2/10 – Ungenügend
REBEKAH
Mit dem Partner gereist
26. Aug. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Me and my partner were travelling and we had to find a place to stay. We looked online and called to confirm this was the right address and for the hotel, during my call I was told and I triple checked it was not the one on Lundy’s lane but the one on Victoria avenue and I was told yes certain it is. I booked and before I confirmed checked the address multiple times it was Victoria ave.
We then had showed up to Victoria and they said they never spoke to us and they don’t have my reservation.
I asked them if they could explain to me how it is possible for an address to have changed within booking ! The second I clicked for booking the address changed , this makes absolutely no sense, anyways we had no other option but to go to the Lundy lane one and check it out cause we needed to rest.
We get to the place and it’s complexly the opposite of what we had booked. The pictures didn’t match anything at all and this place was extremely sketchy.
This was a horrible experience the only thing that was good was the first man who was there who said he would refund us if Expedia was able to do it through their end because we booked online.
This place was not only extremely poorly maintained, there was bed bugs and fleas.
My ankles are covered and swollen from all the bites I accumulated in just one night. I wanted to leave and scream at the people but I was exhausted and done with everything else.
I would of slept in my car but there was a extremely creepy man that was giving u
REBEKAH
Aufenthalt von 1 Nacht im August 2024