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Harbour House

4.0 star property

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Photo gallery for Harbour House

Restaurant
Front of property
Reception
Superior Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Designer store

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
85 Melville St, Niagara-on-the-Lake, ON, L0S 1J0
  • Shaw Festival Theatre
    ‪7 min walk‬
  • Peller Estates Winery
    ‪4 min drive‬
  • Jackson-Triggs Winery
    ‪5 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪58 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room

  • Sleeps 2
  • 1 King Bed

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The price is CHF 241
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includes taxes & fees
3 Jun - 4 Jun
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About this property

Harbour House

Hotel with free breakfast, a quick walk to Shaw Festival Theatre
This smoke-free hotel features a business centre, a meeting room and concierge services. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and a fireplace at reception. Housekeeping is available on request.
Harbour House offers 31 air-conditioned accommodations with fireplaces and iPod docking stations. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Digital televisions are provided. Bathrooms include designer toiletries and hairdryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Harbour House gets high marks from our customers. During your stay, you're just a quick walk from Shaw Festival Theatre. Enjoy features like free WiFi in public areas and free self-parking, plus a business centre.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes bicycles to rent
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 5-minute walk from Simcoe Park and 7 minutes on foot from Shaw Festival Theatre
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Harbour House also features concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This 4-star Niagara-on-the-Lake hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Fireplace
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Harbour House Hotel
Harbour House Hotel Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Hotel Niagara-on-the-Lake

Harbour House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 748 out of 1000 reviews
Rating 8 - Good. 173 out of 1000 reviews
Rating 6 - Okay. 57 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful room. Exceptional staff.Delicious breakfast. Very cold and icy outside and elevator in parking area wasn't working. Had to walk up slippery hill to get into lobby carrying suitcases.
Stayed 1 night in Feb 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. Would go there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jayna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Winter Stay

Excellent stay at Harbour House! Very cozy stay during the winter storm, so nice to relax by the fire place. Many nice touches like a delicious breakfast, wine/cheese tasting and complimentary shuttle to dinner. Walking distance to downtown, we look forward to staying here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Desi

Travelled with partner
Friendly, clean, amazing staff, Beautiful room. We go every few years, great location 😃
Stayed 1 night in Feb 2025

6/10 Okay

Timothy

The room that I booked was not the room that we got. When we questioned we were told that that was the only room left.
Stayed 1 night in Feb 2025

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very enjoyable two day visit

Could not have felt more comfortable with the property and the service. A special shout out to Antoinette and Emma at the front desk for their helpfulness and friendliness along with the people in the breakfast area and Allison the shuttle driver. Also loved the short distance into the village shops and the convenience of having another sister property, Queens, Landing, right across the road Enjoyed the breakfast and the free happy hour.
Stayed 2 nights in Feb 2025

10/10 Excellent

Terra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply wonderful

Lovely welcome; friendly, professional and personal. Nicely decoreated accomodations. Excellent location in NOTL. Breakfast was delightful.
Stayed 1 night in Feb 2025

10/10 Excellent

Larry

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very Friendly
Stayed 2 nights in Feb 2025

10/10 Excellent

Sonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem! The rooms are large and cozy. The breakfast was delicious with many options. The wine reception was a great time to mingle. The staff were so genuinely kind and helpful. The shuttle to and from dinner was a wonderful touch
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Stayed 1 night in Feb 2025

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a cheap, quick getaway, so our expectations weren't especially high. We surprised by the excellent facilities, amenities, and service. From check-in (with home-made cookies) to check-out, never have we had such enthusiastic care and attention from the staff at any other establishment in North America. Value added included a continental ( ) breakfast (included eggs, and tea/coffee service), afternoon wine tastings, and free shuttle service to the main area of town (Alison, the shuttle driver, was extremely helpful and accommodating). The room was beautiful, tastefully decorated, with a gas fireplace, Nespresso machine, fridge, etc. The bathroom featured an over-sized tub with jets and a very large shower. Downsides: the room was extremely warm—no real occasion to use the fireplace and no room-specific climate control (with the fan on, even -3º cold from outside the open windows didn't make it into the room). Although equipped with a TV, it was pretty outdated with no streaming options and limited cable channels—not that that was a high priority for us. Torn between recommending this place and "keeping it our secret."
Stayed 2 nights in Jan 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for a weekend
Stayed 1 night in Jan 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay at the Harbour House! The room was so cozy and had everything we needed. The service from every single staff member we encountered was outstanding. Great location as well. We will be back!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect get away

My husband and I visited Niagara on the Lake for our mini honeymoon and the Harbor House was the perfect place for us. It was quiet and private while still being close to town. We loved the shuttle service that came with our stay and the staff was very nice and a wealth of information!
Stayed 3 nights in Jan 2025

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service
Pet friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer and Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff!
Stayed 1 night in Jan 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of our favourite boutique hotels to visit
Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Outstanding service and friendliness

Great stay. Most friendly staff we have ever experienced. Made me proud of Canadian business that tries so hard to accommodate guests.
Stayed 3 nights in Dec 2024

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024