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Turaco Nungwi Resort

4.0 star property

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Outdoor pool, open 8:00 AM to 7 PM, pool umbrellas, pool loungers
Room, 1 Queen Bed, Non Smoking, Balcony (View) | Minibar, desk, laptop workspace, iron/ironing board
Private beach, white sand, sun-loungers, beach umbrellas
Room, 1 Queen Bed, Non Smoking, Pool View (Balcony) | Pool | Outdoor pool, open 8:00 AM to 7 PM, pool umbrellas, pool loungers
4 bars/lounges, poolside bar, beach bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Gym

Explore the area

Map
Nungwi Village, Nungwi
  • Nungwi Beach
    ‪3 min walk‬
  • Mnarani Natural Aquarium
    ‪17 min walk‬
  • Kendwa Beach
    ‪14 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking, Balcony (View)

Minibar, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking, Balcony (View)

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, Non Smoking, Partial Ocean View (Balcony)

Minibar, desk, laptop workspace, iron/ironing board

Room, 2 Single Beds, Non Smoking, Partial Ocean View (Balcony)

  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Non Smoking, Partial Ocean View (Balcony)

Outdoor pool, open 8:00 AM to 7 PM, pool umbrellas, pool loungers

Room, 1 Queen Bed, Non Smoking, Partial Ocean View (Balcony)

  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Garden View (Balcony)

Minibar, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking, Garden View (Balcony)

  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Pool View (Balcony)

Minibar, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking, Pool View (Balcony)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, Non Smoking, Garden View (Balcony)

Minibar, desk, laptop workspace, iron/ironing board

Room, 2 Single Beds, Non Smoking, Garden View (Balcony)

  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

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Premium bedding, in-room safe, individually furnished, desk

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  • On private beach
  • Pool
  • Hot tub
  • Spa
4.5 out of 5, Wonderful, (209)
The price is CHF 163
for 1 room
includes taxes & fees
23 Apr - 24 Apr
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About this property

Turaco Nungwi Resort

On private beach with outdoor pool, near Mnarani Natural Aquarium
At Nungwi Beach Resort by Turaco, spend the day on the private white sand beach where you can enjoy snorkelling. Then return for a meal at one of the hotel's 2 restaurants. Housekeeping is available on request.
Nungwi Beach Resort by Turaco offers 97 accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Nungwi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials.
Our customers tell us that they can't get enough of the helpful staff at Nungwi Beach Resort by Turaco. During your stay, you're just a quick walk from Nungwi Beach. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy international cuisine with a beachfront location at Fisherman Seafood & Grill, one of the property's 2 restaurants and 4 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a private beach, a 24-hour gym and volleyball
  • Just a 3-minute walk from Nungwi Beach and a 3-minute drive from Mnarani Natural Aquarium
Some rates at Nungwi Beach Resort by Turaco are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Nungwi Beach Resort by Turaco such as an outdoor pool, a children's pool and a 24-hour fitness centre.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Self parking is free.

This 4-star Nungwi hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:30 AM.
Fisherman Seafood & Grill – This beachfront restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Ngalawa Restaurant – This restaurant serves breakfast, lunch and dinner. Open daily.
Dolphins Pool Bar – This poolside bar only serves light fare. Open daily.
Sunset Bar – This bar is located on the beach. Open daily.
Zee Bar – This beachfront bar only serves light fare. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Nungwi Beach Resort by Turaco are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included
In-room minibar (non-alcoholic beverages included)

Languages

Arabic, English, Italian, Russian, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: USD 22 per person
  • 2 restaurants
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Dolphins Pool Bar
  • Fisherman Seafood & Grill
  • Ngalawa Restaurant
  • Sunset Bar
  • Zee Bar

Things to do

  • 24-hour gym
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Outdoor pool
  • Playground
  • Scuba diving
  • Snorkelling

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Nungwi Beach Resort by Turaco

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 5.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 22 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 7 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

DoubleTree Resort Zanzibar
DoubleTree Resort Zanzibar Nungwi
Hilton DoubleTree Resort Zanzibar
Hilton Nungwi
Hilton Zanzibar
Hilton Zanzibar Nungwi
Nungwi Hilton
Zanzibar Hilton
Zanzibar Hilton Nungwi
Zanzibar Nungwi
DoubleTree Resort Hilton Zanzibar Nungwi
DoubleTree Resort Hilton Zanzibar
DoubleTree Hilton Zanzibar Nungwi
DoubleTree Hilton Zanzibar
DoubleTree Resort by Hilton Zanzibar Nungwi

Turaco Nungwi Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 280 out of 587 reviews
Rating 8 - Good. 203 out of 587 reviews
Rating 6 - Okay. 61 out of 587 reviews
Rating 4 - Poor. 29 out of 587 reviews
Rating 2 - Terrible. 14 out of 587 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort is beautiful and is a nice quaint size, yet still has everything you need. Great staff who want to make your stay great as well.
Stayed 4 nights in Nov 2024

