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Noboribetsu Grand Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Noboribetsu Grand Hotel

Hot springs
Hot springs
Hot springs
Lobby
Sauna

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Noboribetsu Onsen 154, Noboribetsu, Hokkaido, 059-0551
  • Jigokudani
    8 min walk
  • Noboribetsu Bear Park
    9 min walk
  • River Oyunuma Natural Footbath
    16 min walk
  • Tomakomai (QTM)
    36 min drive

Room options

View all photos for Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking | In-room safe, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 48 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking, Hot Tub

In-room safe, free WiFi, bed sheets

Superior Twin Room, Non Smoking, Hot Tub

  • 48 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Suite, Non Smoking, Hot Tub

In-room safe, free WiFi, bed sheets

Suite, Non Smoking, Hot Tub

  • 72 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Traditional Room

Traditional Room | In-room safe, free WiFi, bed sheets

Traditional Room

  • 34 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Style Special Room

Miscellaneous

Japanese Style Special Room

  • Sleeps 5
  • 7 Single Futons

View all photos for Suite With View Bath

In-room safe, free WiFi, bed sheets

Suite With View Bath

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room With View Bath

In-room safe, free WiFi, bed sheets

Twin Room With View Bath

  • Sleeps 2
  • 2 Single Beds

View all photos for Western Style Room with Open-air Bath

In-room safe, free WiFi, bed sheets

Western Style Room with Open-air Bath

  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room with Open-air Bath

Spa

Japanese Style Room with Open-air Bath

  • Sleeps 4
  • 2 Single Futons

View all photos for Comfort Twin Room

In-room safe, free WiFi, bed sheets

Comfort Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room 15 or 16 Mats

Miscellaneous

Japanese Style Room 15 or 16 Mats

  • Sleeps 8
  • 8 Single Futons

View all photos for Western Style Twin Room

In-room safe, free WiFi, bed sheets

Western Style Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room 10 Mats

Spa

Japanese Style Room 10 Mats

  • Sleeps 5
  • 5 Single Futons

View all photos for Superior Hollywood Twin

In-room safe, free WiFi, bed sheets

Superior Hollywood Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Style Room

In-room safe, free WiFi, bed sheets

Japanese Western Style Room

  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

View all photos for Run Of House

In-room safe, free WiFi, bed sheets

Run Of House

  • Sleeps 8
  • 8 Single Futons

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About this property

Noboribetsu Grand Hotel

Hotel with a sauna, a quick walk to Jigokudani
This hotel features a restaurant, a bar/lounge and a sauna. Other amenities include a coffee shop/cafe, dry cleaning and laundry facilities.
Noboribetsu Grand Hotel offers 240 air-conditioned accommodations with a safe and complimentary bottles of water. This Noboribetsu hotel provides complimentary wireless Internet access. Bathrooms include a shower, slippers, bidets and complimentary toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM. There are hot springs on site.
During your stay at Noboribetsu Grand Hotel, you're just a quick walk from Jigokudani. You'll find features such as a restaurant, a bar and a coffee shop/cafe.
  • Free WiFi
  • Enjoy Japanese cuisine while dining at Matsumae
  • Amenities include newspapers, a front desk safe and laundry facilities
  • On-site recreation includes hot springs and a sauna
  • 8 minutes by foot from Jigokudani and a 2-minute drive from River Oyunuma Natural Footbath
Noboribetsu Grand Hotel offers its guests hot springs and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A vending machine, an arcade/games room, and laundry facilities are also featured at Noboribetsu Grand Hotel.

Smoking is allowed in designated areas at this 3.5-star Noboribetsu hotel.

Matsumae – This restaurant specialises in Japanese cuisine.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Tea service

Restaurants on site

  • Matsumae

Things to do

  • Arcade/game room
  • Hot springs
  • Sauna

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 3:00 PM - 10:00 AM
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Geta (wooden sandals)
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Due to renovations, Kuma sauna is not available until further notice. Oni sauna and Seiryu sauna are available.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 3000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Noboribetsu Grand
Noboribetsu Grand Onsen Hotel
Noboribetsu Grand Hotel Hokkaido
Noboribetsu Grand Hotel Hotel
Noboribetsu Grand Hotel Noboribetsu
Noboribetsu Grand Hotel Hotel Noboribetsu

Noboribetsu Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 212 out of 493 reviews" "
Rating 8 - Good. 216 out of 493 reviews" "
Rating 6 - Okay. 43 out of 493 reviews" "
Rating 4 - Poor. 14 out of 493 reviews" "
Rating 2 - Terrible. 8 out of 493 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience of Japanese onsen classic
Stayed 5 nights in Sep 2024

10/10 Excellent

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice and helpful despite the language barrier. I am very grateful for their kindness. The spacious bath made the price of the largest room worth it. Very convenient how everything is within walking distance. I think more foreigners need to visit this place!
Stayed 2 nights in Sep 2024

