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Divi Aruba Phoenix Beach Resort

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Divi Aruba Phoenix Beach Resort

2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Beach Tower 1 Bedroom Suite | In-room safe, blackout curtains, iron/ironing board, cots/infant beds
On the beach, free beach cabanas, sun-loungers, beach umbrellas
Body treatments, body wraps, facials, massage/treatment rooms

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Hot tub
  • Spa
  • Housekeeping

Explore the area

Map
J E Irausquin Boulevard 75, Noord
  • Bubali Bird Sanctuary
    1 min walk
  • Butterfly Farm
    2 min walk
  • Pure Ocean Restaurant
    3 min walk
  • Oranjestad (AUA-Queen Beatrix Intl.)
    14 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 Bedroom

  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Beach Tower 1 Bedroom Suite

Beach Tower 1 Bedroom Suite | In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Beach Tower 1 Bedroom Suite

  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio Suite

Studio Suite | In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Studio Suite

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Beach Tower Studio Suite

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Beach Tower Studio Suite

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Divi Aruba Phoenix Beach Resort

Family fun on the beach, with 2 outdoor pools, near Eagle Beach
Catch some rays at the beach or spend the day relaxing at Divi Aruba Phoenix Beach Resort's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Divi Aruba Phoenix Beach Resort offers 241 air-conditioned accommodations with DVD players and a safe. Rooms open to patios. This accommodation is furnished with queen sofa beds. Accommodation at this 4-star resort has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Televisions come with premium cable channels and pay-per-view films. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body treatments and manicures and pedicures.
Divi Aruba Phoenix Beach Resort's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Palm Beach. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine with a beachfront location at Purebeach, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to manicures and pedicures, body treatments or body wraps at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Palm Beach and 13 minutes on foot from Eagle Beach
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Divi Aruba Phoenix Beach Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This eco-certified resort also offers a children's pool, a 24-hour health club and a hot tub. Self parking is free.

Smoking is allowed in designated areas at this 4-star Noord resort.

Purebeach – This beachfront restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
Pureocean – This beachfront restaurant specialises in international cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
Puredeli – This delicatessen serves breakfast, lunch and light fare. Open daily.
Wave Shack Pizzeria – On-site restaurant. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Purebeach
  • Puredeli
  • Pureocean
  • Wave Shack Pizzeria

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,000 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Queen sofa bed
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Cable channels
  • DVD player
  • Pay films
  • Premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 16 October 2023 to 20 December 2024 (completion date subject to change). The following areas are affected:
  • Exterior
  • Selected guestrooms
During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Divi Aruba Phoenix Beach
Divi Aruba Phoenix Beach Resort
Aruba Divi Phoenix
Aruba Phoenix
Divi Aruba Phoenix Beach Hotel Palm/Eagle Beach
Divi Aruba Phoenix Beach Resort Palm - Eagle Beach
Divi Phoenix Aruba
Divi Phoenix Beach Hotel
Hotel Divi Phoenix Beach
Divi Aruba Phoenix Beach Resort Palm Beach
Divi Aruba Phoenix Beach Palm Beach
Divi Aruba Phoenix Beach Resort Noord
Divi Aruba Phoenix Beach Noord
Divi Aruba Phoenix Noord
Divi Aruba Phoenix Beach
Divi Aruba Phoenix Beach Resort Noord
Divi Aruba Phoenix Beach Resort Resort
Divi Aruba Phoenix Beach Resort Resort Noord

Divi Aruba Phoenix Beach Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1003 reviews" "
Rating 8 - Good. 267 out of 1003 reviews" "
Rating 6 - Okay. 88 out of 1003 reviews" "
Rating 4 - Poor. 34 out of 1003 reviews" "
Rating 2 - Terrible. 24 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

paul francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like the way the beach is the last in line from the rest of the hotels
Stayed 8 nights in Sep 2024

6/10 Okay

Monica

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We had the same problem we had last year with a mildew smell in the room. Many of the guests we talked to had similar problems and were having their rooms moved. This is something that needs to be addressed with the zip and stop pretending that it doesn’t exist.
Stayed 7 nights in Sep 2024

