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Yu Kiroro

4.0 star property

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Photo gallery for Yu Kiroro

Indoor spa tub
Public bath
Reception
Superior Room, 3 Bedrooms | In-room safe, desk, iron/ironing board, cots/infant beds
Studio, 1 Bedroom | Living area | Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
Tokiwa 128-9, Yoichi, Akaigawa, Hokkaido, 046-0571
  • Kiroro Resort
    ‪10 min walk‬
  • Tonden Farm
    ‪7 min drive‬
  • Kokusai Ski Resort
    ‪38 min drive‬
  • Sapporo (OKD-Okadama)
    ‪68 min drive‬

Room options

View all photos for Superior Room, 2 Bedrooms

Superior Room, 2 Bedrooms | View from room

Superior Room, 2 Bedrooms

  • 95 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 2 Bedrooms

In-room safe, desk, iron/ironing board, cots/infant beds

Deluxe Room, 2 Bedrooms

  • 93 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Beds

View all photos for Premium Room, 1 Bedroom

In-room safe, desk, iron/ironing board, cots/infant beds

Premium Room, 1 Bedroom

  • 75 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Bedroom

Studio, 1 Bedroom | In-room safe, desk, iron/ironing board, cots/infant beds

Studio, 1 Bedroom

  • 47 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 1 Bedroom

  • 62 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 2 Bedrooms

  • 84 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Basic Twin Room, 1 Bedroom, Non Smoking

In-room safe, desk, iron/ironing board, cots/infant beds

Basic Twin Room, 1 Bedroom, Non Smoking

  • 53 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Bedrooms, Non Smoking

In-room safe, desk, iron/ironing board, cots/infant beds

Premium Room, 2 Bedrooms, Non Smoking

  • 97 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Family Apartment, Non smoking

View from room

2 Bedroom Family Apartment, Non smoking

  • 127 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Futons

View all photos for Superior Room, 3 Bedrooms

Superior Room, 3 Bedrooms | In-room safe, desk, iron/ironing board, cots/infant beds

Superior Room, 3 Bedrooms

  • 140 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 4 Single Beds

View all photos for Deluxe Room, 3 Bedrooms

In-room safe, desk, iron/ironing board, cots/infant beds

Deluxe Room, 3 Bedrooms

  • 140 sq m
  • Mountain view
  • Sleeps 6
  • 6 Single Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 3 Bedrooms

  • 122 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 4 Single Beds

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4.3 out of 5, Excellent, (407)
The price is CHF 107
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About this property

Yu Kiroro

Slopeside fun with restaurant and bar/lounge
Ski into Yu Kiroro, where you can relax in a steam room, enjoy a drink at the bar/lounge or have a meal at the restaurant. Housekeeping is available once per stay.
Yu Kiroro offers 109 accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Akaigawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided once per stay.

Recreational amenities at the hotel include ski-in/ski-out access, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). There are hot springs on site.
During your stay at Yu Kiroro, you're just a quick walk from Kiroro Resort. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes hot springs, a gym and a steam room
  • Just a 1-minute drive from Kiroro Resort and 7 minutes from Tonden Farm
After a day on the slopes, enjoy use of the hotel's facilities such as a fitness centre and a steam room. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Self parking is free.

This 4-star Akaigawa hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Yu Kiroro has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,900 for adults and JPY 2,800 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Hot spring
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's books
  • Children's dinnerware
  • Children's games
  • Cot (surcharge)
  • Dining table
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Playground
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Hot spring
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Extra futon (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Washing machine

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 16 October and 30 November.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 5000 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 3900 for adults and from JPY 2800 for children
  • Futon bed fee: JPY 8000 per night
  • Crib (infant bed) fee: JPY 5000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Yu Kiroro Hotel
Yu Kiroro Akaigawa
Yu Kiroro Hotel Akaigawa

Yu Kiroro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 29 reviews
Rating 8 - Good. 10 out of 29 reviews
Rating 6 - Okay. 1 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Ka Kee Bernard

Stayed 2 nights in Mar 2024

10/10 Excellent

WONG DARYL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

???

Stayed 1 night in Jun 2024

10/10 Excellent

Ching Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is very good and clean. Room is quite big enough with open kitchen and full facilities for cooking.
Stayed 3 nights in Apr 2024

