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Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Club Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 Bedroom (Club Lounge access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at The Ritz-Carlton, Astana, you're just a quick walk from Parliament of Kazakhstan. Free WiFi in public areas, free self-parking and 2 restaurants are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with deep-tissue massages, manicures and pedicures or body wraps at Ritz Carlton Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Parliament of Kazakhstan and Singing Fountain
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

About the The Ritz-Carlton, Astana

Location 16 Dostyk Street, Nur-Sultan, 010016

Property Features

The Ritz-Carlton, Astana offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 15070 square feet (1400 square metres) and includes a conference centre. A sauna, spa services, and a terrace are also featured at the luxury The Ritz-Carlton, Astana. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 5-star Astana hotel is smoke free.

  • 157 guestrooms or units
  • 26 levels
  • 2 dining venues
  • Conference rooms
  • 15070 sq ft of conference space
  • 1400 sq. m of conference space
  • Built in 2017
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Astana Railway Station (9.7 km / 6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Ritz-Carlton, Astana offers 157 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. LED televisions come with pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LED television
  • Netflix
  • Films for purchase
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.

The Ritz-Carlton, Astana has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Spa Services

Ritz Carlton Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 0
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 20000.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: KZT 50000 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Debit cards not accepted
  • UnionPay
  • Staffed front desk
  • Comprehensive food waste policy
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Comprehensive recycling policy
  • Service animals not allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately KZT 22000 for adults and from KZT 11000 for children
  • Airport shuttle fee: KZT 30000 per vehicle (one-way)
  • Pet fee: KZT 50000 per accommodation (varies based on length of stay)
  • Rollaway bed fee: KZT 20000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ritz-Carlton Astana Hotel
  • Ritz-Carlton Astana
  • Ritz Carlton Astana Nur Sultan
  • Ritz-Carlton Astana Hotel Nur-Sultan
  • Ritz-Carlton Astana Nur-Sultan
  • Hotel The Ritz-Carlton, Astana Nur-Sultan
  • Nur-Sultan The Ritz-Carlton, Astana Hotel
  • The Ritz-Carlton, Astana Nur-Sultan
  • Ritz-Carlton Astana Hotel
  • Ritz-Carlton Astana
  • Hotel The Ritz-Carlton, Astana
  • The Ritz Carlton Astana
  • Ritz Carlton Astana Nur Sultan
  • Ritz-Carlton Astana Hotel Nur-Sultan
  • Ritz-Carlton Astana Nur-Sultan
  • Hotel The Ritz-Carlton, Astana Nur-Sultan
  • Nur-Sultan The Ritz-Carlton, Astana Hotel
  • The Ritz-Carlton, Astana Nur-Sultan
  • Ritz-Carlton Astana Hotel
  • Ritz-Carlton Astana
  • Hotel The Ritz-Carlton, Astana
  • The Ritz Carlton Astana
  • Ritz Carlton Astana Nur Sultan
  • Ritz-Carlton Astana Hotel Nur-Sultan
  • Ritz-Carlton Astana Nur-Sultan
  • Hotel The Ritz-Carlton, Astana Nur-Sultan
  • Nur-Sultan The Ritz-Carlton, Astana Hotel
  • The Ritz-Carlton, Astana Nur-Sultan
  • Ritz-Carlton Astana Hotel
  • Ritz-Carlton Astana
  • Hotel The Ritz-Carlton, Astana
  • The Ritz Carlton Astana

You should know

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.