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Holiday Inn Norwich City, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Norwich City, an IHG Hotel

Exterior
Bar (on property)
Standard Room, 2 Double Beds (Pitch View) | Desk, soundproofing, iron/ironing board, free cots/infant beds
Bar (on property)
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Room service
  • Parking available
  • 24/7 front desk
  • Bar
  • Pet-friendly

Explore the area

Map
Carrow Road, Norwich, England, NR1 1HU
  • Carrow Road
    1 min walk
  • Norwich Riverside Walk
    9 min walk
  • Tombland
    18 min walk
  • Norwich (NWI-Norwich Intl.)
    18 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

Desk, soundproofing, iron/ironing board, free cots/infant beds

Premium Room

  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, View (Pitch View)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed, View (Pitch View)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, View (Pitch View)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, View (Pitch View)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, View (Pitch View)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, View (Pitch View)

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Norwich, an IHG Hotel

Pool
Spa
Pet-friendly
Kids pool
4.2 out of 5, Very good, (764)
The price is CHF 91
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Norwich, an IHG Hotel

About this property

Holiday Inn Norwich City, an IHG Hotel

Hotel with a fitness centre, steps from Carrow Road
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a business centre.
Holiday Inn Norwich City, an IHG Hotel offers 150 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

This Norwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Holiday Inn Norwich City, an IHG Hotel's great location. During your stay, you're just a quick walk from Carrow Road. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Carrow Road and 4 minutes on foot from Norfolk Broads
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi. Event space at this hotel measures 129 square feet (12 square metres) and includes conference space. A fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Norwich City, an IHG Hotel. For a fee, parking is available.

This 4-star Norwich hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Hindi, Hungarian, Latvian, Polish, Romanian, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 6.95 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 129 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 6.95 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Holiday Norwich City, An Ihg
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City, an IHG Hotel Hotel
Holiday Inn Norwich City, an IHG Hotel Norwich
Holiday Inn Norwich City, an IHG Hotel Hotel Norwich

Holiday Inn Norwich City, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 524 out of 1004 reviews" "
Rating 8 - Good. 370 out of 1004 reviews" "
Rating 6 - Okay. 68 out of 1004 reviews" "
Rating 4 - Poor. 26 out of 1004 reviews" "
Rating 2 - Terrible. 16 out of 1004 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

J

Stayed 1 night in May 2024

10/10 Excellent

Naomi

Stayed 1 night in Aug 2024

10/10 Excellent

Clive

Travelled with partner
Liked: Amenities
Car park was to small outside hotel . The other side car park layout, not good, spaces too close, layout again very poor.
Stayed 2 nights in Sep 2024

10/10 Excellent

B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Alison

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms need updating but comfortable and clean . Staff very nice . Should be free parking
Stayed 2 nights in Sep 2024

8/10 Good

Lucjan

Stayed 1 night in Aug 2024

6/10 Okay

Katie

Travelled with family
Room smelt musty and a smell of dog which was not very pleasant. Beds were small doubles. Lots of noise from outside.
Stayed 1 night in Aug 2024

10/10 Excellent

Tatiana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room: Stadium-facing gave us VIP seats to NCFC Women's derby Vs Ipswich. A positively electric game! Clean well sized room for 2 adults and 2 child. Good A/C kept temperature comfortable and cool. Very comfortable beds had both soft and medium pillows to satisfy everyone. Kalina was our housekeeper and she was so lovely and kind & helped us with some extra coffee and biscuits 😊. Bathroom: clean and well maintained. Be mindful to follow the instructions for bath mat and shower door so you don't slip when exiting. Hotel: Staff by far was the highlight of the stay. We had brilliant interactions with everyone we met starting with arrival when Monica and Tatyana greeted us with big smiles and hospitality. We got to know Connor and Cezary and chatted about local activities/ places to dine / beaches to go to. We had very special chats with Bill (on hotel management) who went above and beyond to make our stay special and ensuring we have a great holiday. Thank you, Bill 🙂! Location: an easy 8-min walk to rail station & 25-min walk into city centre. Major shopping area 4-min walk from hotel including a large Morrisons and Starbucks. If you're visiting Norwich - don't waste time or money on other hotels. This is a clear winner. Thank you 😊 for a brilliant and relaxing few days -- we will return!
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Needed some tweaking
Nothing wrong with the room in terms of cleanliness or things working but we ordered a cot and it came without a mattress so it was just bare panels at the bottom. My toddler slept in bed with me as a result. Breakfast room was outrageously hot.
Stayed 1 night in Aug 2024

10/10 Excellent

Bex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round
Stayed 1 night in Aug 2024

8/10 Good

MAHESH

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit away from city centre but calm and quiet.
Stayed 2 nights in Aug 2024

6/10 Okay

Luke

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Functional hotel in Norwich.
We stayed for one night whilst visiting Norwich. The location of the hotel was good, being close to the city centre. Unfortunately the rooms feel tired & the hotel decor once away from the Ground floor feels 20+ years old. Functional would be the word I would use. In addition we had a toilet that wouldn't flush.
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
The stay was fine but there was an unpleasant smell when we first opened the door into the en-suite bathroom. The sink in the shower gurgled from time to time. The drain would seem to need attention.
Stayed 1 night in Aug 2024

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities
we stayed here for a short stay visiting family in Norwich. right from when we first arrived it was clean and staff friendly and helpful. the lifts were quick and we never had to wait for long. The breakfast which was included in cost of stay was lovely and fresh and a variety of cooked and continental breakfast options available. very friendly atmosphere at this hotel. Rooms were clean and comfortable, shower in bathroom was efficient and not fixed head shower like most hotels. Bath seemed very long! altogether a pleasant stay near the centre of Norwich which was close by Morrisons and Riverside entertainment complex (a 3 minute walk). Very near train station too where we caught a bus into the city centre. Lovely stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lochlan

Stayed 1 night in Aug 2024

8/10 Good

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay although we were not happy with the limited dinner options which was included in our booking.
Stayed 1 night in Aug 2024

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff and a good location for town and football club. Rooms a bit dated UBS sockets do not work
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely to stay at. Would probably stay there again in the future.
Stayed 2 nights in Aug 2024

8/10 Good

Ismael F

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good value for money
The hotel is reasonably well located. 15 minutes walk from the old city center. The staff is great always ready to help. The room was large enough but the infrastructure is a bit old. The loo had some problems with the amount of running water to clean itself mostly due to the infrastructure is rather old. It lacks charging points for digital phones and computers. However the hotel is fine and good value for money.
Stayed 2 nights in Aug 2024

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really up to date public areas. Requested a fridge for our room and staff were so helpful. Pillows weren’t the best, but the room and facilities amazing. I’m a coeliac but ate dinner in their restaurant the 2nd night and really good. The chef came out to speak with me personally and dinner was good, very expensive but nice
Stayed 2 nights in Aug 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great stay however no charging points in room for phones / laptop. No hot water in bathroom sink but bath water was hot. Slightly dated but very clean.
Stayed 1 night in Aug 2024

2/10 Terrible

Jag

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Hayley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel. The food was amazing. Breakfast is well organised and lots of options, including vegetarian. Kids 12 and under ate free - which saved us so much money. The staff were friendly and spoke to our children to make them feel included. The rooms (we had 317) were lovely - only issue was the shower - still hot and functional - but more water poured out of the back of the shower head than the shower itself. But that was the only negative for the whole weekend. We will definitely be booking again!
Stayed 2 nights in Aug 2024