Holiday Inn Norwich, an IHG Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Norwich, an IHG Hotel

Terrace/patio
Exterior
Exterior
Bar (on property)
Billiards

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
10 Laura Blvd, Norwich, CT, 06360
  • Norwich Golf Course
    ‪4 min drive‬
  • Norwich Arts Center
    ‪5 min drive‬
  • Mohegan Sun Casino
    ‪7 min drive‬
  • New London, CT (GON-Groton - New London)
    ‪22 min drive‬

Room options

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Norwich, an IHG Hotel

Norwich hotel in Westside Norwich with 2 restaurants and fitness centre
This smoke-free hotel features 2 restaurants, an indoor pool and a fitness centre. Free WiFi in public areas, free self parking and a free casino shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Holiday Inn Norwich, an IHG Hotel offers 135 accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Norwich, an IHG Hotel. During your stay, you'll be close to Mohegan Sun Casino. Features include free WiFi in public areas, free self-parking and a free casino shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Rendezvous Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 7 minutes by car from Mohegan Sun Arena and 7 minutes from Mohegan Sun Casino
  • Free casino shuttle service
Holiday Inn Norwich, an IHG Hotel offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 12000 square feet (1115 square metres) and includes a conference centre. The business-friendly Holiday Inn Norwich, an IHG Hotel also features a vending machine, a garden, and coffee/tea in common area. Free self parking is available.

This 3-star Norwich hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11 AM.
Rendezvous Restaurant – This restaurant specialises in American cuisine and only serves breakfast.
Scorzz Sports Bar – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11 AM for a fee
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Rendezvous Restaurant
  • Scorzz Sports Bar

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (12,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich
Holiday Inn Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel

Holiday Inn Norwich, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 396 out of 1001 reviews" "
Rating 8 - Good. 238 out of 1001 reviews" "
Rating 6 - Okay. 167 out of 1001 reviews" "
Rating 4 - Poor. 107 out of 1001 reviews" "
Rating 2 - Terrible. 93 out of 1001 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great . Room was huge
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Stayed 1 night in Sep 2024

4/10 Poor

Ankit

Disliked: Cleanliness, property conditions & facilities
Bad smell in room.
Stayed 1 night in Oct 2024

4/10 Poor

ELIZABETH

Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good
No so good, room was run down and the bed was horrible.
Stayed 2 nights in Oct 2024

10/10 Excellent

Theresa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flexible with us checking in late, convenient to the casino, great breakfast and a comfy bed!
Stayed 1 night in Oct 2024

10/10 Excellent

Claudette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and good value
Stayed 1 night in Oct 2024

8/10 Good

veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Ramila

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay at any Holiday Inn The standards have changed and very poor service
Stayed 3 nights in Sep 2024

6/10 Okay

Ana

Travelled with partner
The hotel is oh for a holiday inn. The room was clean and well maintained but it smelled like cigarettes likeva lot and was not smoke. The pool was cold. They need to get a water heater immediately. I do recommend the breakfast it was very nice and multiple choices. I founded to be to expensive for been such a basic hotel with a cold water pool. No no
Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Stayed 1 night in Aug 2024

10/10 Excellent

Dimitri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindsey at the front desk made my stay at this hotel exceptional… always asking how I was, my stay going, dinner options, etc… just a genuine hospitable person… a true asset to the hotel!
Stayed 4 nights in Sep 2024

2/10 Terrible

Maribel

Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with family
Swimming pool
Stayed 1 night in Sep 2024

8/10 Good

John

Stayed 1 night in Sep 2024

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed the fitness center didn’t have the two treadmills that were in their pictures advertised. It is unfortunate since the hotel is conveniently located by the casinos
Stayed 2 nights in Sep 2024

8/10 Good

bernard

Travelled with partner
The hotel was good but the house keeper left a dirty wet rag on our bed but other then that it was great
Stayed 5 nights in Sep 2024

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again. Not a fancy hotel but clean .
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice, staff was very friendly and everything was conveniently located nearby.
Stayed 1 night in Sep 2024

4/10 Poor

Kelly

Disliked: Property conditions & facilities
The musty smell hit us in the face when we opened the door, the wallpaper was peeling away from the wall. It looks and smells like water damage that has never been addressed. I definitely would not recommend staying here, it looks okay from the lobby but the room is a holdover from the 70’s. It needs to be gutted and rebuilt.
Stayed 1 night in Sep 2024

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Carla

Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Tiffany

Liked: Staff & service
Room smelled musty. Had to get moved to another room because AC wasn’t working. Room was a good size and I thought the beds were comfortable. For the price we paid (over $250) I will travel a little further for a nicer place next time
Stayed 1 night in Sep 2024

4/10 Poor

Lisa

Stayed 2 nights in Sep 2024

8/10 Good

Keira

Liked: Cleanliness, property conditions & facilities
it was fine and easy going
Stayed 1 night in Sep 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024