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Hilton Garden Inn Astana

4.0 star property

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Photo gallery for Hilton Garden Inn Astana

Front of property – evening/night
Twin Room, 2 Single Beds | Premium bedding, in-room safe, free cots/infant beds, free WiFi
Reception
Bar (on property)
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
Kabanbai Batyr Avenue, 15, Astana, 010000
  • Khan Shatyr
    ‪12 min walk‬
  • Keruen
    ‪16 min walk‬
  • Mega Astana Shopping Centre
    ‪17 min walk‬
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪24 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Premium bedding, in-room safe, free cots/infant beds, free WiFi

Twin Room, 2 Single Beds

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Premium bedding, in-room safe, free cots/infant beds, free WiFi

Room, 1 Queen Bed, Accessible

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, in-room safe, free cots/infant beds, free WiFi

Room, 1 Queen Bed

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, free cots/infant beds, free WiFi

Suite, 1 Bedroom

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, free cots/infant beds, free WiFi

Room, 1 King Bed

  • 26.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Premium bedding, in-room safe, free cots/infant beds, free WiFi

Family Room, Multiple Beds, Connecting Rooms

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Living area | 37-inch LCD TV with premium TV channels, TV, MP3 dock

Deluxe Room, 1 Queen Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property

Best Western Plus Astana

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (164)
The price is CHF 70
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Best Western Plus Astana

About this property

Hilton Garden Inn Astana

Astana hotel in Yesil District with fitness centre and sauna
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a 24-hour business centre and a business centre.
Hilton Garden Inn Astana offers 249 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
During your stay at Hilton Garden Inn Astana, you're just a quick walk from KazMunayGaz. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine while dining at Garden Grille and Bar
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym and a sauna
  • Within a 10-minute walk of KazMunayGaz and Transport & Communications Ministry
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hilton Garden Inn Astana offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Multilingual staff, tour/ticket assistance, and a fireplace in the lobby are also featured at Hilton Garden Inn Astana. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Astana hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Garden Grille and Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KZT 6,000 to 6,500 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille and Bar

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: KZT 10000 per accommodation, per stay
  • Weight limit: 24 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KZT 6000 to 6500 per person
  • Airport shuttle fee: KZT 6000 per vehicle (one-way)
  • Pet fee: KZT 10000 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.

Property is also known as

Astana Hilton
Astana Hilton Garden Inn
Astana Inn
Garden Inn Astana
Hilton Astana
Hilton Garden Astana
Hilton Garden Inn Astana
Hilton Garden Inn Astana Hotel
Hilton Garden Inn Astana Nur-Sultan
Hotel Hilton Garden Inn Astana Nur-Sultan
Nur-Sultan Hilton Garden Inn Astana Hotel
Hotel Hilton Garden Inn Astana
Hilton Astana Nur Sultan
Hilton Garden Inn Astana Hotel Nur-Sultan
Hilton Garden Inn Astana Nur-Sultan
Hotel Hilton Garden Inn Astana Nur-Sultan
Nur-Sultan Hilton Garden Inn Astana Hotel
Hilton Garden Inn Astana Hotel
Hotel Hilton Garden Inn Astana
Hilton Astana Nur Sultan
Hilton Garden Inn Astana Hotel Nur-Sultan
Hilton Garden Inn Astana Hotel
Hilton Garden Inn Astana Nur-Sultan
Hotel Hilton Garden Inn Astana Nur-Sultan
Nur-Sultan Hilton Garden Inn Astana Hotel
Hotel Hilton Garden Inn Astana
Hilton Astana Nur Sultan

Hilton Garden Inn Astana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 88 out of 165 reviews
Rating 8 - Good. 67 out of 165 reviews
Rating 6 - Okay. 7 out of 165 reviews
Rating 4 - Poor. 1 out of 165 reviews
Rating 2 - Terrible. 2 out of 165 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zlata

Stayed 2 nights in Oct 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Lenni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Jun 2024

2/10 Terrible

CANBERK

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
+ good location. + Name - Hilton. - The internet has a low speed and not stable. - They said the hot water will not be avaliable for 3 days and did not react quickly for solution. If you carry the name “Hilton” you should resolve problems. - The room is always cold and heating and clima is not working properly. - inadequate personel for room cleaning. They could clean only once and at a evening time. Long story short - the money you pay and the comfort you get does not match.
Stayed 3 nights in May 2024

8/10 Good

Maria Gabriela

Business traveller
Liked: Amenities
Too hot in the rooms and slow internet
Stayed 5 nights in Feb 2024

10/10 Excellent

Louis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Craig, Ottawa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the heart of Astana. The breakfast was very good and the staff were top notch. Check in was very fast and the room was more than adequate. Would definitely recommend.
Stayed 3 nights in Jun 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Uncomfortable stay.
Unprofessionally managed hotel. Heating system is pumping very hot air into the rooms, very uncomfortable. The hotel is on a noisy street, so opening windows to get fresh air makes slipping at night difficult.
Stayed 1 night in Apr 2023

10/10 Excellent

Dinara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, nice breakfast.
Stayed 1 night in Feb 2023

8/10 Good

Malik, Atyrau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good breakfast, convenient to all of the activities / sights on the boulevard
Stayed 1 night in Oct 2022

8/10 Good

Louis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Great business hotel in a pretty drab city! Clean and comfy. Only two complaints - firstly the wifi was very poor. Secondly, laundry was extortionate- for 1 shirt and some underwear it was going to cost £17!
Stayed 2 nights in Oct 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Functional, ok for business travel
I stayed at this hotel a few years ago and had good experience so decided to stay again. This time I was disappointed with the standard of service and food which was not as good as before. I will probably try somewhere else next time.
Stayed 3 nights in Sep 2022

6/10 Okay

Matus

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Sep 2022

10/10 Excellent

Sangcheol

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though I visited Nursultan 3 years ago, but hotel was wonderful.
Stayed 3 nights in Jul 2022

10/10 Excellent

Craig, Ottawa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Room was clean and spacious. Great location close to main tourist sites, restaurants and shopping malls.
Stayed 3 nights in Dec 2021

8/10 Good

Yuliya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for business trip
Nice service and location, breakfast used to be much better, but all in all great option for reasonable price.
Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2021

8/10 Good

Yuliya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, location and service
Stayed 1 night in Apr 2021

8/10 Good

Shukhrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ratio between price and quality
Stayed 1 night in Feb 2021

8/10 Good

Yoshie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Staff were welcoming and friendly. Good service and facilities in general. There was a big shopping mall about 10 mins walk from the hotel which was convenient. Breakfast was slightly disappointing as I would have liked more hot food.
Stayed 2 nights in Feb 2020

10/10 Excellent

G

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Astana is Cold in Winter
Great hotel. In a great location
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern in a good location. Friendly staff and nice rooms.
Stayed 5 nights in Oct 2019