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Yutorelo Toyako

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Yutorelo Toyako

Exterior
Public bath
Lake view
Bar (on property)
Twin Japanese Style Room, 2 Bedrooms, Non Smoking | Down duvets, in-room safe, desk, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
78 Toyako Onsen, Toyako-Cho, Abuta-gun, Toyako, Hokkaido, 049-5721
  • Toyako Onsen
    1 min walk
  • Toyako Hot Spring
    10 min walk
  • Lake Toya
    16 min walk

Room options

View all photos for Twin Japanese Style Room, 2 Bedrooms, Non Smoking

Twin Japanese Style Room, 2 Bedrooms, Non Smoking | Down duvets, in-room safe, desk, free WiFi

Twin Japanese Style Room, 2 Bedrooms, Non Smoking

  • 18 sq m
  • Partial lake view
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

View all photos for Japanese Traditional Room, Non Smoking

Japanese Traditional Room, Non Smoking | Down duvets, in-room safe, desk, free WiFi

Japanese Traditional Room, Non Smoking

  • 18 sq m
  • Partial lake view
  • Sleeps 5
  • 5 Single Futons

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Front of property

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4.5 out of 5, Wonderful, (406)
The price is CHF 214
for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About this property

Yutorelo Toyako

Boardwalk/promenade ryokan in Toyako with free parking
This smoke-free ryokan features a snack bar/deli, coffee/tea in a common area and a microwave in a common area. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Other amenities include free use of bicycles, free newspapers and a garden.
Yutorelo Toyako offers 58 accommodations with a safe. Beds feature down duvets. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and bidets.

This Toyako ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Hot springs and complimentary bicycles are featured at the ryokan.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 6:00 AM to 10:00 PM. There are hot springs on site.
During your stay at Yutorelo Toyako, you're just a quick walk from Toyako Onsen. Features include free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a gift shop
  • On-site recreation includes hot springs and complimentary bicycles
  • 10 minutes by foot from Toyako Hot Spring and a 2-minute drive from Usuzanfunka Memorial Park
  • Free train station pick-up and train station drop-off shuttle service
There's a snack bar/deli on site. Public spaces have free WiFi. Yutorelo Toyako offers its guests hot springs and complimentary bicycles. A train station pick-up shuttle and A train station drop-off shuttle are free. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Yutorelo Toyako. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Toyako ryokan is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9 AM.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • On the boardwalk/promenade

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 6:00 AM - 10:00 PM
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bidet
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 2200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Yutorelo Toyako offers transfers from the train station. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

YUTORELO TOYAKO Inn
YUTORELO TOYAKO Ryokan
YUTORELO TOYAKO Toyako
YUTORELO TOYAKO Ryokan Toyako

Yutorelo Toyako Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 48 out of 125 reviews" "
Rating 8 - Good. 39 out of 125 reviews" "
Rating 6 - Okay. 16 out of 125 reviews" "
Rating 4 - Poor. 13 out of 125 reviews" "
Rating 2 - Terrible. 9 out of 125 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Mengru

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities
A little dated but as far as traditional it had excellent food and baths.
Stayed 3 nights in Jul 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Sung

Travelled with family
Liked: Staff & service, amenities
The property is old and does not looks as nice as the picture on the reservation site shows. Definitely it needs renovation.\ The dinner kaiseki was below expectation for the money. It seems to allow pets. A guest couple brought a dog and let bark all morning when I retied to relax and enjoy the morning bath.
Stayed 1 night in Jun 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful welcome
The welcome service (from 3 pm every day) was amazing. The Kaiseki dinner package was also fantastic - highly recommended. Staff kindly assisted in reserving me a place on a bus connection when leaving. Hot springs a little tired, and sauna in a separate section.
Stayed 2 nights in Jun 2024

8/10 Good

Shumin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice traditional japan style
Stayed 1 night in May 2024

6/10 Okay

Yuet-Yi Lucia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
So noisy, and not comfortable at all, the building may be old, so dark
Stayed 1 night in May 2024

8/10 Good

A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent meals and staff
Very helpful staff and fantastic dinner and breakfast, with a great selection of amenities. The building itself could use a little smartening up in places, but for a hotel that allows pets this may be expected
Stayed 1 night in Feb 2024

8/10 Good

Shihui Audrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Breakfast is good and hotel is within walking distance to Lake Toya. Twin room is big and comfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
It is well organized traditional Japanese style hotel such as delicious breakfasts, natural Onsen(hot bath facility), many sakes, snacks and even hot bath robes. The staffs are extremely kind and well mannered. I stayed 2 nights. The hotel is not updated but maintains traditional Japanese style. When anyone wants to experience traditional Japanese culture in Hokkaido, this is the best hotel I recommend. I would like to go back.
Stayed 2 nights in Oct 2023

8/10 Good

Ayako, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staffs are so friendly and kind. Unfortunately, the hotel needs renovation. 1, From check in counter, at second floor, to elevator floor has stairs and they do not have lamp ,so it was so hard to carry up our all luggage by our selves. 2, AC did not work well, so I asked a fan to put in our room. 3, Stairs to all floor is dirty and smells not good. They have very nice hot spring, free welcome drink, free Yukata rental, easy to see fire worlks from own room and so on. so I hope they improve thir facilities a little by little. 15minutes by taxi from Toyako JR station. You need to call the taxi if you want to ride. Pubrick bus only runs a few every hours.
Stayed 1 night in Aug 2023

8/10 Good

QUEK

Stayed 2 nights in Jun 2023

10/10 Excellent

Walter, Pittsfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a beautifully designed hotel. Great ambiance. The staff are extremely courteous and efficient. Great find.
Stayed 1 night in Sep 2022

10/10 Excellent

Maxine, Brisbane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Japanese style room. Good location, short walk to restaurants and good view of the daily fireworks.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Look forward for renovation
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: It was a Ryokan!!! Dislike: Not sure if because of the season, but most nearby restaurants were not open. 7-11 became our best friend. 😅
Stayed 1 night in Sep 2019

4/10 Poor

Joe, Hong Kong

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Wifi sucks though asked the staff to fix; very disappointing
Stayed 1 night in Aug 2019

6/10 Okay

Sarah, Sydney

Travelled with group
Liked: Cleanliness, staff & service
Triple room had two twin beds and a single futon on floor. Bathroom was Japanese shower with seat and mirror. Should specify on reservation.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
This is an older hotel no question. Our room was clean and roomy for Japan (two adults and a 6 foot teen for well). Ladies Onsen was lovely. The lounge downstairs looks on a beautiful garden and was a great place to relax. Central location, staff helped us find laundromat across street. Only complaint- musty smell in room, slight smoke odor in elevators
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Dinner and breakfast were included and delicious. Short walk to fireworks at the lake. One staff member seemed inept to me. He told me the only luggage transfer form they had was the pay on arrival, rather than the prepay that I did everywhere else. The hotel that received my bag didn't like paying the bill before I got there, but thankfully they did. All the other staff were helpful and bright.
Stayed 1 night in Jun 2019

4/10 Poor

Man

Disliked: Cleanliness, property conditions & facilities, room comfort
The place is a bit old
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the onsen, breakfast and dinner in this hotel very much!
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Quite and calm we get from here. Staffs are very hard working which impressed us.
Stayed 1 night in Oct 2018