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Wyndham Garden Norfolk Downtown

3.5 star property

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Lobby
Executive Suite, Non Smoking (2 Double Beds) | Living area | 50-inch TV with cable channels
Seasonal outdoor pool
Breakfast and dinner served, American cuisine
View from room

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
700 Monticello Avenue, Norfolk, VA, 23510
  • Norfolk Scope
    ‪2 min walk‬
  • Chrysler Museum of Art
    ‪8 min walk‬
  • Waterside District
    ‪17 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Non Smoking (1 King Bed)

Junior Suite, Non Smoking (1 King Bed) | Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Non Smoking (1 King Bed)

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Room, Non Smoking (Deluxe, 1 King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Exclusive Room, Non Smoking (Deluxe, 1 King Bed)

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 2 Double Beds, Non Smoking

  • 70 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Suite, Non Smoking (2 Double Beds)

Executive Suite, Non Smoking (2 Double Beds) | Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, Non Smoking (2 Double Beds)

  • 70 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Wyndham Garden Norfolk Downtown

Hotel with a 24-hour fitness centre, steps from Norfolk Scope
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and self parking. Housekeeping is available on request.
Wyndham Garden Norfolk Downtown offers 204 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Wyndham Garden Norfolk Downtown. During your stay, you're just a quick walk from Norfolk Scope. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at 700 Bistro
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Norfolk Scope and 8 minutes on foot from Chrysler Museum of Art
  • Cats and dogs welcome for a fee (restrictions apply)
Wyndham Garden Norfolk Downtown offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 15005 square feet (1394 square metres) and includes a conference centre. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Wyndham Garden Norfolk Downtown. Parking is available for a fee.

This Norfolk hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 10:00 AM.
700 Bistro – This restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service is available.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per day; includes in/out privileges)
  • Extended parking on site (USD 15 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 700 Bistro

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15,005 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 4 September to 24 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults and USD 10 to 20 for children
  • Self-parking fee: USD 15 per day (in/out privileges)
  • Extended parking fee: USD 15 per day
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Norfolk Plaza
Norfolk Plaza
Norfolk Plaza Hotel
Norfolk Plaza Hotel London, England
Norfolk Plaza London
Wyndham Garden Norfolk Downtown Hotel
Wyndham Garden Norfolk Downtown
Wyndham Norfolk Norfolk
Wyndham Garden Norfolk Downtown Hotel
Wyndham Garden Norfolk Downtown Norfolk
Wyndham Garden Norfolk Downtown Hotel Norfolk

Wyndham Garden Norfolk Downtown Reviews

Reviews

6.4
Rating 10 - Excellent. 233 out of 1001 reviews
Rating 8 - Good. 195 out of 1001 reviews
Rating 6 - Okay. 208 out of 1001 reviews
Rating 4 - Poor. 175 out of 1001 reviews
Rating 2 - Terrible. 190 out of 1001 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid this hotel at all costs
My stay was terrible, nothing was stated about the $15/day for parking and upon my first night I noticed a cockroach in my room. They switched my room and the room they put me in had a strong smell of mildew. I strongly advise people to stay elsewhere
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Don

Stayed 1 night in Nov 2024

10/10 Excellent

LISA

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Latonya

Stayed 1 night in Nov 2024

10/10 Excellent

Janese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
You get what you pay for I guess
Heat barely worked, TV stopped working in the middle of the night, the shower set off the smoke detector for some reason. Water pressure was horrible as well. Entrance to the hotel was a confusing mess. The doors close so loudly they sound like gunshots, the walls are also paper thin, so my husband was kept up all night. The bed was comfortable and the staff were friendly, thats about all we enjoyed other than the location
Stayed 1 night in Nov 2024

10/10 Excellent

Janiya

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

2/10 Terrible

Shaun

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Stayed 2 nights in Oct 2024

8/10 Good

Lamar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, bed was very comfy. . Didn't like the red decour in the public areas on the 12th floor. Check-in lady Merian was nice.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not Recommended
Property needs a lot of maintenance and updates - mattress was hard, thermostat/HVAC in the room was wonky, the refrigerator made loud whining noises when the cooler kicked on, and the shower water was hot one morning and barely lukewarm the next. Walls and doors are thin / have no sound proofing, and we were given a room with a connecting door and could easily hear our neighbors conversations and television. Only one out four elevators for this many-storied building was working, and it made alarming sounds! The staff was polite and friendly, and the room was relatively clean, but otherwise, not at all what we would have expected for the Wyndham name or the rates we paid. Will look elsewhere if we need a hotel in the vicinity again in the future.
Stayed 2 nights in Nov 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
I stayed at this hotel while visiting my son at ODU. It was clean, comfortable, and about 15 minutes away from campus. I enjoyed being near the Chrysler Museum and some downtown restaurants.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jomaria

Stayed 2 nights in Oct 2024

2/10 Terrible

Darren

Stayed 1 night in Jul 2024

10/10 Excellent

Niesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stafff was friendly and professional. Room was clean and comfortable. The staff in Black Tuna was very kind Renee and Tracy were amazing and so kind.
Stayed 2 nights in Nov 2024

6/10 Okay

Roy

Stayed 4 nights in Nov 2024

2/10 Terrible

Victor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rip off
Got charged for parking why doesn’t the room come with parking
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

MONIQUE

Travelled with partner
Liked: Cleanliness
The mattress in the room was excellent for our backs!
Stayed 2 nights in Nov 2024

10/10 Excellent

Takesha

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to the event I attended.
Stayed 1 night in Sep 2024

10/10 Excellent

Vick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

LaTonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Flo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024