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Ceylon Tea Trails - Relais and Chateaux

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ceylon Tea Trails - Relais and Chateaux

Land view from property
View from property
Exterior
Aerial view
Luxury Room | Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Housekeeping
  • Laundry

Explore the area

Map
Dunkeld Estate, Norwood, Central Province, 00100
  • Adams Peak
  • Castlereagh Reservoir
    4 min drive
  • Mohini Waterall
    22 min drive

Room options

View all photos for Master Suite

Master Suite | Premium bedding, in-room safe, desk, blackout curtains

Master Suite

  • 62 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Premium bedding, in-room safe, desk, blackout curtains

Luxury Room

  • 30.9 sq m
  • Hill view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Garden Suite

Garden Suite | Premium bedding, in-room safe, desk, blackout curtains

Garden Suite

  • 45 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Owner's Cottage

Owner's Cottage | Premium bedding, in-room safe, desk, blackout curtains

Owner's Cottage

  • Hill view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

The Glenrock

Pool
Spa
Parking included
Free WiFi
4.9 out of 5, Exceptional, (27)
The price is CHF 206
for 1 night
includes taxes & fees
9 Dec - 10 Dec
The Glenrock

About this property

Ceylon Tea Trails - Relais and Chateaux

All-inclusive hotel with 5 outdoor pools and spa services
Along with 5 outdoor pools, this hotel has an outdoor tennis court and spa services. Self parking is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
Ceylon Tea Trails - Relais and Chateaux offers 5 accommodations with iPod docking stations and a safe. Beds feature premium bedding. This Norwood hotel provides complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and an iron/ironing board. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

5 outdoor swimming pools are on site along with an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Ceylon Tea Trails - Relais and Chateaux, you'll be close to Castlereagh Reservoir. Enjoy features like free self-parking, plus 5 outdoor pools and outdoor tennis court.
  • Free WiFi
  • Free self-parking
  • Take a swim in the 5 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, hiking/biking trails and mountain biking
  • 19 mi (30.6 km) from Horton Plains National Park
Ceylon Tea Trails - Relais and Chateaux is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Ceylon Tea Trails - Relais and Chateaux offers its guests 5 outdoor swimming pools and an outdoor tennis court. Spa services, a library, and a terrace are also featured at the luxury Ceylon Tea Trails - Relais and Chateaux. Self parking is free.

Smoking is allowed in designated areas at this 5-star Norwood hotel.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
24-hour room service

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Couples/private dining
  • Private picnics

Family friendly

  • 5 outdoor pools
  • Free cot
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • IPod dock

Food and drink

  • Free bottled water

More

  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Ceylon Tea Trails - Relais and Chateaux

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Ceylon Tea Trails Hotel Hatton
Ceylon Tea Trails Hotel
Ceylon Tea Trails Hatton
Ceylon Tea Trails
Ceylon Tea Trails Sri Lanka/Hatton
Ceylon Tea Trails Resort Ambagamuwa
Ceylon Tea Trails All Inclusive Resort Ambagamuwa
Ceylon Tea Trails All Inclusive Ambagamuwa
Ceylon Tea Trails All Inclusive
Resort Ceylon Tea Trails - All Inclusive Ambagamuwa
Ambagamuwa Ceylon Tea Trails - All Inclusive Resort
Ceylon Tea Trails - All Inclusive Ambagamuwa
Ceylon Tea Trails All Inclusive Resort
Resort Ceylon Tea Trails - All Inclusive
Ceylon Tea Trails
Ceylon Tea Trails Inclusive

Ceylon Tea Trails - Relais and Chateaux Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 15 out of 17 reviews" "
Rating 8 - Good. 2 out of 17 reviews" "
Rating 6 - Okay. 0 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abrar

Stayed 2 nights in Aug 2024

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Clare

Stayed 2 nights in Jul 2024

10/10 Excellent

Branislav, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property, food and service. It is worth traveling long distance just to be at the property.
Stayed 3 nights in Jun 2024

10/10 Excellent

amit

Stayed 3 nights in Apr 2024

10/10 Excellent

Robby, Guthrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Norwood Bungalow. Our room was spacious and comfortable. The bathroom was quite large and full of amenities. The meals were delicious. There were a variety of choices. The staff here were lovely and helpful. They made our stay welcoming. The tea trails around the bungalow offered amazing view of the tea estate. They were easy walks and worthwhile. If you are looking for a relaxing place to stay in Sri Lanka, we recommend staying here.
Stayed 3 nights in Mar 2024

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Morvarid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place slightly but overall amazing , stunning views and Super star staff , special thanks to Janaka ,he made it so homely and special for us . Would love to come back
Stayed 3 nights in Jan 2024

10/10 Excellent

Andrew

Stayed 3 nights in Apr 2023

10/10 Excellent

Sonoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely perfect from the grounds, the room, the staff. We absolutely loved the attention we received and would highly recommend it.
Stayed 2 nights in Feb 2020

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very unique and special stay...
A fantastic place to stay - I could not have asked for more... love it!
Stayed 3 nights in Nov 2019

10/10 Excellent

Boon chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on Earth
Ein wunderbares Stück Himmel auf Erden - inmitten herrlicher Teeplantagen und alter Bäume, den See vor Augen und verwöhnt, Wünsche werden erfüllt noch bevor man sie ausgesprochen hat. Für jeden der eine besondere und unvergesslich schöne Zeit erleben möchte, der Platz um zu verweilen.
Stayed 4 nights in Jan 2022

10/10 Excellent

shenxiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
an enjoyable and memorable experience
The bungalow which we stayed for our holiday is only six rooms. The butler and the staff provide excellent services which many luxury hotels can not do. Staying in this property, your butler has already arranged everything and you do not think about anything about your stay. What you need to do is to tell your butler what you want and he will serve you or give advice to you. Highly recommend to anyone who will visit the same place. The experience is worth your payment.
Stayed 2 nights in Oct 2017

8/10 Good

Dorothy Wong, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very exclusive. nice settings in the mountain
There are 5 bungalows operated by Tea Trails. I stayed in Castlereagh and Summerville. Both bungalows are very nice with very attentive staff. Food is superb. The road to Castlereagh is very bad and bumpy which made the whole experience not a pleasant one. However, the team at Castlereagh are warmer and ready to go extra miles to meet the customers' request. We ended up leaving by helicopter to avoid 6 hours of bumpy drive....