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were clean. Amenities were good. Beach is accessible from the resort and it's a short walk into town. Wish there were more food choices at the buffet but the food was good.
Stayed 3 nights in Nov 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stay away from All-Inclusive - Go half-board!
We were there for 2 weeks and had a good time. Sadly we upgraded to "all-inclusive" on arrival and wished we hadn't. Drinks are overpriced and there are too many restrictions throughout the day when and where you can eat or drink. Sadly, you even had to pay for coffee if you didn't have it at breakfast. The snacks were limited to mini-burgers or pizza - that was it despite there being 10 different snacks on the menu.. Snacks were only available in the afternoon. We had a deluxe direct sea view room which was nice but the room itself was very tired with not much "deluxing" going on. There were several things not right (toilet not fixed to the floor, shaving mirror hanging off the wall and the one chair had no support and you ended up sitting on the floor).. However, these were all rectified okay. It's just indicative of how tired the place is in parts. It sounds like I'm moaning, but I'm not, there was a lot that was really nice and we would return, but just not have the All-Inclusive package as it currently is. The food in the main dining hall is superb and plentiful - lots of choices and fantastic service. There is a premium restaurant that's sadly not included. We would have dined there but they only offered a 20% discount for A-I guests. We thought we would have had at least one meal there as part of our package.. On a pricing note. A 4-star hotel in Stone Town charged us TS 3,000 for a local beer. The same beer at Nungwi Beach Resort was TS 10,000. Not good really..
Stayed 11 nights in Oct 2024

8/10 Good

Umar

Stayed 7 nights in Oct 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful resort!
We stayed here for 5 days and it was so relaxing! The resort is beautifully done with all the amenities: pool, spa, shops, restaurants, entertainment and private beach area with deck chairs for hotel guests. The food was great - We had breakfast included and ate a few time at their Fisherman's Grill restaurant. We saw they also offer half-board or all inclusive with a variety of food choices, if you prefer this option. The room was lovely and spacious - we booked a seaview room and it was directly on the beach. Had all the amenities, good air conditioning, shower and comfortable bed. The staff are excellent and so friendly. Always available to help and made our stay perfect! Would happily stay here again!
Stayed 5 nights in Oct 2024

8/10 Good

muhammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Alison

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok let’s start with the positive points. 1. The staff are absolutely lovely. 2. The gardens are extremely well looked after 3. The coffee Shop on site is great. 4. The beds are comfortable as they have a great mattress topper on. 5. The bathroom is adequate even if a little dated and tired. Not so positive 2. The hotel and accommodation is dated tired and in need of repair. The thatched roofs are falling down, and completely dilapidated. 3. The rooms are ok and fairly spacious however the room is in need of a renovation/refurbishment. 4. The windows. On the whole site are dirty including the bedroom patio windows. 5. The stairwells and communal areas leading to bedrooms are dirty. 6. Food is good, (we only booked B&B ) the buffet style restaurant is good and good choice something for everyone. 7. We ate both nights at the fisherman’s Restaurant attached to the hotel. 1st night we had lobster and we were originally sat outside but when the food came we were attacked by 1000 flys so we had the retreat inside. The lobster was good even if a little overcooked. 8. 2nd night we ate there it took over an hour for our food to arrive, and we and another couple were the only people in there. 9. The beach - if you’re going for the beach you will be disappointed as it’s full of rubbish and seaweed. Also the jet ski people drive like idiots, it’s an accident waiting to happen. Also full of beach boys so you get hassle hassle hassle. 10. We walked into the village, and
Stayed 2 nights in Sep 2024

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2024

10/10 Excellent

Firoz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most enjoyable stay and Nungwi Beach. Top class resort, friendly and helpful staff. Great choice of food. Limited nightlife/entertainment outside of hotel but that seems to be Zanzibar in general.
Stayed 3 nights in Aug 2024

8/10 Good

NURIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but disappointment beach
Pleasant stay if it weren't for the disappointment of the beach. The hotel is nice and very well maintained. We stayed in an Ocean view room which was magnificent, in front of the beach, with the hammocks right in front of our room. The hotel service is very friendly and they always help you with everything you need. Breakfast is buffet style and complete. Dinner is also buffet style, and should improve the quality and variety. The wifi failed quite a bit at the beginning, but they did everything possible to fix the problem and they managed to fix it. Our biggest disappointment was the beach. The 5 days of our stay it was full of seaweed, nothing to do with the hotel's advertising photos where you see a white sand beach and a turquoise blue sea. Swimming on the hotel's beach is almost impossible. At low tide, the beach is full of seaweed and you have to walk more than 300 meters to swim. In fact, nobody swims. At high tide the water reaches the wall and it is dangerous to swim because of the currents. You can only swim for a couple of hours when the tide allows it, but you have to cross the seaweed zone. We chose Nungwi because I read that the northern part of Zanzibar is not affected as much by the tides, but in this area it is affected and we also had the problem of the seaweed. On Kendwa beach, 15 minutes away by car, there is no seaweed and there is a huge white sand beach.
High tide
High tide
Low tide, beach full of seaweed
Low tide, beach full of seaweed
Stayed 5 nights in Aug 2024

