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Superior Twin Room, Non Smoking, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Double Room, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, Non Smoking

Bed Count room.options.bedSize.Futon Maximum Occupancy 2 Max

Junior Twin Room, Non Smoking, Lake View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Junior Double Room, Non Smoking, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, Non Smoking, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Windsor Hotel TOYA. During your stay, you'll be close to Lake Toya. Enjoy features like free WiFi in public areas, free self-parking and free train pick-up service.

  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine while dining at Gilligans Island
  • Cooked-to-order breakfast served daily for a fee
  • Indulge with facials, body scrubs or thalassotherapy at ウィンザー ブルームスパ
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes hot springs, a golf course and mini golf
  • 13 minutes by car from Lake Toya and 6 minutes from Shikotsu-Toya National Park
  • Free train station pick-up shuttle service

Renovations + Closures

This property is closed from 14 November 2024 to 15 November 2024 (dates subject to change).

Property Features

During the winter, enjoy on-site recreational activities like cross-country skiing, snowboarding and snow tubing, and return when the snow melts for a round of golf at the on-site golf course. Conveniences like skiing lessons, ski equipment rentals and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar. Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Toyako hotel.

  • 368 guestrooms or units
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment rentals
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

The Windsor Hotel TOYA offers 368 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets. This Toyako hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • LCD television
  • Satellite channels
  • Fridge
  • Pillow options
  • Combined shower/bath
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Gilligans Island – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.

La voute – This restaurant specialises in Chinese cuisine and only serves dinner. Open selected days.

Tojisanka – This restaurant specialises in Japanese cuisine and serves breakfast and dinner. Open selected days.

Kogetsu – This restaurant specialises in sushi and only serves dinner. Reservations are required. Open selected days.

Windsor Out of Africa – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including hot springs. Other recreational amenities include ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding on site
  • Snowmobiling on site
  • Miniature golf on site
  • Snowshoeing on site
  • Golf lessons on site
  • Golfing on site
  • Horse riding/rental on site
  • Mountain biking nearby
  • Hot springs on site
  • Sledding on site
  • Horse riding nearby
  • Rafting nearby
  • Snow tubing on site
  • Segway rental/tour on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Ski lessons on site
  • Cross-country skiing on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, ウィンザー ブルームスパ. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a hot tub. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.

  • Tattoo restrictions disclaimer
  • Hot tub in spa
  • Indoor mineral hot springs (Japanese-style onsen)
  • Facial treatments
  • Body scrubs
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hot springs/mineral springs in spa

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6 AM - midnight. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

Guests should notify this property in advance of their anticipated arrival time.

Reservations are required for dinner at all on-site restaurants and must be made at 6 PM the day prior.

The entire property will be closed for renovations on February 20-22, March 11-13 and 28-30, April 2-4 and 10-12, November 14-16 and 25-28, December 11-13 and 18-21, 2024.

The Windsor Hotel TOYA offers transfers from the train station. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6 AM - midnight.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

  • Contactless check-out is not available
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Front desk opens daily at 6 AM
  • Front desk closes daily at midnight
  • Contactless check-in is not available
  • Cashless transactions are not available

Fees

Guests will be asked to pay the following charges at the property:

  • Boat transfer per adult: JPY 3.50 (one-way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 4840 per person
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Windsor Toya
  • Toya Windsor
  • Toya Windsor Hotel
  • Windsor Hotel Toya
  • Windsor Toya
  • Windsor Toya Hotel
  • The Windsor Hotel Toya Toyako-Cho, Hokkaido, Japan
  • Windsor Hotel Toyako Cho
  • The Windsor Hotel Toya Toyako-Cho
  • The Windsor Hotel TOYA Hotel
  • The Windsor Hotel TOYA Toyako
  • The Windsor Hotel TOYA Hotel Toyako

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.