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The Inn at Lock Seven

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Inn at Lock Seven

View from property
Exterior
View from property
Reception
Lake

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Air conditioning
  • Parking included
  • Free WiFi
  • Housekeeping

Explore the area

Map
24 Chapel Street South, Thorold, ON, L2V2C6
  • Welland Canal Lock 7
    3 min walk
  • Niagara Wine Tour Guides
    7 min walk
  • Brock University
    6 min drive
  • St. Catharines, ON (YCM-Niagara District)
    12 min drive

Room options

View all photos for Classic Room, 2 Double Beds, Canal View

Classic Room, 2 Double Beds, Canal View | Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Double Beds, Canal View

  • 21 sq m
  • Canal view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Four Points by Sheraton St. Catharines Niagara Suites

Pool
Pet-friendly
Parking included
Free WiFi
4.2 out of 5, Very good, (1001)
The price is CHF 94
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Four Points by Sheraton St. Catharines Niagara Suites

About this property

The Inn at Lock Seven

Lakefront hotel in Thorold with free parking
This smoke-free hotel features a library, a garden and gift shops/newsstands. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
The Inn at Lock Seven offers 24 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes desks. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Thorold hotel provides complimentary wireless Internet access. Microwaves, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Inn at Lock Seven. During your stay, you're just a quick walk from Lock 7 Viewing Complex. Free WiFi in public areas, free self-parking and a library are available.
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Amenities include a gift shop, library and a vending machine
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Lock 7 Viewing Complex and 3 minutes on foot from Welland Canal Lock 7
As a guest of The Inn at Lock Seven, you'll find a library, a vending machine, and gift shops/newsstands. Public spaces have free WiFi. Free self parking is available.

This Thorold hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site

Things to do

  • Bicycle rentals
  • Library
  • Wine tours

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 4 December and 13 March.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
The front desk at this property is open daily from 7:30 AM - 10 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Property Registration Number 82141-5239-RT0001

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at The Inn at Lock Seven.

Property is also known as

Inn Lock Seven
Inn Lock Seven Thorold
Lock Seven Thorold
The Inn At Lock 7
The Inn At Lock Seven Hotel Thorold
The Inn At Lock Seven Thorold, Ontario, Canada
Lock Seven
The Inn at Lock Seven Hotel
The Inn at Lock Seven Thorold
The Inn at Lock Seven Hotel Thorold

The Inn at Lock Seven Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 191 out of 404 reviews" "
Rating 8 - Good. 142 out of 404 reviews" "
Rating 6 - Okay. 45 out of 404 reviews" "
Rating 4 - Poor. 22 out of 404 reviews" "
Rating 2 - Terrible. 4 out of 404 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay. It’s my second time. No complaints. Perfect for nice and quiet stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
The view from my balcony was fantastic, and I did get to see a ship "locking through." The property is a little bit dated (the bathroom is very cramped), but it is very clean and well maintained. The staff were welcoming and very helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Basic room, as advertised. Very clean. Beds were a bit hard.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 2 nights in Sep 2024

8/10 Good

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there was good coffee in the lobby.
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Liked: Property conditions & facilities
Nice clean place to stay and a great view of the ships passing through. Beautiful area to walk around.
Stayed 4 nights in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a fabulous treasure of an Inn. Your own little balcony to watch the big ships transfer down Lock 7. Please tho- the wifi needs to be looked at. From midnight til my checkout in the morning- no wifi.
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location across from Lock 7 of the Welland Canal. Room was clean and as I remembered from my last stay in 2005.
Stayed 1 night in Sep 2024

10/10 Excellent

Candy

Stayed 1 night in Sep 2024

10/10 Excellent

Marianne, Newmarket

Travelled with group
I have never stayed here before and found the Inn very clean and the staff is friendly. The grounds are kept well and it’s a very quiet and peaceful area. There are places close by for food and coffee and stores. I really enjoyed this Inn. There is history at this Inn which makes it interesting.
Stayed 1 night in Aug 2024

4/10 Poor

Oxana

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We booked 2 rooms. I shortened one room reservation by 1 day. This triggered unnecessary complaints from the owner. Unfortunately room 9 had live ants and in room 14 I found a dead ant in the bed. In one of the bathrooms (room 9) there was hair on the wall and in the other bathroom room 14 the bathtub was not draining. Towels were not clean in room 14. The last night of the stay we got locked out of the room after 9 pm. We could not reach anyone at the property by phone and there was nobody at property to let us in. That night we had to book and pay a room at FourPoints hotel in Thorold. We came back next morning to gather our belongings . This was not a pleasant experience at all.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

BING

Liked: Cleanliness
Simple nice clean, double beds are bigger than we thought!
Stayed 1 night in Aug 2024

8/10 Good

Larry

Travelled with partner
Enjoyed our one night stay. The inn was pretty dated. Needed some major updating especially the bathroom. Very clean and staff very helpful. Great view of the lock!
Stayed 1 night in Aug 2024

10/10 Excellent

theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
30th Wedding Anniversary
We had an excellent stay house keeping checked everyday to see if there was anything we needed room was chean spacious and we had a beautiful veiw of the lock
Stayed 3 nights in Aug 2024

8/10 Good

Peggy, Picking

Liked: Cleanliness, staff & service
This is a basic inn right on the canal with nothing much else around it. If you read the hotel description, you would know this. It’s ideal for a 1 night stay very close to Niagara-on-the-Lake It’s nothing fancy but importantly it’s clean and the front desk staff very helpful…for those of us who can’t figure out the air conditioning. Only cons is not having anywhere to grab a bite within walking distance and the noisy air conditioning. For a one night stay, I would definitely book again.
Stayed 1 night in Aug 2024

8/10 Good

Kirk

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice to be able to sit and watch the ships go by. There was no ice available because of COVID.
Stayed 2 nights in Aug 2024

6/10 Okay

Ellen

Stayed 5 nights in Jul 2024

8/10 Good

sondra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were able to see large vessels and it was quit and quaint
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed watching the large ships go through the lock. It was fascinating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was unique in that you were able to watch large lake ships transit the Welland Canal Lock 7. On this visit were saw many and we were surprised at how quiet this was. Property was clean, comfortable but could benefit from having a hair dryer in the room. All in all I will return to this property again.
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service
Interesting to watch the ships passing by on Welland Canal. Front desk extremely friendly. Beds were a little uncomfortable. Too hard for my liking. Otherwise fine.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cheung

Stayed 1 night in Aug 2024

8/10 Good

John, Morris plains

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2024