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Rixos President Astana

5.0 star property

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Photo gallery for Rixos President Astana

Property amenity
Exterior
Turkish bath/hammam, body treatments, hot stone massages, Thai massages
Indoor pool
2 bars/lounges, pub, lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking available
  • Gym
  • Parking included

Explore the area

Map
D. Kunayev Street 7, Astana, 010000
  • Kazakhstan Ministry of Foreign Affairs
    ‪10 min walk‬
  • Bayterek Tower
    ‪12 min walk‬
  • Keruen
    ‪14 min walk‬
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪24 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite, 1 King Bed

  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Single Beds | Minibar, in-room safe, blackout curtains, soundproofing

Premium Twin Room, 2 Single Beds

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Minibar, in-room safe, blackout curtains, soundproofing

Premium Suite, 1 King Bed

  • 68 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Minibar, in-room safe, blackout curtains, soundproofing

Presidential Suite, 1 King Bed

  • 105 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds | Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Twin Room, 2 Single Beds

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Minibar, in-room safe, blackout curtains, soundproofing

Premium Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Sheraton Astana Hotel

  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.8 out of 5, Exceptional, (54)
The price is CHF 118
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Sheraton Astana Hotel

About this property

Rixos President Astana

Luxury Astana hotel in Yesil District with 2 restaurants
This hotel features 2 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli.
Rixos President Astana offers 183 air-conditioned accommodations with minibars and a safe. LCD televisions come with premium satellite channels.

Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with Turkish bath/hammam. The spa is open daily.
During your stay at Rixos President Astana, you're just a quick walk from Transport & Communications Ministry. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with garden views at Al Farabi, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to Thai massages, body treatments or facials at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 14 minutes by foot from Keruen and a 2-minute drive from Singing Fountain
  • Airport shuttle service available for a fee
Rixos President Astana offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business centre and 8 meeting rooms are available. Event space at this hotel measures 10979 square feet (1020 square metres) and includes conference space. A fitness centre, a terrace, and a children's club are also featured at the luxury Rixos President Astana. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Astana hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Al Farabi – Overlooking the garden, this restaurant specialises in international cuisine and only serves breakfast.
Aksham – On-site restaurant. Open daily.
The Irish Pub – Overlooking the garden, this pub specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours. Open daily.
Lobby Lounge – This lobby lounge specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open 24 hours. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; KZT 15,000 for adults and KZT 7,500 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Aksham
  • Al Farabi
  • Lobby Lounge
  • The Irish Pub

Things to do

  • Billiards/pool table
  • Children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10,979 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Spa open daily
  • Sports massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Sign language-capable staff
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 10000 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: KZT 60000.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KZT 15000 for adults and from KZT 7500 for children
  • Airport shuttle fee: KZT 14000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 10000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Rixos President Astana offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Astana Hotel Rixos
Hotel Rixos President Astana
President Hotel Astana
Rixos Astana President
Rixos Hotel Astana
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Rixos President Astana
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Rixos President Astana Hotel Nur-Sultan
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Rixos President Astana
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Rixos President Astana
Hotel Rixos President Astana Hotel Nur-Sultan
Nur-Sultan Rixos President Astana Hotel Hotel
Hotel Rixos President Astana Hotel

Rixos President Astana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 68 out of 104 reviews
Rating 8 - Good. 21 out of 104 reviews
Rating 6 - Okay. 9 out of 104 reviews
Rating 4 - Poor. 3 out of 104 reviews
Rating 2 - Terrible. 3 out of 104 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

vivek

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
Great experience the presidential suite was really nice
Stayed 3 nights in Oct 2024

10/10 Excellent

Natalie

Liked: Staff & service, amenities, property conditions & facilities
Staff is great. Thank you to Assel (Reception) for being very attentive to my needs. Spa Pool are excellent (steam room just great!) Breakfast is nice. Wi-fi is good qualty. Highly recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
The Reception Staff was great. In particularly, Thank you to Mukhammad! Great room, high quality wi-fi, top swimming pool and sauna. Overall, had a great stay. Highly recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROS: - great location, walking distance to some famous places of interest; - beautiful and big room - delicious breakfasts with lots of options - polite, helpful, and friendly personnel - swimming pool is large and warm - and overall just a very nice hotel CONS: - rug in a room was not very clean, could see some dirty spots on it; - room can be very very cold in winter, so have to keep a heater on all the time which can lead to a dry air; - frequent smells of food coming from the hotel kitchen (problems with kitchen hoods?)
Stayed 6 nights in Dec 2023

