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Holiday Inn Express North Conway, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express North Conway, an IHG Hotel

Front of property – evening/night
Indoor pool
Suite, 1 Bedroom, Jetted Tub | Pillow-top beds, in-room safe, desk, blackout curtains
Exterior
Pillow-top beds, in-room safe, desk, blackout curtains

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
1732 White Mountain Hwy, North Conway, NH, 03860
  • Saco River
    ‪4 min walk‬
  • Northway Plaza Shopping Center
    ‪7 min walk‬
  • Settlers' Green Outlet Village
    ‪8 min walk‬
  • Fryeburg, ME (FRY-Eastern Slopes Regional)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, Accessible Bathtub (Communications)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower) | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, Accessible Bathtub (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Jetted Tub

Suite, 1 Bedroom, Jetted Tub | Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Jetted Tub

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Green Granite Inn, Ascend Hotel Collection

Pool
Breakfast included
Pet-friendly
Parking included
3.6 out of 5, Good, (1188)
The price is CHF 61
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Green Granite Inn, Ascend Hotel Collection

About this property

Holiday Inn Express North Conway, an IHG Hotel

North Conway hotel in Settlers Green with free breakfast and 24-hour business centre
This hotel features an indoor pool, a snack bar/deli and a 24-hour business centre. Free weekday breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.
Holiday Inn Express North Conway, an IHG Hotel offers 78 accommodations with a safe and free newspapers. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This North Conway hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express North Conway, an IHG Hotel. During your stay, you're just a quick walk from Saco River. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests speak favourably about the clean guestrooms and the breakfast
  • Just a 4-minute walk from Saco River and 6 minutes on foot from M&D Playhouse
There's a snack bar/deli on site. Free breakfast is served on weekdays. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. An indoor pool, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express North Conway, an IHG Hotel. Free self parking is available.
Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Ski storage

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 3 June 2024 to 30 June 2025 (completion date subject to change). The following areas are affected:
  • Lobby
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Express North Conway
Holiday Inn Express North Conway
Holiday Inn Express North Conway Hotel North Conway
Holiday Inn North Conway
North Conway Holiday Inn
Holiday Inn Express North Conway Hotel

Holiday Inn Express North Conway, an IHG Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 258 out of 1003 reviews" "
Rating 8 - Good. 258 out of 1003 reviews" "
Rating 6 - Okay. 203 out of 1003 reviews" "
Rating 4 - Poor. 162 out of 1003 reviews" "
Rating 2 - Terrible. 122 out of 1003 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Michelle

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was dirty, our room was not clean had ants in the bathroom the tub had hair and yucky brown water in it. Was not well maintained.
Stayed 1 night in Oct 2024

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A bit rundown
Been here a few times and this time it looked terrible. Place is rundown. Windows were dirty, bathroom door didn’t close all the way. Blow dryer had a crack in it and did not work. The place was being renovated, however why did it get to that point before finally doing a renovation.
Something to prop up the furniture.
Cracked and no n working dryer
Dirty windowsill
Cruddy looking bathroom
Stayed 2 nights in Oct 2024

10/10 Excellent

Nilda, Danbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is doing some renovation so that's cool. They were short staffed so I commend the teamwork since even the maintenance staff was helping ready the rooms for checkin. The man taking care of the pool room brought in extra towels and we appreciated it.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Black mold
Poor health conditions. Black mold in several areas on ceiling in bathroom. Should not be habitable under those unhealthy conditions.
Stayed 1 night in Oct 2024

4/10 Poor

Carol, N. Chelmsford

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Difficulty using cards at room. Phone in room did not work. Condition/appearance of both inside & outside not very good. I would not recommend & would not stay here again.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointed
Overall poor service
Stayed 3 nights in Oct 2024

4/10 Poor

GERARD

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Bakul

Travelled with family
Overall good place to stay
Stayed 1 night in Oct 2024

2/10 Terrible

Lorenzo

Disliked: Cleanliness, property conditions & facilities
It is dirty and old.
Stayed 2 nights in Oct 2024

2/10 Terrible

Johanne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was far from pleasant. From the moment we walked into the room, it felt old, dirty, and unwelcoming. The bathroom was a major disappointment – the shower had noticeable rust stains, and the toilet was left with unpleasant brown stains (you get my drift) so the toilet was not cleaned prior to our arrival, making it feel grungy and unhygienic. There was also long strand of hair on the floor. The Keurig in the room was covered in dust, clearly not cleaned in a while and the room itself was outdated. The breakfast was equally disappointing. By the time we went for breakfast (7:30), they had already run out of bagels, the sausage patties were like rubber, and the breakfast sausages looked undercooked. There were no eggs left within the first hour of breakfast service and was not replenished that we noticed, and to top it off, they ran out of hot water, so I couldn’t even make a cup of tea. We had to go next door to McDonalds to have breakfast. Overall, the hotel desperately needs a thorough cleaning and some serious updates. It was not a comfortable or enjoyable stay, and I would not recommend it.
Stayed 2 nights in Oct 2024

6/10 Okay

Pradeep

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad internet, average breakfast and smelly facilities
Stayed 1 night in Oct 2024

2/10 Terrible

George

Stayed 1 night in Sep 2024

8/10 Good

Talita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Oct 2024

4/10 Poor

Colleen

Disliked: Cleanliness, property conditions & facilities
Not in best shape
Stayed 1 night in Oct 2024

2/10 Terrible

Ricky

Disliked: Cleanliness, property conditions & facilities
The property was being renovated but the parts that were open were marred with dirty walls. The breakfast area was so small and filled with others that my wheelchair bound wife could. Access it. We at in the entryway of the hotel with people coming and going. It was also quite expensive considering the shape of the facility
Stayed 1 night in Oct 2024

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was drab, not well lit, room smelled. Overall, it was not what i expected from a Holiday Inn
Stayed 3 nights in Oct 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Charlene

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! The area was convenient for everything- food and shopping, even activities. Strongly recommend!
Stayed 2 nights in Jul 2024

6/10 Okay

Katherine

Stayed 2 nights in Sep 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was very nice, and the room was clean, but the room and the air condition were outdated.
Stayed 2 nights in Oct 2024

6/10 Okay

Susan

Travelled with family
The hotel requires some tlc with upgrades needed.
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Stayed 1 night in Oct 2024

4/10 Poor

Karyann

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was rude. No blow dryer in room. I reserved a king bed, but got stuck with 2 queen beds. They wouldn’t switch me to a king bed. I wouldn’t stay here again.
Stayed 1 night in Sep 2024

6/10 Okay

Katherine

Liked: Cleanliness, staff & service
This hotel is sufficient. It was moderately clean with a breakfast area that was quite small. Renovation plans have been advertised in the lobby so perhaps that will be addressed. The room our party was assigned was already occupied. Left, came back with wine and after another 20 minutes there was a perfectly average room made available. The staff, however, was friendly. You get what you pay for sometimes...
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer A

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024