St James Hotel, BW Premier Collection

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for St James Hotel, BW Premier Collection

Reception
Library
Suite, 1 King Bed, Non Smoking (Four Poster Bed) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

Map
Rutland Street, Nottingham, England, NG1 6FL
  • Ye Olde Trip to Jerusalem
    ‪4 min walk‬
  • Nottingham Castle
    ‪4 min walk‬
  • Nottingham Playhouse
    ‪6 min walk‬
  • Nottingham (NQT)
    ‪27 min drive‬

Room options

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.4 out of 10
Very good
(40 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking (Four Poster Bed)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

9.2 out of 10
Wonderful
(11 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

St James Hotel, BW Premier Collection

Nottingham hotel in Nottingham City Centre with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room and dry cleaning are on-site.
St James Hotel, BW Premier Collection offers 87 accommodations with complimentary bottles of water and a hairdryer. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at St James Hotel, BW Premier Collection. During your stay, you're just a quick walk from Mortimer’s Hole. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the local sightseeing
  • Steps from Mortimer’s Hole and 4 minutes on foot from Ye Olde Trip to Jerusalem
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, tour/ticket assistance, and laundry facilities are also featured at St James Hotel, BW Premier Collection. Parking is available for a fee.

This Nottingham hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10 AM.
St James Hotel, BW Premier Collection has a restaurant on site.
Late-night fare is available from 24-hour room service.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10 AM for a fee: GBP 15 to 18 for adults and GBP 5.50 to 5.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15.00 to 18.00 for adults and GBP 5.50 to 5.50 for children
  • Self-parking fee: GBP 14 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Property is also known as

Rutland Square Hotel
Rutland Square Hotel Nottingham
Rutland Square Nottingham
St James Hotel Nottingham
St James Nottingham
St James Hotel
St James Hotel
St James Hotel, BW Premier Collection Hotel
St James Hotel, BW Premier Collection Nottingham
St James Hotel, BW Premier Collection Hotel Nottingham

St James Hotel, BW Premier Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 428 out of 1005 reviews" "
Rating 8 - Good. 381 out of 1005 reviews" "
Rating 6 - Okay. 131 out of 1005 reviews" "
Rating 4 - Poor. 45 out of 1005 reviews" "
Rating 2 - Terrible. 20 out of 1005 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Stayed 2 nights in Oct 2024

10/10 Excellent

CATALINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for a family of 4 ( 2adults + 2 kids
Excellent place. The hotel is just next to Nottingham Palace. The receptionist was very professional and gentle. The room as the perfect space for 2 adult and two small children. I loved all the little touches of kindness, like the soaps, wide selection of teas, cookies and even a relaxing aroma diffuser for the pillow. We had a pleasant night.
Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Good location
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Business traveller
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good value for money. Clean and very comfy bed. 4 minutes walk to Ye Olde Trip to Jerusalem Inn—a must see—and diagonally across the street from Nottingham Castle.
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, good price.
Stayed 2 nights in Oct 2024

6/10 Okay

ANNA

Stayed 2 nights in Sep 2024

10/10 Excellent

kimberley

Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pub/restaurant could use at least another person in there to help with the busy times or even to help anyone that either wants a drink or something to eat.
Stayed 8 nights in Sep 2024

8/10 Good

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St James hotel review
Unfortunately my room was next to the lift and I was kept awake most of the night by the loud noise of the lift going up and down all night.
Stayed 1 night in Oct 2024

6/10 Okay

neil

Business traveller
Good location
Good location but somewhat tired. I pre-booked the hotels underground car parking. If you do this be aware it is around 400m away and do not use if you have a large car! It’s tight, really tight…
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

8/10 Good

HITEN

Stayed 1 night in Sep 2024

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mr Gareth J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Stopover in Nottingham
If is had been Four in a Bed i would have looked to knock money off for: The shower, where the riser was missing an end cap, which meant the chrome had started to corrode. Also, at breakfast it was disappointing to find there were no sausages, and even more annoying to see some on someone else's plate as we left. Obviously they were a bit slow at replenishing the tray. Finally, it was not made clear that the ticket we were given to pay the car parking was only a discount and did not cover the full charge, which led to an embarrassing situation at the exit gate.
Stayed 1 night in Sep 2024

6/10 Okay

Linda

Travelled with family
Liked: Staff & service
Convenient location
Hotel quite tired looking along corridors and room but very convenient city centre location
Stayed 1 night in Sep 2024

8/10 Good

Diane

Business traveller
Liked: Cleanliness, staff & service, amenities
Cozy room, facilities. Could do with some privacy to windows not having any net curtains. Meant having to keep curtains closed and lights on when getting dressed so not to be exposed to people using the car park.
Stayed 1 night in Sep 2024

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient city centre location
Good value city centre location with convenient parking on site.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Amenities
Great location. Good standard. I will be back.
Stayed 1 night in Sep 2024

10/10 Excellent

Neil

Liked: Amenities
Stayed 1 night in Sep 2024