2/10 Terrible

Shimon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn’t ready for 2 hours. Wait in hoodies in the heat. No one showed us around the resort or to our room. Had to find our room on our own, Key for room wouldn’t work… had to go up and down 3 times till the bell boy opened our door and had our keys fixed. They said we’d get a welcome package and we didn’t get anything. No room service past 10pm No hot water In showers Ac sucks. Only place that had AC was the gift shop. No restaurants other than a pool bar, and a bar shack. Pools are filthy. No drink or food service at beach or pool. Iguana poop everywhere. I would say service sucks but it was none existent… Went to eat and drink at other resorts down the beach. We will definitely stay at any resorts other than this one. Aruba is amazing divi sucks
Stayed 4 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Construction noise and walking restrictions
Stayed 6 nights in Sep 2024

6/10 Okay

Berenice, pembroke pines

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Our room was perfect for our family.had a small kitchen, washer and dryer, and sofa bed. I didn’t like that it is an older hotel, and not renovated. Beach access is great.
Stayed 1 night in Aug 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

NATHAN

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff.
Stayed 7 nights in Jul 2024

10/10 Excellent

Victoria

Stayed 5 nights in Jul 2024

10/10 Excellent

Jackeline Elizabeth

Travelled with family
Liked: Amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

jose H

Stayed 3 nights in Jul 2024

10/10 Excellent

bridget

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Great location. Beautiful beach and great onsite food options. Nice to have a mini mart and small boutique onsite. Easy to get taxis. We had the non-updated 1 bedroom suite. Good size and beautiful views. Nice to have the kitchen. Lots of closets. Only issues: sofa bed not comfortable to sleep on, construction next door made it kind of dangerous to walk down to off-site restaurants at night - have to walk at edge of road, and constant wind blowing against sliding balcony doors made creaking noises all night (even when fully closed). King bed was super comfortable. Super soaking tub with jets - nice for baths, a little hard to get in and out of. Wish that bathroom had better lighting and more areas to dry swimsuits for family of 4. Also, swim up bar was so cool. And, they have a nice grilling area next to pools, with tables to "picnic". Overall, really enjoyed staying at the Divi Phoenix. I have a lot of wonderful family memories to keep.
Stayed 7 nights in Jul 2024

10/10 Excellent

Timothy Robert, Canandaigua

Stayed 7 nights in Jul 2024

10/10 Excellent

Jeffrey, Canandaigua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place right on the beach. The entire staff was amazing. We felt well taken care of. The room was perfect. The views from our balcony breathtaking. The only concerns were the construction and the cleanliness of the pool which was only noticeable our last two days.
Stayed 4 nights in Jul 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 9 nights in Jul 2024

6/10 Okay

Paula

Stayed 2 nights in Jul 2024

6/10 Okay

Ashley

Travelled with family
Stayed 4 nights in Jul 2024

10/10 Excellent

dwayne

Stayed 3 nights in Apr 2024

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Beautiful rooms!
Stayed 4 nights in Jun 2024

10/10 Excellent

Bernard, South Holland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to vacation. Very friendly and helpful staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have like to know in advance that the hotel was under major renovations.
Stayed 4 nights in Jun 2024

4/10 Poor

Lisa

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Check in bad, elevators not working, house keeping did not supply us with kitchen supplies and not refill Shampoo and conditioner. Needed to ask for supplies. Did not receive welcome gift until 2 days later. When I went to pick up gift they ran out of supplies. No music by pool. Aerobic's class by the pool was scheduled for 11:30 and no instructor showed up and resort did not notify their guests that were waiting.
Stayed 4 nights in Jun 2024

2/10 Terrible

john

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
this a very old property that is trying to operate thru partial renovation.It is noisy. onlly two tiiny elevators serving 13 story tower. one was only operational and the other went out occasionally.The airconditioning had issues. the furniture was worn and chipped. For $550 per night there wasnt even a coffee maker in the room. We booked 3 nights but we advised the hotel we wanted to cancel our third night .They refused. we left anyway so we could enjoy what was leff of our vacation. This place should not be operating. There was no mention of renovation on the booking site and only upon check in they give you a letter saying the hotel is being renovated. Plan your stay elsewhere !!
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 1 night in Jun 2024

10/10 Excellent

Patricia Ann, Falls Church

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 13th visit to this property. We love the staff and all of the amenities. We also love that many of the same people return on the same weeks so it’s like visiting family. The staff is always there to help no matter what you need. We’ll be there next year again.
Stayed 14 nights in May 2024

10/10 Excellent

Markelian

Great
Stayed 4 nights in May 2024