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Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Exterior
Lobby
Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated
Point of interest
Restaurant

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Laundry
  • Spa
  • Gym
  • Room service

Explore the area

Map
5195 Magdalen St, Niagara Falls, ON, L2G 3S6
  • Greg Frewin Theatre
    1 min walk
  • Clifton Hill
    3 min walk
  • Niagara SkyWheel
    6 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    38 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Steam Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated

Two Queen Beds with pullout and jetted tub

  • 63 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Queen Bed Suite

Two Queen Bed Suite | Premium bedding, in-room safe, individually decorated

Two Queen Bed Suite

  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Steam Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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Exterior

Embassy Suites by Hilton Niagara Falls Fallsview

Pool
Hot tub
Breakfast included
Restaurant
4.0 out of 5, Very good, (10888)
The price is CHF 138
for 1 night
includes taxes & fees
1 Jan - 2 Jan
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About this property

Sterling Inn & Spa - an Ontario's Finest Inn

Hotel with a full-service spa, a quick walk to Clifton Hill
This smoke-free hotel features a full-service spa, a restaurant and a health club. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna and self parking. Housekeeping is available on request.
Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a mud bath and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the free breakfast at Sterling Inn & Spa - an Ontario's Finest Inn. During your stay, you're just a quick walk from Clifton Hill. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free continental breakfast offered
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Treat yourself to body scrubs, massages or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have really good things to say about the accommodation, from the comfy beds and spaciousness to the overall comfort and cleanliness
  • Just a 3-minute walk from Clifton Hill and 9 minutes on foot from Casino Niagara
Sterling Inn & Spa - an Ontario's Finest Inn offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

A business centre, a meeting room, and limo/town car service are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sterling Inn & Spa - an Ontario's Finest Inn. Parking is available for a fee.

This 4-star Niagara Falls hotel is smoke free.

Guests are served a free continental breakfast.
Sterling Inn & Spa - an Ontario's Finest Inn has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (CAD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1367 out of 1744 reviews" "
Rating 8 - Good. 272 out of 1744 reviews" "
Rating 6 - Okay. 64 out of 1744 reviews" "
Rating 4 - Poor. 20 out of 1744 reviews" "
Rating 2 - Terrible. 21 out of 1744 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rhona

Liked: Staff & service, amenities, property conditions & facilities
We were visiting Niagara falls for 3 days and enjoyed the experience immensely. Thank you Sterling for your wonderful hospitality.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Property conditions & facilities
Clean well managed hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to hotel in Niagara. We have stayed in this hotel 16 times over the years and we can not recommend it enough. Huge rooms and amazing home made breakfast. The customer service is top notch. The staff goes out of their way to ensure your stay is a fantastic one.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shareaza

Stayed 1 night in Aug 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice, got upgraded for our honeymoon. Lovely staff will definitely stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 2 nights in Sep 2024

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great choice ! Clean, comfortable and safe. Easy walk to the falls. A bit of a walk to falls view casino. Staff was friendly. Easy check in and our room was spacious. Complimentary in room breakfast was a nice compliment to a great stay. Will stay there again!
Stayed 1 night in Sep 2024

10/10 Excellent

Indira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay ! Everything was perfect!!!! And the breakfast was to die for
Stayed 1 night in Sep 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Martina

Liked: Staff & service, amenities
Disliked: Cleanliness
once completely forgot, the other times not cleaned properly, breakfast every day the same
Stayed 5 nights in Sep 2024

10/10 Excellent

Nathanial

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the best hotel ive ever been to in my life. Clean comfortable fun location great coffee like Honestly best coffee ive ever had (bring back the big pot of coffee) but really this place is amazing my wife and i had our honeymoon hereand they made it special and amazing
Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Felt like we were deceived by the newness / clean vibes the photographs gave off. The service was great but felt icky and uncomfortable throughout the entire stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Niagara, Period.
Stayed 1 night in Sep 2024

10/10 Excellent

Danny, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Lorianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Janet

Travelled with family
Liked: Amenities, property conditions & facilities
Unfortunately the bed and pillows were super uncomfortable. My daughter and I didn’t have a great sleep because of it.
Stayed 1 night in Aug 2024

10/10 Excellent

Tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay. The room was spacious. The breakfast in bed was great and included in the stay. Loved the fireplace after a day out in the rain. My husband also quite enjoyed the steam shower. Would definitely stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: This hotel is a perfect location and the ambiance is super. The staff goes above and beyond to make sure you have everything you need for your stay. Including free water, coffee and tea. WiFi was strong in the room. The bed was very comfortable and I didn’t feel I was sleeping in old used linens. The room could use a few more lamps. Bathroom could use a few hooks for towels but no big deal. I only have one con for this hotel: the room is heavily perfumed. I know scented rooms can be nice and I would not have minded, but it was too much and I was sneezing a lot and had to air out the room for a while. I just think that could easily be remedied. I will 100% recommend this place to everyone!
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Amenities
Nice property. Not Falls view but easy walk.
Stayed 4 nights in Aug 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very Nice. I like everything about it including the steam shower. Only one thing, even though it was romantic, it needed a little more light so we can read. I would stay there again if I'm in the area.
Stayed 3 nights in Aug 2024

10/10 Excellent

bryan thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Paidamoyo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024