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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Standard Room, 2 Double Beds | Tempur-Pedic beds, in-room safe, desk, laptop workspace
Lobby
Interior entrance
Reception
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
551 S Transit St, Lockport, NY, 14094
  • Four Seasons Players
    ‪19 min walk‬
  • Erie Canal Discovery Center
    ‪2 min drive‬
  • Kenan Center
    ‪4 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Jetted Tub

Standard Room, 1 King Bed with Sofa bed, Jetted Tub | Tempur-Pedic beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Jetted Tub

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Tempur-Pedic beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

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Exterior

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The price is CHF 109
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includes taxes & fees
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About this property

Quality Inn

Hotel in Lockport with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a business centre and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers and a TV in a common area.
Quality Inn offers 50 accommodations with a safe and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 32-inch LED televisions come with digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn. During your stay, you'll be within walking distance of Four Seasons Players. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 2-minute drive from Big Bridge and a few minutes from Upson Park
  • Dogs welcome for a fee
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. A fitness centre, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn. Free self parking is available.

This Lockport hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Lockport
Comfort Inn Lockport
Lockport Comfort Inn
Quality Inn Lockport
Quality Lockport
Quality Inn Hotel
Quality Inn Lockport
Quality Inn Hotel Lockport

Quality Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 155 out of 605 reviews
Rating 8 - Good. 184 out of 605 reviews
Rating 6 - Okay. 116 out of 605 reviews
Rating 4 - Poor. 75 out of 605 reviews
Rating 2 - Terrible. 75 out of 605 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

James

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the hallways and the rooms smelled like cigarettes and must, stains on the toilets and tubs and bed sheets 10/10 wouldn’t recommend.
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness
The room and service fine. No issues there. The breakfast options were few and they were out of some essentials such as orange juice
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Stayed 2 nights in Oct 2024

8/10 Good

Madhu

Stayed 1 night in Oct 2024

10/10 Excellent

Chelsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at 3 different quality inns over a 10 day trip and they were all fantastic!

2/10 Terrible

Shawna

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Seung, Huntington

Stayed 2 nights in Oct 2024

10/10 Excellent

James

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and pleasant Hotel staff… quiet and clean room !
Stayed 5 nights in Oct 2024

10/10 Excellent

Ritesh Ramesh

Stayed 1 night in Sep 2024

4/10 Poor

Maureen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Website makes it look so much nicer. Rundown.
Stayed 2 nights in Oct 2024

4/10 Poor

LIZ

Room had old furniture Capet not cleaned stains on the walls bed just ok room was for handicapped people.
Stayed 1 night in Sep 2024

2/10 Terrible

Vikas kumar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Zero security staff, cheap breakfast options, dirty rooms with any bare lighting inside.
Stayed 2 nights in Aug 2024

8/10 Good

Joel

Stayed 1 night in Aug 2024

8/10 Good

Rachel

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

luis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was too dirty, the walls were stained, the blankets were dirty, the carpets were black, the bathroom didn't work, it had a strange smell, the walls were also broken, they changed our room to "a better one" and it was the same.I would never go back even if they paid me.
Stayed 1 night in Aug 2024

2/10 Terrible

sean

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty, moldy and smelled. Stains on furniture and bedspread.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Nice stay
Reasonable stay. Worth the money. No complaints!
Stayed 2 nights in Aug 2024

6/10 Okay

Carlos

Travelled with family
Liked: Cleanliness, staff & service
Like the staff very much--Sam and housekeeping. Breakfast lacking compared to other places we have stayed.
Stayed 2 nights in Aug 2024

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice. Hotel very out dated and could have been cleaner. Not worth the price
Stayed 1 night in Aug 2024

10/10 Excellent

Neil

Stayed 1 night in Aug 2024

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs were very comfortable. The hotel was quiet.
Stayed 1 night in Aug 2024

2/10 Terrible

Tetiana

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty hotel
Stayed 1 night in Jun 2024

4/10 Poor

Timothy

Disliked: Staff & service, property conditions & facilities, room comfort
Poor quality inn
Our hotel room was way overpriced. It was over $200 for one night where the “quality” of this quality inn was at about $75/night. The ceiling had a patch in the drywall, the ac unit barely kept the room cool, the tubs faucets weren’t secured to the wall. Overall the room was decently decorated but just in poor shape. Definitely not a great value. Would be fine if price was more reasonable.
Stayed 1 night in Jul 2024

10/10 Excellent

NELSON, Bridgeport

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is wonderful for a good night's sleep and includes a delicious breakfast. The parking is convenient, and the staff at the front desk are extremely helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service
Staff was very friendly.
Stayed 1 night in Aug 2024