10/10 Excellent

Hsiang- Fen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less than 10 min taxi ride from the JR station. Easy check in and out. Room is Japanese style but clean and has a beautiful view of the mountain. Onsen is large and the outdoor ones are nice. We didn’t do the dinner but signed up for the buffet breakfast. There are several restaurants a short walk away. Went with the front desk recommendation and it was great. The hell valley park is about 10-15 min walk uphilll. There is a free shuttle that go around the onset street and the park. Took off one star only because there was absolutely no communication from the hotel before arrival. I emailed 3 times before I left for the trip to confirm the reservation and received no reply. I had to ask the staff from my first hotel to call to confirm. Even that it took a day because the hotel phone line was closed after certain hours. Every other hotels I booked on my 2 weeks trip by Expedia either confirm my reservation when I emailed or reached out to me themselves way before my arrival.
Stayed 1 night in Aug 2024

10/10 Excellent

Sung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Message service was available only to men.
Stayed 2 nights in Jun 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel
Hotel was very good overall. The hot baths were exceptional. There was a lack of restaurants in use for such a high quality hotel and the one in use had a very limited menu. The breakfast buffet was extensive but not always to our taste. Bed very comfortable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Imad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a good hot springs facility on the second floor. I chose the traditional Japanese room and that was spacious and very nice. Quiet area and the hotel was quiet as well. The hotel could benefit from a facelift, but all in all it was good
Stayed 1 night in Apr 2024

10/10 Excellent

Joni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is at the beginning of the town. It is across from the bus terminal to get to the station or Date Jidaimura. It's actually a 5 min walk to a 7-11 but can't tell from there. The workers will always willing to help with calling cabs. Compassionate when I had my 10 yr old daughter and they let me add her to my reservation for around 5000 yen with my 12 yr old son and did NOT charge us 17000 yen like a nearby hotel did. Enjoyed the onsen. Iron, salt, sulfur, etc baths. I love the outside one.
Stayed 1 night in Mar 2024

10/10 Excellent

RYAN TSHUI YIT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen facilities are amazing. Buffet selections are good too. Staff is very helpful, even helping me to book a relatively cheap express bus to go to sapporo from the hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Suvisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Onsen and perfect dinner
Stayed 1 night in Dec 2023

8/10 Good

Nana

Stayed 1 night in Dec 2023

10/10 Excellent

Tommy, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and big hotel that is great for tourists. Very walkable to Hell Valley yet far enough to not smell the sulfur. We had our own private onsen tub in the room, and the public one was nice as well. Amazing breakfast buffet selection, I highly recommend to include that in your booking.
Stayed 1 night in Oct 2023

10/10 Excellent

Kersey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is incredible. It's one of the best spa experiences I've had. You do have to strip down nude and if that is not something you are comfortable with, do not go for the spa experience. However, you can book a room with a bathtub that is big enough for two. I will say I was dissapointed with the dinner and breakfast at the Hotel and there aren't really any restaurants out that way. If you are only staying one night, I would bring food rather than pay a lot of money for a mediocre dinner. That being said it was one of the best things I did in Hokkaido. If I travel to Japan again, I will definitely go back for at least 2 nights.
Stayed 1 night in Sep 2023

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast and dinner spread. Convenient access to attractions nearby too
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Noboribetsu
Had a really great stay in Noboribetsu. Staff was wonderful. Check in and check out was quick and easy. Room was spacious. The outdoor hot spring was excellent. The quality of the hot spring water was great. I will definitely return.
Stayed 1 night in May 2023

10/10 Excellent

Shiu Tung, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like the private onsen in the room!!!
Stayed 2 nights in Mar 2023

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was a modern onsen hote as we were not sure about staying in a traditional ryokan. The price was good for this high-class looking properyt maybe due to needing business due to Covid. We liked the breakfast and dinner buffets espcially since not much good dining options in the small town.

10/10 Excellent

SAYHUANG

Stayed 1 night in Jan 2023

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Nice rooms. Beds are on the stiffer side. The breakfast was really good! It was an amazing stay.
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 1 night in Aug 2021

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great Onsen.
A large hotel with a lovely onsen facility. Going in winter and being able to sit in the outdoor onsen with snow falling was magical. The hotel itself was lovely, staff were very welcoming and friendly. The restaurant for dinner and breakfast was big and busy and the variety of food available was quite amazing.
Stayed 1 night in Feb 2020

8/10 Good

Saowalak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and felt new. Toiletries were good and the toilet was spacious. Hotel location was great as it was near the Noboribetsu onsen bus terminal and we could easily access most of the onsen town via foot as well. The hotel's onsen was so-so, would recommend guests to check out other onsens as well.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a nice place to stay, the facility is good, public bath is a must TRY, buffet food is nice and delicious.
Stayed 1 night in Nov 2019