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Holiday Inn Norwich, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Norwich, an IHG Hotel

Terrace/patio
Bar (on property)
Exterior
Exterior
Billiards

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Pool
  • Bar
  • Breakfast available
  • Housekeeping
  • Gym

Explore the area

Map
10 Laura Blvd, Norwich, CT, 06360
  • Norwich Golf Course
    4 min drive
  • Rendezvous Restaurant
    2 min walk
  • New London Union Station
    15 min drive
  • New London, CT (GON-Groton - New London)
    22 min drive

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Comfort Suites Near Casinos Norwich-Uncasville CT

Pool
Breakfast included
Parking included
Free WiFi
3.9 out of 5, Good, (1003)
The price is CHF 86
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Comfort Suites Near Casinos Norwich-Uncasville CT

About this property

Holiday Inn Norwich, an IHG Hotel

Norwich hotel in Westside Norwich with 2 restaurants and fitness centre
This smoke-free hotel features 2 restaurants, an indoor pool and a fitness centre. Free WiFi in public areas, free self parking and a free casino shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Holiday Inn Norwich, an IHG Hotel offers 135 accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Norwich, an IHG Hotel. During your stay, you'll be close to Mohegan Sun Casino. Features include free WiFi in public areas, free self-parking and a free casino shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Rendezvous Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 7 minutes by car from Mohegan Sun Casino and 7 minutes from Mohegan Sun Arena
  • Free casino shuttle service
Holiday Inn Norwich, an IHG Hotel offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 12000 square feet (1115 square metres) and includes a conference centre. The business-friendly Holiday Inn Norwich, an IHG Hotel also features a vending machine, a garden, and coffee/tea in common area. Free self parking is available.

This 3-star Norwich hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11 AM.
Rendezvous Restaurant – This restaurant specialises in American cuisine and only serves breakfast.
Scorzz Sports Bar – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11 AM for a fee
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Rendezvous Restaurant
  • Scorzz Sports Bar

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (12,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich
Holiday Inn Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel

Holiday Inn Norwich, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 392 out of 1004 reviews" "
Rating 8 - Good. 243 out of 1004 reviews" "
Rating 6 - Okay. 170 out of 1004 reviews" "
Rating 4 - Poor. 103 out of 1004 reviews" "
Rating 2 - Terrible. 96 out of 1004 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Carla

Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Tiffany

Liked: Staff & service
Room smelled musty. Had to get moved to another room because AC wasn’t working. Room was a good size and I thought the beds were comfortable. For the price we paid (over $250) I will travel a little further for a nicer place next time
Stayed 1 night in Sep 2024

4/10 Poor

Lisa

Stayed 2 nights in Sep 2024

8/10 Good

Keira

Liked: Cleanliness, property conditions & facilities
it was fine and easy going
Stayed 1 night in Sep 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfy relaxing 😎
My husband & I have always had great stay all staff were very friendly maids were awsome room was very clean was nice will def be coming back soon & have referred family &friendd 😊
Stayed 1 night in Sep 2024

4/10 Poor

David

Travelled with partner
Not much
Stayed 1 night in Sep 2024

6/10 Okay

Marie-Georges

Travelled with partner
Liked: Staff & service
The staff was great. Only one elevator was working which prolonged the wait. Checking was at 4 pm everyone had to wait in line to check in.
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Paula, Denville

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Did not like that the furniture was worn out and ice machine was only working on the fourth floor. We had to go to fourth floor to get ice. They put us by a room by the elevators
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Stayed 1 night in Aug 2024

8/10 Good

EDITH, Coventry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My non smoking room wreaked of cigarettes however the front desk clerk was willing to change our room but unfortunately we couldn’t then because we wound be late to our 6pm show. Also, we were looking forward to the shuttle drive to the casino as indicated on the site and we were told it wasn’t available on Sunday. So yes that was disappointing .
Stayed 1 night in Sep 2024

10/10 Excellent

Milena

Liked: Amenities
The morning front desk assistant is amazing
Stayed 1 night in Sep 2024

2/10 Terrible

ana

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful stay, the staff was very nice and hotel was clean. My first time staying here and i was so happy they even had shuttle service. Thanks
Stayed 1 night in Aug 2024

8/10 Good

Paulina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Aug 2024

8/10 Good

gary

Travelled with partner
Liked: Cleanliness
Close to the casino
Stayed 1 night in Aug 2024

6/10 Okay

Kelly

Travelled with family
Liked: Staff & service
Convenient location & hotel amenities. Friendly and helpful staff but seemed a bit overpriced (>$200/nt) for the quality of the rooms during the time of my stay. Room cleaniness was fine. I did not find my bed very comfortable.
Stayed 1 night in Aug 2024

6/10 Okay

robert

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
bath was unclean
Stayed 1 night in Aug 2024

8/10 Good

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and shuttle bus
Stayed 1 night in Aug 2024

6/10 Okay

Alfred

Travelled with family
Liked: Cleanliness, property conditions & facilities
On the whole it was a pleasant stay the property is close to the Mohegan Sun venue (10m) where we saw Trevor Noah last Sun. We only regret we miss out on complimentary breakfast because it ended at 9am
Stayed 1 night in Aug 2024

10/10 Excellent

Evan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the night of the show at Mohegan it was great. Checked in, cleaned up, took the shuttle to the casino for dinner and the show. Shuttle ride is about 5 minutes. Felt confident I could have grabbed an Uber if needed as the shuttle stops running at midnight.
Stayed 1 night in Aug 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities
My third time in this property. I like it cause is quiet. This time only the service wasn't complete. No clean towels, and room service on the second day, but overall I liked
Stayed 3 nights in Aug 2024

10/10 Excellent

Ivonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good!
Stayed 3 nights in Aug 2024

10/10 Excellent

Joseph, Lowell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024