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Hotel Tengri

3.5 star property

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Photo gallery for Hotel Tengri

Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Reception
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Mailina Street 1A, Astana, 010000
  • Hazret Sultan Mosque
    ‪2 min drive‬
  • The US Embassy and the Consulate in Kazakhstan
    ‪3 min drive‬
  • Palace of Peace and Reconciliation
    ‪4 min drive‬
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite

  • 34 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 60 sq m
  • Sleeps 1
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Triple Room

  • 34 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Single Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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Front of property

The ONE Hotel Astana

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (3)
The price is CHF 114
for 1 room
includes taxes & fees
2 Mar - 3 Mar
The ONE Hotel Astana

About this property

Hotel Tengri

Astana hotel in Almaty District with 2 restaurants and 24-hour front desk
2 restaurants, a bar/lounge and a conference centre are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Tengri offers 128 air-conditioned accommodations with a safe and complimentary slippers. Televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Tengri, you're just a quick walk from Schoolchildren's Palace. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Amenities include a front desk safe, a conference centre and laundry facilities
  • 9 minutes on foot from Schoolchildren's Palace and a 2-minute drive from Hazret Sultan Mosque
  • Airport shuttle service available for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Tengri also features laundry facilities, dry cleaning/laundry services, and a front desk safe.

Smoking is allowed in designated areas at this 3.5-star Astana hotel.

Hotel Tengri has 2 restaurants on site.

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • 2 restaurants
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Late check-in fee: 60-per cent of room rate for check-in between 5:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 5000 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 4000 per vehicle (one way)
  • Late check-in fee: 60 per cent of room rate for check-in between 5:00 PM and 10:00 PM
  • Rollaway bed fee: KZT 5000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.

Property is also known as

Hotel Tengri Astana
Hotel Tengri Nur-Sultan
Tengri Nur-Sultan
Tengri
Hotel Hotel Tengri Nur-Sultan
Nur-Sultan Hotel Tengri Hotel
Hotel Hotel Tengri
Hotel Tengri Nur-Sultan
Tengri Nur-Sultan
Hotel Hotel Tengri Nur-Sultan
Nur-Sultan Hotel Tengri Hotel
Hotel Hotel Tengri
Hotel Tengri Nur-Sultan
Tengri Nur-Sultan
Hotel Hotel Tengri Nur-Sultan
Nur-Sultan Hotel Tengri Hotel
Hotel Hotel Tengri
Tengri
Hotel Tengri Hotel
Hotel Tengri Astana
Hotel Tengri Hotel Astana

Hotel Tengri Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 12 out of 33 reviews
Rating 8 - Good. 15 out of 33 reviews
Rating 6 - Okay. 3 out of 33 reviews
Rating 4 - Poor. 3 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Vladimir

Stayed 1 night in Oct 2024

10/10 Excellent

Amrut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they had better reliability of internet on 4th floor.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jude

Liked: Staff & service, room comfort
Good stay in Astana
Good stay, close to the bus stops. My room has a great view of the Astana skyline. Good value for money and the breakfast was satisfactory.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tuiaara, Irvine

Stayed 3 nights in Jul 2024

8/10 Good

Yuliya

Stayed 7 nights in Jan 2024

10/10 Excellent

ADEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق جميل ورائع
الموقع ممتاز حيث أنه يقع في منتصف المسافة بين إستانة القديمة والحديثة. الخدمة والتعامل والتعاون ممتاز. المرافق جيدة جداً السلبيات بالنسبة لي: ١-شخص واحد فقط يتحدث الإنجليزية ويأتي في الفترة المسائية مما يفوت الاستفادة من سؤاله عن كثير من الخدمات. الإفطار فقير جداً لا يوجد تنوع وخيارات عديدة، لكن هم أخبروا أنه فطور أنتركونتيننتال ( لماذا لا يقدم الافطار الكازاخي)
Stayed 1 night in Jul 2023

4/10 Poor

Sabira

Stayed 4 nights in Jul 2022

8/10 Good

EVGENY

Stayed 5 nights in Jun 2022

8/10 Good

Evgeny

Liked: Cleanliness, staff & service
I needed the particular location, and the price was unbeatable in the area. Breakfast was awesome, and the staff was very helpful. Wi-Fi reception was very poor in the room though, had to do calls in lobby or in a hallway. The room could use some renovation in the bathroom.
Stayed 6 nights in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Meelis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Spacious clean room. Great view over the city as our room was on the 10th floor. Breakfast buffet was good and tasty, WiFi in the room worked fine. Friendly service. Would stay again.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cold fried eggs cold breakfast clinicle white dinning room
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Cold room
They got cold rooms with big windows, for use only on summertime. Our trip was on November, even heater didn’t help. And it was ‘big’ problem to change room on another one.
Stayed 2 nights in Nov 2018

8/10 Good

Gary, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recption
Very helpfull recption staff went out of her way to sort out train tickets . Nice buffet breakfast
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

8/10 Good

Richard, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good a/c and bathroom. Handy to cathedral and mosque but a long way from the CBD. Ok breakfast but not served hot enough. Supermarket across the road.
Stayed 10 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Breakfast is good. Reasonable price. Close to downtown
Stayed 5 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

8/10 Good

Jonas

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Masatsugu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Alexandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale a estadia!
Bom custo benefício em Astana! O prédio é um pouco velho, mas confortável e limpo. O café da manhã é muito bom! É distante dos principais pontos turísticos, mas nada que uma viagem curta de Uber não resolva quando se está cansado! Valeu a pena!
Stayed 2 nights in Oct 2018

8/10 Good

Frédéric, Québec

Liked: Cleanliness, staff & service
Un emplacement peu attractif dans une zone en pleine construction. Un peu éloigné. Mobilier et décoration un peu désuets; des efforts sont en cours. Personnel extrêmement dévoué et prêt à aider. Un prix très compétitif: d'où un bon rapport qualité-prix.
Stayed 3 nights in Oct 2018