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Higashiyama Niseko Village, a Ritz-Carlton Reserve

5.0 star property

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Photo gallery for Higashiyama Niseko Village, a Ritz-Carlton Reserve

Restaurant
Lobby
55-inch LCD TV with satellite channels, TV
Minibar, in-room safe, individually furnished, desk
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Housekeeping
  • Spa
  • 24/7 front desk

Explore the area

Map
28, 919 AZA SOGA, NISEKO CHO, ABUTA GUN, Niseko
  • Niseko Annupuri International Ski Area
    ‪11 min drive‬
  • Niseko Mountain Resort Grand Hirafu
    ‪13 min drive‬
  • Niseko Hanazono Resort
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, View

Minibar, in-room safe, individually furnished, desk

Room, 1 King Bed, Non Smoking, View

  • 52 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Room, 2 Single Beds, Non Smoking

  • 52 sq m
  • Resort view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Non Smoking, View

Room, 2 Single Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Room, 2 Single Beds, Non Smoking, View

  • 52 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Minibar, in-room safe, individually furnished, desk

Room, 1 King Bed, Non Smoking

  • 52 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, View

55-inch LCD TV with satellite channels, TV

Suite, 1 Bedroom, Non Smoking, View

  • 89 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

55-inch LCD TV with satellite channels, TV

Suite, 1 King Bed

  • Sleeps 5
  • 1 King Bed

Similar properties

Combined shower/bathtub, free toiletries, hair dryer, slippers

Hilton Niseko Village

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (930)
The price is CHF 228
for 1 room
includes taxes & fees
21 Mar - 22 Mar
Hilton Niseko Village

About this property

Higashiyama Niseko Village, a Ritz-Carlton Reserve

Luxury hotel with free valet parking and 24-hour fitness centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a sauna, massage/treatment rooms and 24-hour room service. Housekeeping is available on request.
Higashiyama Niseko Village, a Ritz-Carlton Reserve offers 49 air-conditioned accommodations with indoor private hot tubs and minibars. Each accommodation is individually furnished. 55-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Niseko hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials.
During your stay at Higashiyama Niseko Village, a Ritz-Carlton Reserve, you're just a quick walk from Annupuri. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and a sauna
  • 13 minutes by car from Niseko Mountain Resort Grand Hirafu and 7 minutes from Niseko Annupuri Gondola
Higashiyama Niseko Village, a Ritz-Carlton Reserve offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The luxury Higashiyama Niseko Village, a Ritz-Carlton Reserve also features spa services, concierge services, and laundry facilities. Free self parking and valet parking are available.

This 5-star Niseko hotel is smoke free.

Higashiyama Niseko Village, a Ritz-Carlton Reserve has a restaurant on site.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Higashiyama Niseko Village, a Ritz-Carlton Reserve is listed in the 2021 Condé Nast Traveller Hot List.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 161 metres
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Sauna

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Higashiyama Niseko Village
THE Ritz carlton Hotel Reserve Niseko
Higashiyama Niseko Village, a Ritz-Carlton Reserve Hotel
Higashiyama Niseko Village, a Ritz-Carlton Reserve NISEKO
Higashiyama Niseko Village, a Ritz-Carlton Reserve Hotel NISEKO

Higashiyama Niseko Village, a Ritz-Carlton Reserve Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 28 out of 40 reviews
Rating 8 - Good. 8 out of 40 reviews
Rating 6 - Okay. 2 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

JOEL, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small scale hotel and lack of hotel staffs. Hotel restaurant service was awful.
Stayed 2 nights in Aug 2024

10/10 Excellent

ling huei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ashwinkumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic new property in Niseko..great rooms, food and views
Stayed 3 nights in Mar 2024

8/10 Good

Adriana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and stunning view. The staff was excellent, professional and attentive. We enjoyed our stay and all its amenities and delicious food. The property is far from the village, dining and shopping area, which is fine, probably part of the charm. However, the ski in /ski out was limited... various days during our stay the lifts that connect the hotel to the rest of the mountain were closed due to strong winds. Therefore came the hassle to get around the ski resort. Transportation to and from the hotel to Niseko village is scarce. You either need to catch a crowded bus with a limited schedule or reserve a private car, which is not always available. Most times you need to book a ride a day in advance. This was highly inconvenient and irritating.
Stayed 7 nights in Feb 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with friendly and helpful staff. Rooms are spacious with incredible views and food is excellent. Nice spa but gym is too small and lacks equipment. Ski in ski out except when gondola doesn’t work because of high winds ( tends to happen often). My only complaint with this property is that it should have several vans to take you into town , because taxis are scarce and public transportation not very good

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's incredible place to stay.
Stayed 6 nights in Mar 2023

10/10 Excellent

norihiko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine!
Stayed 12 nights in Feb 2023

10/10 Excellent

Tang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! We love the place a lot

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
Everything was great. Except one trivia thing if I have to say is that no found of a full-length dressing mirror in the room. The food was great, the staff in the restaurant were friendly. Plan to come back again.
Stayed 2 nights in Nov 2024

10/10 Excellent

KAZUKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

MENG CHE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Masumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も快適、清潔で食事も美味しくて、スタッフも親切で、ホスピタリティに溢れていて、とても素敵な滞在になりました。特に洋食の朝食がおいしくて、毎朝、メニューを選ぶのが楽しみでした。 温泉もサウナもあり、全室25室という大きさなので、レストランもお風呂もどこも混み合うことなく、行き届いたサービスで良かったです。また行きたいと思っています。
Stayed 3 nights in Aug 2024

8/10 Good

NOBUYUKI

Liked: Cleanliness, staff & service, room comfort
夕食のご飯の量や内容が値段の割には残念です。 食事の時の飲み物やその他説明がないです。
Stayed 1 night in Aug 2024

6/10 Okay

YOU MIN

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel itself is cozy and pretty. The lobby is smaller than I thought, but a comfy place to relax. The staff weren't really welcoming, though. (Probably because we were foreigners?) I would expect them to be more accommodating and hospitable considering the ritz carlton value
Stayed 2 nights in Jul 2024

10/10 Excellent

ling huei

Stayed 3 nights in Jul 2024

10/10 Excellent

Yuri

Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

2/10 Terrible

youngjae

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Worhtless!
Comparing Price, It is Literally Worthless. Really Really Over Priced. Cannot See outside on private onsen because they dont use Prevention of fogging... Public Onsen So small. and not good interior. Service is Really Not professinal. What is This Price????
Stayed 1 night in Feb 2024

4/10 Poor

nozomu

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Federico Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

SEUNG HOON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
베스트오브베스트
너무너무 좋았어요 특히 뷰는 단연코 여행 인생 최고의 뷰라고 생각합니다 하나 어쉬운 것은 레스토랑 대안이 너무 적다는거!
Stayed 1 night in Dec 2023

10/10 Excellent

CHULJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

NORITOHI

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2022