10/10 Excellent

Suminori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Suejin

Stayed 4 nights in Feb 2024

8/10 Good

Kaewkarn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Kwok leung Yu

Stayed 4 nights in Dec 2023

10/10 Excellent

Koji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

JURI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
9月に利用しました。 初めての北海道でしたが、このホテルに泊まれて良かったです。 朝里ICからぐねぐねした山道を登ったり下ったりしなければいけませんし、帰りが夜遅く(と言っても20時頃)になると霧が発生して運転がとても怖かったです。 だけど、たどり着けば都。 とても快適な空間です。ロビーは緑が見え、解放感があり、素敵な暖炉があります。 部屋も広くキッチン・洗濯機があるので別荘に来た感覚でリラックスできます。 ２ベッドルームにしたので、シャワーもトイレも２つあるのがよかったです。 寝る時はパジャマではなく、浴衣でした。寒かったので持ってきた洋服を着て寝ました。 イベントも豊富で夜はBBQを予約しました。あいにくの雨で室内になってしまいましたが、北海道で採れた食材をいただけたのは良かったです。自ら焼くのではなく、焼いたものを持ってきてくださるので洋服に匂いがつかないのもよかったです。 モーニングウォークを宿泊前に予約していたのですが、チェックインの際に、担当者が海外に行ってしまったので出来ないと言われました。ホテル内で話が伝わってなかったようです。ホテル周辺の探索ができると楽しみにショックでした。自分たちで行くには熊が出る恐れもあるので危険だと言われ、諦めました。 2泊したのでプライベート温泉が無料で楽しめたのはよかったです。すごくおしゃれで周りの目を気にすることなくゆっくりした時間を過ごせました。 朝食も豊富で、どれにするか迷うほど。どれも量が多く食べきれない人ももしかしたらいるかもしれません。私は朝から黒毛和牛ステーキをいただきました(笑)2日目はカレーにしました。カレーがあるのはインド人シェフだからだそうです。おいしかったです。 スタッフとサービスの★を３つにしたのは、当たり前にできるであろう「挨拶」がなかったのと、「おもてなし」という感じではなく、ただ「サービス(宿・食事)を提供している」という感じがしたからです。 冬季は連泊の宿泊客が多い宿で、私たちは2泊しかしていないからなのかもしれませんが、人の温かみを感じることができませんでした。 過度なサービスをしてほしいわけではありません。挨拶は最低限した方がいいのではないかなと思います。2日目もフロントにいたスタッフ(40代くらいの女性)の方はこちらを見ることもなく挨拶していただける気配がなかったのでこちらから「おはようございます」と声をかけました。 外資系のホテルですが、もう少し「おもてなし」の心が見えたらさらに良いホテルになるなぁと思いました。 とても素敵な空間です。非日常を味わえるのでとてもリラックスできると思います。また利用させていただきます。 お世話になりました。ありがとうございました。
Stayed 2 nights in Sep 2023

8/10 Good

Wai Ho

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good: great living and dining room! great for friends / big family great view, relax environment breakfast fine, with options to choose different meals Bad: housekeeping at evening time, we found it very embarass to let workers in when we finish whole day ski outside public onsen changing room with large piece of transparent glass able to see through hotel main entrance, the blinds are there but you cannot figure how it could work no dining option, there is only 1 restaurant and price not cheap, fair food quality vending machine offers limited variety of drinks / food. No beers / alcoholic drinks
Stayed 5 nights in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
長期滞在型コンドミニアム
コンドミニアム形式なので大型冷蔵庫や洗濯機まで有り、長期滞在でスキーを楽しむには最適です。ただし近くにコンビニやスーパーマーケットはないので、小樽や余市で車で行って買いこむ必要があります。部屋は広く欧米人仕様なのでベッドも広く快適です。温泉はやや狭いので我々は室内のバスタブを使用しました。お湯もふんだんに出て問題ありません。レストランは、値段は高いですが味は結構良いです。日本人には朝夕共にボリュームもたっぷりでした。
Stayed 2 nights in Feb 2023

8/10 Good

Genichi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

4/10 Poor

Tomohiro

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
GWにたまたま、外からキッズスペースに気づいた息子に行きたいとせがまれ、飛び込みで宿泊しました。 たまたま日本人スタッフがおり、対応してもらう事ができ、無事宿泊できました。 施設は温泉もあり、部屋は靴を脱いで入れて、きれいで、くつろげます。 レストランはクローズで隣のトリビュートでの朝食対応でした。 トリビュートとは連携を取れるようです。 たまたま日本人スタッフが居たので、滞在自体は問題ありませんでしたが、居なかった場合は宿泊も難しかったと思います。 金額と時期を選ぶと思うが、個人的には大満足の宿泊となりました。 キロロリゾートでステイするなら、YU KIROROにまた泊まりたいですが、価格とのバランスにもよると思います。 キッズスペースは清潔で幼児が遊ぶには最高でしたし、お風呂もそこまで広くはないけど、露天風呂もあり、良かったです。
Stayed 1 night in Apr 2021

8/10 Good

kanoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Nanmo, 東京

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設とコンセプトは、5 Starのコンドミニアムです。 キロロ内の施設間の移動はホテル車で送迎、スキーバレーではスキー板とブーツを預かってくれます。 スタッフは日本人が2,3人しかいませんが、海外のリゾート気分を味わえて楽しいです。 フロント、ベル、スキーバレー、レストランゆかしの外国人スタッフはフレンドリーで心地よいサービスでした。 唯一残念なのが、レストランの日本人の方がサービスに慣れてないのか、オーダーミスが目立ちました。グラスワインの赤と白を間違えたり、頼んだメニューが来なかったり、覚えられないならメモを取るべきです。 あと椅子を引いたり、飲み物のお代わりを訪ねたりする等、ちょっとした工夫でゲストは心地よくなると思います。 今後のサービスの向上に期待しております。 施設は素晴らしいので総合的に大満足です。また来年も来たいと思います。
Stayed 1 night in Jan 2020

6/10 Okay

Nobuhito

Travelled with family
Stayed 3 nights in Dec 2019

10/10 Excellent

Kwong Fung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
オープンしたばかりなので、色々トラブルがあったのですが、スタッフの皆さんの一生懸命さがトラブルを帳消しにしてくれました。また滞在したいコンドミニアムです。
Stayed 4 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
サービスがゴミすぎてそれ以外のコメントがない。それなりの予算が有ればここに泊まらないほうがお勧めです。
Stayed 3 nights in Dec 2019