10/10 Excellent

Stacey

Stayed 3 nights in Nov 2023

2/10 Terrible

Darya

Stayed 1 night in Oct 2023

10/10 Excellent

Alexey

Stayed 1 night in May 2023

10/10 Excellent

Lana

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel and customer service!
Stayed 1 night in Feb 2022

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Nadezhda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frequently stay here. Excellent price-value ratio.
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with a couple issues
The hotel is nice and the room was very comfortable. The service was good, as was the food. Only issues are the equipment in the gym is need of replacement and maintenance (Technogym makes the worlds worst club level cardio machines). Also most of the world no longer allows smoking indoors, specifically international hotels. I wanted to eat and have a drink in the Irish Pub but the smell and level of smoke in the air was untorlerable for a noj smoker. Its extremly unhealthy and non eco friendly, and its puts off clients. You can eat in the lounge bar instead, however, it has a reduced menu (which makes no sense considering all food comes from the same kitchen).
Stayed 3 nights in Nov 2021

10/10 Excellent

Shukhrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Dmitry

Liked: Cleanliness, property conditions & facilities
Уставший отель из прошлого с евроремонтом, нуждается в обновлении, сервис слабенький
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay n highly recommended
Excellent hotel with top notch resources in good location
Stayed 1 night in Feb 2020

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

catalina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing family relaxing time
The stay was perfect and comfortable.. they helped us with everything we need .the pool was so nice anq quiet and the breakfast was delicious.. looking forwad to come back....
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Very unique and nice hotel . Neighborhood is excellent. Good value for money
Stayed 1 night in Aug 2019

10/10 Excellent

Sachin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a good locatik to visit the sights. It is clean and the service was very good. The pool and spa facilities were very good. The obby restaurant had great food and we could sit next to a pianist. Breakfast had a really good selection of food and the quality was excellent. The only thing that could be improved would be a choice of fresh orange juice. I would definitely stay here again when back in kazakhstan.
Stayed 1 night in Jul 2019

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very bad room and furniture and Aircondition
Worst room and worst Aircondition and not equal for payment
Stayed 8 nights in Jun 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Rixos use to be a superb hotel In Astana-Nur-Sultan. But it is losing grounds. Best spa almost lost Balinese girls ( replaced with cheaper kazakhstanians). Swimming pool is under renovation, will see what will happen! Also it is rip-off - came with early flight at 4 am and was charged one more FULL day with incredible rate. Think twice about staying there.
Stayed 1 night in May 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Songbirds in central Nur-Sultan
One of the most opulent hotels in central Astana/Nur-Sultan, the Rixos is built around a huge hall filled with plants and large cages of songbirds. It's everything you would expect from this kind of hotel, with very polite and helpful staff, a nice breakfast restaurant, and a medium-sized underground spa and swimming pool. The location means its very easy to walk to Nurzhol Boulevard and other central locations. There isn't much that could be done differently here: it's a luxury hotel in a good location, and does exactly what it says on the tin.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel in a good location
extended my checkout stay w/o question, accommodating and very nice place to stay
Stayed 1 night in Jan 2019

10/10 Excellent

Kam Ying

Liked: Cleanliness, property conditions & facilities, room comfort
Great overall. Excellent for business travelers.
Spent 4 nights at the hotel. Big and clean room, nice view, great breakfast and short walking distance to malls. The staff at the front desk were very helpful and speak good English. However, I had booked a dinner reception for 14 people for our important guests. The staff at the restaurant kept mixing up the menu choices despite all the information sent to the sales representative well in advance. Apparently that was because their English was very limited. I had to serve the guests myself in the end. Also, on my last night, a staff entered my room at around 9pm without my permission. Not exactly sure why this was the case. Other than that it was a very nice stay.
Stayed 4 nights in Nov 2018