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The Spa at Norwich Inn

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Spa at Norwich Inn

Property grounds
Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi
Indoor spa tub
Lobby sitting area
2 restaurants, breakfast served

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Spa
  • Hot tub
  • Breakfast available
  • Bar
  • Room service

Explore the area

Map
607 W Thames St, Norwich, CT, 06360
  • Norwich Golf Course
    10 min walk
  • Kids Quest
    18 min walk
  • Mohegan Sun Casino
    5 min drive
  • New London, CT (GON-Groton - New London)
    23 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Spa at Norwich Inn

Historic hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
The Spa at Norwich Inn offers 49 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa at Norwich Inn has 37 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and thalassotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at The Spa at Norwich Inn. During your stay, you'll be within walking distance of Mohegan Sun Casino. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • For dining with pool views, stop by Kensingtons, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body wraps, thalassotherapy or aromatherapy at The Spa at Norwich Inn
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a sauna and Pilates classes
  • Just a 5-minute drive from Mohegan Sun Casino and a few minutes from Mohegan Sun Arena
The Spa at Norwich Inn offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 6932 square feet (644 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the historic The Spa at Norwich Inn.

This 3.5-star Norwich hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 7:00 AM and 11:00 AM.
Kensingtons – Overlooking the golf course and pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Ascots Pub – This pub serves lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; USD 9 to 16 for adults and USD 9 to 16 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Ascots Pub
  • Kensingtons

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (6,932 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 37 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Built in 1929
  • Georgian architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 6.33 per person, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • Parking
  • Pool access
  • Self-parking
  • Spa access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9 to 16 for adults and USD 9 to 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Inn Norwich
Norwich Inn
Norwich Inn Spa
Norwich Spa
Norwich Spa Inn
Spa Norwich
Spa Norwich Inn
The Spa At Norwich Hotel Norwich
Spa Inn
The Spa at Norwich Inn Hotel
The Spa at Norwich Inn Norwich
The Spa at Norwich Inn Hotel Norwich

The Spa at Norwich Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 525 out of 933 reviews" "
Rating 8 - Good. 267 out of 933 reviews" "
Rating 6 - Okay. 89 out of 933 reviews" "
Rating 4 - Poor. 38 out of 933 reviews" "
Rating 2 - Terrible. 14 out of 933 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again!
Stayed 1 night in Aug 2024

8/10 Good

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short and Sweet
Short stay but the staff was nothing but wonderful. Front desk, spa and restaurant staff were all extremely friendly and helpful. Overall, a great stay! My only thing is the spa can definitely use some updating which I’m sure over time will happen.
Stayed 1 night in Aug 2024

10/10 Excellent

Diane, NEW YOK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Norwich Spa and Inn is. nice little retreat
Stayed 1 night in Sep 2024

8/10 Good

Cortney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed the night here for labor day weekend primarily for the massage. The room and bathroom inside were very clean, toiletries smelled amazing. Front desk staff were very friendly and we were always greeted upon entering and leaving the premise. The spa pool was clean, the showers has some pink mold in the grout and lining the shower curtain, otherwise clean facility. My husband and I have had better massages at other places, but the attendant was very kind. Did not eat at the restaurants so I cannot rate those. I probably wouldn't return only because the massage was just average for us and we traveled about 2.5 hours distance.
Stayed 1 night in Sep 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay! Renovated rooms are comfortable, have everything you need, and staff was attentive. Def will be staying again so that we can enjoy spa services.
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax
Great place and very reasonable pricing for the room and other services. Love this place and will definitely go again
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Regina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A fabulous spa at a beautiful inn. The grounds are beautiful the staff is friendly courteous and helpful. A truly wonderful experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience - spa treatments, food, pool, just a beautiful place.
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the casino and concert venue
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in (Ms. Trainor) is a gem. She explained the property and was friendly and professional. Dining in the restaurants was perfect. The spa is a welcome retreat to unwind mentally, clean, relaxing, etc. Not easy for me to do
Stayed 2 nights in Aug 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stacey, Manchester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay the staff was really nice and accommodating we loved our services and would come back again and recommend it to our family and friends.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel situated close to popular tourist spots. It was an excellent getaway location, with great facilities and atmosphere. We were relaxed our whole stay and are greatly appreciative of the comfort of our room and the kindness of the Staff.
Stayed 2 nights in Aug 2024

8/10 Good

Caroline, Bayside

Travelled with partner
The room and spa are great. Our dining experience at Kensington was poor. Short Ribs were not good and were covered with a gelatinous sauce, the tuna was very overcooked. We weren’t offered a pre dinner drink, we had to order this at same time as she we ordered dinner. Appetizers were mundane at best.
Stayed 1 night in Aug 2024

10/10 Excellent

Ilda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly & the service was great! Would definitely go back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa is great, as is service! The rooms are very well appointed and immaculate. The only downside was the dinner we had at Kensington, which was overpriced and not good. But breakfast there this morning was very good!
Stayed 2 nights in Aug 2024

10/10 Excellent

elle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Aug 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

jami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tamia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful, staff was friendly and helpful
Stayed 1 night in Jul 2024