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Deluxe Suite - Courtyard

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room - Courtyard

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

One Bedroom Suite - Mt. Yotei View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room - Village View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Onsen Suite - Courtyard

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room - Mt. Yotei View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Chalet Ivy Hirafu. During your stay, you're just a quick walk from Niseko Mountain Resort Grand Hirafu. Free breakfast, free WiFi in public areas and free self-parking are available.

  • Free English breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes hot springs, a 24-hour gym and ski equipment rentals
  • Steps from Niseko Mountain Resort Grand Hirafu and 12 minutes by car from Niseko Annupuri Gondola
  • Free train station pick-up, train station drop-off and ski shuttle service

Property Features

Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Chalet Ivy Hirafu helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar. There's a restaurant on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. This ski hotel also offers a 24-hour fitness centre and ski passes. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Kutchan hotel.

  • 78 guestrooms or units
  • 6 levels
  • 2 buildings
  • Built in 2012
  • English breakfast (free)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Kutchan Station (7.5 km / 4.7 mi)
  • Property shuttles: Free train station pick-up and ski shuttle; airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Chalet Ivy Hirafu offers 78 accommodations with DVD players and a safe. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Private balcony
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served a free English breakfast daily from 7 AM to 10 AM.

Chalet Ivy Hirafu has a restaurant on site.

HirafuZaka – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Open daily.

Apres Lounge – This lobby lounge only serves light fare. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Hot springs on site
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Horse riding nearby
  • Sledding nearby
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Ski lessons on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

  • Tattoo restrictions disclaimer
  • Number of treatment rooms 1
  • Reflexology
  • Body treatments
  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Aromatherapy treatments
  • Massages
  • Yukata (Japanese robe)

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Chalet Ivy Hirafu offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 9950.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Cash or credit card deposit required
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 9950.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chalet Ivy
  • Chalet Ivy Hotel
  • Chalet Ivy Hotel Kutchan
  • Chalet Ivy Kutchan
  • Chalet Ivy a Niseko Hotel Japan/Hokkaido - Kutchan-Cho
  • Chalet Ivy Japan/Hokkaido - Kutchan-Cho
  • Chalet Ivy
  • Chalet Ivy Hirafu Hotel
  • Chalet Ivy Hirafu Kutchan
  • Chalet Ivy Hirafu Hotel Kutchan

You should know

  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.