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Saad Hotel Astana

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Saad Hotel Astana

Premium bedding, minibar, in-room safe, desk
Superior Single Room | Premium bedding, minibar, in-room safe, desk
Exterior
Exterior
Premium bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Breakfast available
  • Spa
  • Parking included

Explore the area

Map
2 Dostyq, Astana, 010016
  • Khan Shatyr
    6 min walk
  • Arnau
    1 min walk
  • Astana Railway Station
    23 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    21 min drive

Room options

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Premium bedding, minibar, in-room safe, desk

Presidential Room

  • 150 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room

Premium bedding, minibar, in-room safe, desk

Royal Room

  • 141 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Extended Suite

Premium bedding, minibar, in-room safe, desk

Extended Suite

  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Executive Room, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, minibar, in-room safe, desk

Executive Twin Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

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About this property

Saad Hotel Astana

Luxury hotel connected to a shopping centre in Yesil District with 2 restaurants
This hotel features 2 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference centre and coffee/tea in a common area. Housekeeping is available on request.
Saad Hotel Astana offers 241 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Health club. Services include Thai massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Saad Hotel Astana. During your stay, you'll be connected to a shopping centre and just a quick walk from Khan Shatyr. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials, body scrubs or body wraps at Health club
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Khan Shatyr and KazMunayGaz
  • Cats and dogs welcome for a fee
Saad Hotel Astana offers its guests a full-service spa and an indoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 646 square feet (60 square metres) and includes a conference centre. Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury Saad Hotel Astana. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Astana hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
The View – This restaurant only serves dinner. Guests can enjoy drinks at the bar.

Languages

American (Sign language), English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 11,500 to 11,500 for adults and USD 5,750 to 5,750 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • The View

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference centre (646 square foot of space)
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 70 per accommodation (varies based on length of stay), plus a deposit of USD 120 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 17.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 11500 to 11500 for adults and USD 5750 to 5750 for children
  • Pet deposit: USD 120 per stay
  • Pet fee: USD 70 per accommodation (varies based on length of stay)
  • Rollaway bed fee: USD 17.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.
Property Registration Number 89268474

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Saad Hotel
Saad Hotel Astana Hotel
Saad Hotel Astana Astana
Saad Hotel Astana Hotel Astana

Saad Hotel Astana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 31 reviews" "
Rating 8 - Good. 7 out of 31 reviews" "
Rating 6 - Okay. 4 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 2 out of 31 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tania

Stayed 2 nights in Aug 2024

6/10 Okay

Irina

Персонал надо обучать
Stayed 13 nights in Jul 2024

10/10 Excellent

Darya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay! The location is very convenient. The room was very spacious and clean.
Stayed 1 night in Jul 2024

8/10 Good

Anna

Business traveller
Liked: Cleanliness
Excellent receptionists. Breakfast restaurant crew could not keep up with the clientele. Great views, good location.
Stayed 1 night in May 2024

8/10 Good

DR JA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. good leisure facilities. good staff and comfortable. definitely a good one!!!
Stayed 3 nights in May 2024

10/10 Excellent

AHMET

Liked: Cleanliness, staff & service, property conditions & facilities
The room service and reception was very good. But the best is the hosting and service at the roof restaurant. Thanks the host lady especially for her kindness.
Stayed 6 nights in Mar 2024

8/10 Good

Julian

Stayed 4 nights in Feb 2024

10/10 Excellent

Dmitry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Former Marriott, good quality city hotel. Spacious quiet rooms, all necessary services. Great value for money.
Stayed 3 nights in Sep 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Friendly staff. Good location.
Stayed 2 nights in Sep 2023

2/10 Terrible

MUN KEONG

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is old and slightly run down, service is non existent, stayed for more than a week, had my room made up only 3 times. All requests to the front desk is useless as they will so call record down, but do nothing. Have to sit at lobby to force them to do something before getting your basic stuff done. Worse than alot of 3 star hotels and motels I have been to in worse countries... breakfast is basic. How can they charge such prices for such non existence of service? Will not be back ever again.
Stayed 10 nights in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another football trip!
Friendly efficient staff, even for a3.30 in the morning arrival! Excellent, comfortable, large room. Great breakfast and the View restaurant on the 27th floor served superb and great value food. Good fitness room and great, although I heated, pool and jacuzzi. Well located for walking to a lot of the sights in the city and close to other restaurants. Would highly recommend.
Stayed 4 nights in Sep 2023

10/10 Excellent

Andrej

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Kychev

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Annett

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The reception staff and house keeping are great. Helpful and pleasant. The catering staff are lovely and very accomodating. I have multiple allergies and every day they walk me through the buffet showing me what is safe for me to eat. Although I am in a non smoking room, I can smell smoke all through the day. It is disappointing that there were complications with my room booking. I needed a room for 2 adults with two beds, but Although I arranged this via chat with Expedia, this was not communicated to the hotel and so sadly the hotel wanted to charge $100 to have a bed added to the room.
Stayed 1 night in Aug 2023

10/10 Excellent

LENA

Stayed 1 night in Jul 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodations and super friendly staff! We enjoyed the on-site pool and included breakfast was a hit!
Stayed 2 nights in Jul 2023

6/10 Okay

Churchill, Edmonton

Travelled with family
Disliked: Cleanliness, staff & service
Good location, used to be Marriott but now changed to SAAD. I only needed a room to sleep for 6 hours but had to pay full rate for an extended suite which was quite expensive; also found used socks in bathroom
Stayed 1 night in May 2023

10/10 Excellent

Ruslan

Stayed 1 night in Apr 2023

10/10 Excellent

hans christian

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
All
Stayed 5 nights in Mar 2023

10/10 Excellent

LIJUN

Stayed 2 nights in Jul 2024

10/10 Excellent

KAIST

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
such a great
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good breakfast, poor internet
I was there on business, and I got exactly what I wanted for a short stay: a quiet room with a workplace. However, the internet connection was very unstable, I was not able to speak (not to mention video). Eventually, I had to use mobile internet. There is a mini-gym, which I used a few times. I did not have time to try the sauna and the small swimming pool, they looked good. Particularly I liked the breakfast, good selection of local and international food.
Stayed 7 nights in May 2024

6/10 Okay

Massimo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Reginaldo

Stayed 1 night in Dec 2023

10/10 Excellent

Jurij

Stayed 1 night in Aug 2023