara Falls

  • Pool
  • Restaurant
  • Air conditioning
  • Gym
4.0 out of 5, Very good, (1010)
The price is CHF 107
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Sheraton Niagara Falls

About this property

DoubleTree by Hilton Hotel Niagara Falls New York

Riverwalk hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking.
DoubleTree by Hilton Hotel Niagara Falls New York offers 192 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. 43-inch LCD televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
DoubleTree by Hilton Hotel Niagara Falls New York's great location gets high marks from our customers. During your stay, you're just a quick walk from Niagara Falls State Park. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Niagara Falls State Park and a 4-minute drive from Cave of the Winds
  • Local-area shuttle service available for a fee
DoubleTree by Hilton Hotel Niagara Falls New York offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 16000 square feet (1486 square metres) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at DoubleTree by Hilton Hotel Niagara Falls New York. Parking is available for a fee.

This 4-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
Parkway Prime – This steakhouse serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Parkway Prime

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,000 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 8 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 25.00 per person
  • Self-parking fee: USD 15.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Niagara Falls New York
DoubleTree Hilton Niagara Falls New York
DoubleTree by Hilton Hotel Niagara Falls New York Hotel
DoubleTree by Hilton Hotel Niagara Falls New York Niagara Falls

DoubleTree by Hilton Hotel Niagara Falls New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 1005 reviews
Rating 8 - Good. 234 out of 1005 reviews
Rating 6 - Okay. 96 out of 1005 reviews
Rating 4 - Poor. 56 out of 1005 reviews
Rating 2 - Terrible. 52 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Adriana

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were nice and easy to deal with the only thing i didn’t like was my room smelled terrible and the shower was gross looked like it haven't been cleaned in months.
Stayed 1 night in Nov 2024

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the size of the room Liked the dining experience
Stayed 6 nights in Oct 2024

6/10 Okay

Ann

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The view towards the river is beautiful and the room was very clean. 10/10
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niagaara trip
Beautiful hotel. Breakfast 1st day had problem with incorrect order. Bar out of Jack Daniels for 3 days I finally bought and donated a bottle.
Stayed 4 nights in Nov 2024

4/10 Poor

Laurie

Travelled with family
Disliked: Property conditions & facilities
The hotel smelled like sewer on the 7th floor really bad. You have to pay for parking, the beds were horrible to sleep in and you could hear every noise in the hallways and neighbors room even with tv on
Stayed 1 night in Nov 2024

10/10 Excellent

CYNTHIA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only in town briefly for an event. To the front desk staff when I checked in and out was simply. They were warm, friendly and sooo helpful. When I plan my vacay to see the falls in 2025, I will make sure that I stay at this location.
Stayed 2 nights in Oct 2024

8/10 Good

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Kristen

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

TERI, Crossville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the Niagara River. Walkable to the Falls. Nice staff. Very well-appointed.
Stayed 1 night in Nov 2024

10/10 Excellent

Minor

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Windows were dirty, and mold in refrigerator. Other than that is was a good stay.
Stayed 3 nights in Nov 2024

8/10 Good

Dena

Travelled with family
Liked: Cleanliness, staff & service
It was nice that it wasn't right downtown. Close enough to get to everything. Downside the beds were horrendous. Wooden platforms that moved when getting on them. Thats the only thing that would keep me from rebooking.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ingrid

Stayed 1 night in Oct 2024

8/10 Good

Serhii, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is definitely a good choice for those who want to explore Niagara Falls. My objective rating is 4 stars, because there are pros and cons. Pros: 1. Good location (close to the main attractions). 2. Comfortable, clean, and safe. 3. Attentive and friendly service staff, restaurant with good food. Upon check-in and check-out, the front desk offers various treats. It was very nice 😁. 4 affordable prices. Cons: 1. No bottled water in the room. How the hell can you not leave no one bottle of water for a few cents in the room with a coffee maker? Yes, there are vending machines with water on the floor for $ 3. It's not about money but about basic convenience. 2. The pool was dirty and it was not cleaned during our stay, so we could not use it. 3. Even though you book a room and are a member of the Hilton honors you cannot manage digital services (check-in, room selection, etc.) until you check in personally at the front desk. Overall, my family liked it and I definitely recommend this hotel as a good option for your vacation. I hope my objective review will be useful to others, as well as informative for management. Have a nice vacation!
Stayed 2 nights in Nov 2024

8/10 Good

karen

Stayed 1 night in Aug 2024

8/10 Good

Liza

Travelled with partner
Liked: Staff & service, property conditions & facilities
Everything was great. Tasty food, polite staff. But there was a dirty jacuzzi and a lot of hair on the towels in the room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marbella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Niagara favorite place
Amazing staying and close to many attractions.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Stayed 1 night in Oct 2024

10/10 Excellent

Erelda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was very spacious! For a family of 5.
Stayed 1 night in Oct 2024

6/10 Okay

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you see you again
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Stayed 2 nights in Oct 2024

6/10 Okay

Kaitlyn

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024