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Chuzenji Kanaya Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chuzenji Kanaya Hotel

Property grounds
Spa
Spa
Spa
Point of interest

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Chuugushi 2482, Nikko, Tochigi-ken, 321-1661
  • Lake Chūzenji
    7 min walk
  • Ryuzu Waterfall
    19 min walk
  • Nikko Futarasan Jinja Chugushi Shrine
    5 min drive
  • Utsunomiya (QUT)
    69 min drive

Room options

View all photos for Deluxe Hollywood Twin Room, Non Smoking (Special Offer)

Minibar, desk, free WiFi, bed sheets

Deluxe Hollywood Twin Room, Non Smoking (Special Offer)

  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room, Non Smoking

Minibar, desk, free WiFi, bed sheets

Deluxe Triple Room, Non Smoking

  • 33 sq m
  • Partial lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking

Minibar, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Minibar, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Hollywood Triple Room, Non Somking

Minibar, desk, free WiFi, bed sheets

Deluxe Hollywood Triple Room, Non Somking

  • 33 sq m
  • Partial lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Hollywood Twin Room

Minibar, desk, free WiFi, bed sheets

Deluxe Hollywood Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Minibar, desk, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Semi Double Room

Minibar, desk, free WiFi, bed sheets

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Minibar, desk, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Deluxe Hollywood Twin Room with Extra Bed

  • Sleeps 3
  • 3 Single Beds

Deluxe Triple Room

  • Sleeps 3
  • 3 Single Beds

Similar properties

Exterior

Nikko Kanaya Hotel

Pool
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (353)
The price is CHF 675
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Nikko Kanaya Hotel

About this property

Chuzenji Kanaya Hotel

Hotel with a 24-hour front desk, near Ryuzu Waterfall
This hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, a 24-hour front desk, wedding services and a garden are on-site.
Chuzenji Kanaya Hotel offers 60 air-conditioned accommodations with minibars and complimentary slippers. Rooms open to balconies. LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. This Nikko hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
During your stay at Chuzenji Kanaya Hotel, you're just a quick walk from Lake Chūzenji. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, a gift shop and a lift
  • On-site recreation includes hot springs
  • Just a 4-minute drive from Ryuzu Waterfall and 11 minutes from British Embassy Villa Memorial Park
Chuzenji Kanaya Hotel offers its guests hot springs. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and gift shops/newsstands are also featured at Chuzenji Kanaya Hotel.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.
Chuzenji Kanaya Hotel has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 4,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 4000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Chuzenji Kanaya Hotel Nikko
Chuzenji Kanaya Hotel
Chuzenji Kanaya Nikko
Chuzenji Kanaya
Chuzenji Kanaya Hotel Hotel
Chuzenji Kanaya Hotel Nikko
Chuzenji Kanaya Hotel Hotel Nikko

Chuzenji Kanaya Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 108 out of 187 reviews" "
Rating 8 - Good. 62 out of 187 reviews" "
Rating 6 - Okay. 13 out of 187 reviews" "
Rating 4 - Poor. 3 out of 187 reviews" "
Rating 2 - Terrible. 1 out of 187 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shuko

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and stuff. Thank you very much. Even the restaurant is wonderful
Stayed 1 night in Jun 2024

10/10 Excellent

Mohamad Izhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet and refreshing stay. Just that far away from convenience stores.

10/10 Excellent

Andrew

Liked: Amenities
I used Chuzenji Kanaya hotel as a hikers stop. The walk up from the town was pretty and the hotel was very smart, clean and friendly. The WiFi was poor but the full sized bath, comfortable bed and room facilities were all super.
Stayed 1 night in May 2024

10/10 Excellent

masayuki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service. Yamazaki San, who is reception lady, her kindness is outstanding!!
Stayed 1 night in Apr 2024

10/10 Excellent

Michiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here for a wonderful experience in every way
This historic hotel, founded it in 1870, is beautifully located and provides an exceptional experience in every way. The staff got a backpack left on the bus back to us within an hour. The onsen is a dream. I would love to be able to return someday.
Stayed 2 nights in Mar 2024

8/10 Good

Nigel Merlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Hang Yee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with western decor. Friendly stafg
Stayed 1 night in Dec 2023

10/10 Excellent

frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Michael George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in. It is not the type of modern hotel that we usually stayed in. But the feel is different. There’s warmth and a lot of history in the hotel. The staff are also really helpful. The onsen is also a really good experience for us first-timers. The location is also good as its in between the heritage sites and ski resort. I highly recommend this place.
Stayed 2 nights in Jan 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While we found the hotel to be very comfortable, there were a couple of drawbacks. It's rather remote with very few restaurant options nearby, meaning that we had to eat at the hotel restaurant. While the meals were good, they were pricey.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
There is nothing in the bin 70 of the hotel. You have to use the hotel restaurant which is good but expensive. You cannot see the lake because of the trees and you hear the noise from the street in front when sleeping with open window
Stayed 1 night in Sep 2019

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
We thoroughly enjoyed our stay. The staff is exceptionally friendly and give superb customer service. The elegant dining room menus for dinner are outstanding and the attention to each detail and is fun to watch unfold with each course. I especially enjoyed the Japanese breakfast option and again every detail is impeccable. The onsen is relaxing and the lake is close by. The hotel shuttle bus is convenient and again the staff is a great asset. We will definitely stay again.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

Julie, Tonbridge UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing lakeside stopover
Convenient stopover, on bus route to yumoto onsen and hiking trails. Lovely onsen at the hotel which we used after hiking and in late evening. Half board option gave us an excellent dinner in Japanese/French style

10/10 Excellent

Toshiaki

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
あまり普段コメントしないのですが、、、 廊下のカメムシはなんとかしてほしかったです。あと、館内や部屋の中の調度品（鏡台や扇風機）についても気をつかうべきでしょう。高級感のないものでした。
Stayed 1 night in Sep 2024

8/10 Good

Akira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Hisako

Travelled with group
Disliked: Cleanliness
午後1時からお掃除仕立ての温泉に入ったところ 長い髪が絡まった物が浮いてました。 人の髪の毛ってあんまり良いもんじゃないですね。
Stayed 1 night in Sep 2024

10/10 Excellent

Junya

Stayed 1 night in Aug 2024

10/10 Excellent

kazuto

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Fumiyo

Liked: Cleanliness, staff & service, property conditions & facilities
とても雰囲気の良い宿でした。 食事も美味しかったです。
Stayed 1 night in Jul 2024

10/10 Excellent

Tomokazu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024