JR East Hotel Mets Niigata

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JR East Hotel Mets Niigata

Exterior
Bar (on property)
Superior Twin Room, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Lobby lounge
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
1-96-47 Hanazono, Chuo-ku, Niigata, 950-0086
  • Bandai Bridge
    18 min walk
  • Honcho Chuo Ichiba
    4 min drive
  • Toki Messe
    4 min drive
  • Niigata (KIJ)
    26 min drive

Room options

Similar properties

About this property

JR East Hotel Mets Niigata

Niigata hotel in Chuo Ward with 24-hour front desk and restaurant
A restaurant, self parking and a meeting room are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
JR East Hotel Mets Niigata offers 197 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. This Niigata hotel provides complimentary wired and wireless Internet access. Fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the overall property condition at JR East Hotel Mets Niigata. During your stay, you'll be within walking distance of Toki Messe. You'll find features such as free WiFi in public areas, plus a restaurant and dry cleaning service.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a meeting room and convenience store
  • 15 minutes on foot from Aizu Yaichi Memorial Museum and a 4-minute drive from Toki Messe
There's a restaurant on site. WiFi is free in public spaces. JR East Hotel Mets Niigata also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Niigata hotel.

JR East Hotel Mets Niigata has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Limited on-site parking

Food and drink

  • A restaurant

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

JR-EAST HOTEL METS
JR-EAST METS NIIGATA
JR-EAST METS
Jr East Mets Niigata Niigata
JR East Hotel Mets Niigata Hotel
JR East Hotel Mets Niigata Niigata
JR East Hotel Mets Niigata Hotel Niigata

JR East Hotel Mets Niigata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 277 out of 512 reviews" "
Rating 8 - Good. 185 out of 512 reviews" "
Rating 6 - Okay. 37 out of 512 reviews" "
Rating 4 - Poor. 10 out of 512 reviews" "
Rating 2 - Terrible. 3 out of 512 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Noriko

Travelled with family
Too narrow
Stayed 5 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Hideki

Stayed 1 night in Jan 2023

10/10 Excellent

LORETTA, Honolulu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You don't need to leave the train station when the weather is bad. You can find limited dining options in the station. Hotel is connected to the station. Hotel is very convenient if you don't want to walk outside the station. I thought the Niigata station would have more to do at the train stations. Disappointed the station didn't have more shopping and restaurants.

10/10 Excellent

EISUKE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Satomi

Stayed 1 night in Jan 2021

8/10 Good

Ekaterina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel in Niigate
Very good location, convenience for all kind of transportation, either bus or train. Nice and tidy room, really appreciated.
Stayed 2 nights in Jan 2020

4/10 Poor

ic

Travelled with family
Liked: Staff & service, property conditions & facilities
location is good, plenty of resturants around, but the twin room is too small.
Stayed 1 night in Dec 2019

8/10 Good

Yiu Lun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location with helpful staff able to cater with all of our requests
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

merle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niigata
Great time in Niigata! JR Mets hotel in excellent location adjacent to the train station. Great morning buffet breakfast for 12.00 or grab a quick bite at the station. Staff very helpful... was able to send our bags ahead of us to Tokyo. Double room spacious enough for our big bags... beds a little too firm , but it’s ok
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Value breakfast Courteous staff Room bigger
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Great hotel.
Stayed 4 nights in Mar 2019

10/10 Excellent

Marie-Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Highly recommend!
Very convenient location that I recommend to anyone looking to spend 1-2 days in Niigata: the JR/subway station is close by so it doesn't take a lot of time to get out of the area. The room was neat, spacious and the bed was very comfortable. As for breakfast, it is definitely worth it! I'll certainly go back. Only minus was the humid smell in the hallway but the room smelled fresh.
Stayed 2 nights in Mar 2019

8/10 Good

Kay, SG

Travelled with partner
Liked: Cleanliness
The hotel is situated right next to the JR station & surounded by a 7eleven, Niigata specialized stores, a sake museum, a very good izakaya restaurant, a cafe & a shopping area just around the corner, extremely convenient. Our room was spacious & clean, they only provide the standard basic amenities, so ladies don't expect any extras like sets of sample facial products & bath salt, like some hotels of the same standard would provide nowadays.
Stayed 5 nights in Feb 2019

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very pleasant & this hotel is very convenient! Room was clean & spacious. Overall, a great experience st this hotel!!
Stayed 2 nights in Feb 2019

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Our stay at Hotel Mets Niigata was extremely enjoyable. The location was convenient to the station and shopping, especially in the cold weather. We would definitely stay here again!
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again if in Niigata
Much larger than a typical Japanese business hotel, typical Japanese cleaniness. Both heating and air conditioning works well. Directly connected to the Niigata station on the 3rd floor. 3rd floor has many shops including 24 hour convenient store and a sake vending machine shop.
Stayed 5 nights in Dec 2018