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Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property
VIP Access

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Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Exterior
Lobby
Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated
Aerial view
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Spa
  • Bar
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

Map
5195 Magdalen St, Niagara Falls, ON, L2G 3S6
  • Clifton Hill
    ‪3 min walk‬
  • Fallsview Indoor Waterpark
    ‪12 min walk‬
  • Fallsview Casino
    ‪15 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Steam Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated

Two Queen Beds with pullout and jetted tub

  • 63 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Queen Bed Suite

Two Queen Bed Suite | Premium bedding, in-room safe, individually decorated

Two Queen Bed Suite

  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Steam Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About this property

Sterling Inn & Spa - an Ontario's Finest Inn

Hotel with a full-service spa, a quick walk to Clifton Hill
This smoke-free hotel features a full-service spa, a restaurant and a health club. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna and self parking. Housekeeping is available on request.
Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa@Sterling. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the free breakfast at Sterling Inn & Spa - an Ontario's Finest Inn. During your stay, you're just a quick walk from Clifton Hill. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free continental breakfast offered
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Indulge with Swedish massages, aromatherapy or facials at Spa@Sterling
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have really good things to say about the accommodation, from the spaciousness and comfy beds to the overall comfort and cleanliness
  • Just a 3-minute walk from Clifton Hill and 9 minutes on foot from Casino Niagara
Sterling Inn & Spa - an Ontario's Finest Inn offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

A business centre, a meeting room, and limo/town car service are available. Spa services, a terrace, and a vending machine are also featured at the business-friendly Sterling Inn & Spa - an Ontario's Finest Inn. Parking is available for a fee.

This 4-star Niagara Falls hotel is smoke free.

Guests are served a free continental breakfast.
Sterling Inn & Spa - an Ontario's Finest Inn has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (CAD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1437 out of 1815 reviews
Rating 8 - Good. 274 out of 1815 reviews
Rating 6 - Okay. 63 out of 1815 reviews
Rating 4 - Poor. 19 out of 1815 reviews
Rating 2 - Terrible. 22 out of 1815 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed are stay from start to finish. Everything was perfect! Excellent staff, spacious rooms, fantastic restaurant. Truly a wonderful experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Orest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was quaint and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

MARY

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

berkem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property, staff, rooms. Its just sad that we just discovered Sterling. We will be back many more times. Looking forward to it!
Stayed 1 night in Dec 2024

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here a lot throughout the years. Like always we were greeted with a smile. Got upgraded to the balcony room. It was amazing. Love this place.
Stayed 1 night in Dec 2024

10/10 Excellent

Brianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic Getaway
We often spend our mini anniversary staycation at Sterling Inn & Spa. The rooms are large, clean and very comfortable. Being a boutique hotel, it has an upscale feel and it's quiet.
Stayed 2 nights in Dec 2024

10/10 Excellent

Charles

Stayed 1 night in Nov 2024

10/10 Excellent

Nechemia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Salim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Dec 2024

8/10 Good

Tony

Travelled with partner
Liked: Staff & service
Loved the steam shower but the shower over all was not good… the water was not draining and by the end standing in 4” of water. Location and dining options excellent and daily breakfast yummy.
Stayed 2 nights in Dec 2024

10/10 Excellent

Manmeet S

A
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️Love rhis hotel. Its amazing! Home away from home for us. We highly recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

DeJuana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super friendly and attentive. Amazing accommodations, rooms were huge
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite place to stay in Niagara! Excellent customer service and very clean!
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Stayed 2 nights in Nov 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Well maintained property. Really enjoyed it!
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I chose Sterling Inn & Spa to celebrate my mother’s birthday, and it did not disappoint— from the room upgrade to complimentary wine, polite and friendly staff— we enjoyed our stay. The hotel is close to Clifton Hill leaving room for walkable restaurants and fun activities. Our major focus was to explore Niagara Parks, so we didn’t use any spa treatments. However, the in-room jacuzzi supplemented that experience. The breakfast in bed was simple yet delicious. Overall, I would recommend this hotel to a friend and won’t mind visiting again.
Stayed 2 nights in Nov 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious rooms. Love love love the steam shower. Cable channels not so great. Breakfast was nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024