10/10 Excellent

JAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
We have loved our stay at Nungwi Beach by Turaco. Rooms are so comfy. Air conditioning worked very well. We had a slight maintenance issue which was resolved swiftly and very well. The food was to our taste. Always fresh fish and pasta. The grill outside was a highlight at dinner in the evening. Benson, Roger,Stephano, Omar, Emmanuel and others for amazing service in the bars. We never felt thirsty once. Cocktails were amazing, much better than cheap all inclusives in Europe. Shabhan and Kaimu on the grill and pasta/omellete station was so friendly and welcoming. James, Divota, Halima and Marko gave fantastic service to us at meal times. Moses on security was so nice and pleasant. The only drawback I would say is entertainment and activities included with the stay. We were there 7 nights and there was 4 nights with dancing/singing/acrobats/whirling. We took part in aquagym on just one occasion too. We hoped it could have been being offered everyday but that could have been die to some cloudy/showery conditions in the late mornings. In summary, the staff make the place so special so make sure you tip well. We would not hesitate to recommend to others.
Stayed 7 nights in Aug 2024

10/10 Excellent

Sachin, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here. The only thing is the in room phone wasn’t working and water was leaking from the AC as well as bidet.
Stayed 5 nights in Aug 2024

8/10 Good

Brad

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The food was uninspiring. The television in the room very fuzzy and almost useless. We asked for a fix but none was available. Toilet was not screwed into the floor (Room 128) and was dangerous. We asked for a fix - some guy came by to look but did nothing. We had all inclusive but many things were not under that plan. Never had an all inclusive where certain items , latte for instance was not included(Except for breakfast) When we arrive at our room the lock did not work and we had to wait an hour while workmen disassembled the door . That was fine and to the hotels credit they offered to pay for our taxi to the airport ($60) for the inconvenience. The staff was great but the restaurant in Particular needs a lot of work . I’m have owned 30 full service hotels. Marriott(Owns the hotel) knows how to do it better.
Stayed 4 nights in Aug 2024

10/10 Excellent

Cherelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nungwi Beach Resort was beautiful, clean and safe. The staff are friendly and helpful.
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

IBRAHIM

Travelled with group
surrounded bu hustler on the beach
Stayed 2 nights in Jul 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTIC
Fantastic HOTEL. Great room fantastic public areas and more than anything lovely staff. I would highly recommend this hotel.
Stayed 5 nights in Jun 2024

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTIC
Fabulous HOTEL, can’t fault it. But the best thing was the staff absolutely lovely people every single one of them.
Stayed 6 nights in Jun 2024

8/10 Good

Karima

Liked: Cleanliness, staff & service, property conditions & facilities
Great beach
Stayed 2 nights in May 2024

6/10 Okay

Heather

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent spa treatments. The view from the hotel is lovely with gorgeous blue waters. Overall the food and drink are average at best. We had stayed before a few years back and noticed the decline. With the all inclusive package now, sparkling wine is no longer included along with a number of mixed drinks. Certain foods at the buffet ran out and weren’t refilled. The air conditioning was broken in our room (it was 104/40 degrees c). We contacted the front desk and requested a room change, but there were no rooms available. They tried to fix the a/c but it still didn’t work. 2 days later we were given another room, along with complimentary massages as an apology, which was a nice touch. Had a wonderful time with our friends, but have mixed feelings about recommending it again.
Stayed 5 nights in Feb 2024

8/10 Good

Ilan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property is in a great location with very good facilities. Food was above average. New Year's eve on the other hand was amazing. Everything was brilliant. Staff were also fantastic. The only gripe with the surrounding areas were that it is very poor and a huge tourist trap. The other gripe with Zanzibar in general is that you are constantly harassed from the beach by locals dancing, selling trinkets and tours - the saving grace for Turaco is that the beach seating is elevated so it mitigates a lot of the harassment. There are no great tours worth doing. Snorkelling with Dolphins is a night mare for you and the dolphins. Scores of boats following them - it was unpleasant and very far on a boat. Over all I would recommend the property for Zanzibar
Stayed 7 nights in Dec 2023

10/10 Excellent

Oli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything fine
Stayed 7 nights in Jan 2024

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful and very relaxing. The roads right outside leading to the hotel is really bad, don't recommend for pregnant ladies it's really rough. We enjoyed our stay hope to return in the future
Stayed 2 nights in Jan 2024

10/10 Excellent

Deven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience. Great food, amazing beach, pool and all amenities.
Stayed 2 nights in Dec 2023

4/10 Poor

Christian

Liked: Cleanliness, room comfort
Disliked: Staff & service
Sleepless in Nungwi
Completely lack of interest in resolving critical problems. I’m not a person who complains a lot but when the ceiling fan squeaks loudly once per second all the time and I can’t sleep for a week I do complain. Three times actually and staff chooses to do nothing. Not even giving feedback on why it can’t be resolved or trying to solve it with a workaround. A portable desk fan would probably been enough to create an indoor temperature possible to sleep in. Just a “I’m sorry” during checkout. Have never experienced such uninterested service level attention at any 4-5 star property before.
Stayed 6 nights in Dec 2023