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Hotel Downstreet, Ascend Hotel Collection

3.0 star property

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Photo gallery for Hotel Downstreet, Ascend Hotel Collection

Exterior
Indoor pool, open 6:00 AM to 10 PM, pool loungers
Exterior
Hypo-allergenic bedding, laptop workspace, blackout curtains
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Pet-friendly
  • Gym
  • Air conditioning

Explore the area

Map
40 Main St, North Adams, MA, 01247
  • Massachusetts Museum of Contemporary Art
    ‪3 min walk‬
  • North Adams Public Library
    ‪5 min walk‬
  • Natural Bridge State Park
    ‪4 min drive‬
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪42 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Mountain View (Top Floor)

Hypo-allergenic bedding, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Mountain View (Top Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Mountain View

Hypo-allergenic bedding, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Mountain View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Hypo-allergenic bedding, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Top Floor)

Hypo-allergenic bedding, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking (Top Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Hypo-allergenic bedding, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

Hypo-allergenic bedding, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Fairfield Inn & Suites by Marriott Williamstown

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, (325)
The price is CHF 203
for 1 room
includes taxes & fees
21 Mar - 22 Mar
Fairfield Inn & Suites by Marriott Williamstown

About this property

Hotel Downstreet, Ascend Hotel Collection

Hotel in North Adams with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and Access to hot tub. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and a TV in a common area.
Hotel Downstreet, Ascend Hotel Collection offers 90 accommodations with coffee/tea makers and a hairdryer. 55-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 17 years old are not allowed in the swimming pool, fitness facility or hot tub.

Hotel Downstreet, Ascend Hotel Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from MCLA Gallery 51. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, 2 meeting rooms and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from MCLA Gallery 51 and North Adams City Hall
  • Cats and dogs welcome for a fee
Hotel Downstreet, Ascend Hotel Collection offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi. There are 2 meeting rooms available. Hotel Downstreet, Ascend Hotel Collection also features a vending machine, express check-out, and a front desk safe. Self parking is free. You'll have access to the indoor pool at a partner property.

This 3-star North Adams hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Tax ID - C0010322090
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Berkshires
Holiday Inn Berkshires Hotel
Holiday Inn Berkshires Hotel North Adams
Holiday Inn Berkshires North Adams
Holiday Inn North Adams
North Adams Holiday Inn

Hotel Downstreet, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 500 out of 1005 reviews
Rating 8 - Good. 361 out of 1005 reviews
Rating 6 - Okay. 101 out of 1005 reviews
Rating 4 - Poor. 30 out of 1005 reviews
Rating 2 - Terrible. 13 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From my room at 3AM.
Stayed 1 night in Dec 2024

8/10 Good

Brian

Stayed 2 nights in Nov 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine, Somerville

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, wonderful staff, fun pool and cool art. Would definitely stay again!
Stayed 1 night in Nov 2024

10/10 Excellent

BIENVENIDO J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's place lies between the Manhattan Club and the St. Mark's Hotel, but in a sleepy ole' new england factory town. We love the Berkshires. This is where we now stay. We have been coming up for 27 years to these mountains.
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel room was good but the extra bed was not. It needs a new mattress very uncomfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Joy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel. It’s central and clean. Nice staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Donald, Jamaica Plain

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot in downtown North Adams steps from the wonderful MassMOCA.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tremendously friendly front desk staff. Clean, comfortable. A good value with free parking andan easy walk to Mass MoCA.
Stayed 1 night in Nov 2024

10/10 Excellent

Siddesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. If you're in the area foe other activities, this a great place to stay. However, the area around the hotel wasnt the best. It is very limited in what you can do. Didnt feel safe to be a place to walk around after dark.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Huge room and bathroom. Great service
Stayed 1 night in Oct 2024

8/10 Good

Kristen, Victor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is reasonably priced for the area, and very clean. The offstreet parking is free and plentiful. However, I wished the restaurant was open for breakfast, and we were there one of the two nights per week when it was closed for dinner. There’s no room service, so we had to find a local restaurant. Because of this, I wouldn’t want to stay for more than one night.
Stayed 1 night in Oct 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was great and the staff were excellent
Stayed 1 night in Oct 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tijana

Clean, quiet hotel, close to Mass Moca. Pool is a nice feature, great artworks in the galleries and throughout hotel. Coffee in the morning was really good, will be coming back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ronald And Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and stay. I think it’s the best choice if traveling to the Williamstown, North Adams and Adams area.
Stayed 1 night in Oct 2024

6/10 Okay

Dolores Rodriguez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No bells and whistles. No breakfast which I knew when i booked. Ice machine for all 7 floors is in the basement. Nice place to stay for a few days if you dont expect much.
Stayed 7 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
North Adams is trying to revitalize itself. Dpwnstreet Hotel is a good place from which to explore and enjoy thevfall colors.
Stayed 1 night in Oct 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend, clean comfortable room, good location
Stayed 2 nights in Oct 2024