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Novotel Bali Benoa

4.5 star property

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Photo gallery for Novotel Bali Benoa

3 outdoor pools, open 7:00 AM to 6:00 PM, free pool cabanas
Boating
3 restaurants, breakfast, lunch, dinner served; international cuisine
Beach Cabana, Beach Wing, Garden View | Down duvets, in-room safe, desk, blackout curtains
Beach Cabana, Beach Wing, Garden View | Down duvets, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • On private beach
  • Pool
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
#70 Jalan Pratama, Tanjung Benoa, Nusa Dua, Bali, 80361
  • Tanjung Benoa Beach
    ‪1 min walk‬
  • Moon Cot Sari Turtle Farm
    ‪19 min walk‬
  • Samuh Beach
    ‪10 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪25 min drive‬

Room options

View all photos for Beach Cabana, Beach Wing, Garden View

Beach Cabana, Beach Wing, Garden View | Down duvets, in-room safe, desk, blackout curtains

Beach Cabana, Beach Wing, Garden View

  • 49 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Terrace (Tropical,1 King Bed, Beach Wing)

Room, 1 King Bed, Terrace (Tropical,1 King Bed, Beach Wing) | Down duvets, in-room safe, desk, blackout curtains

Room, 1 King Bed, Terrace (Tropical,1 King Bed, Beach Wing)

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Garden Wing)

Down duvets, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed (Garden Wing)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Terrace (Tropical Terrace Beach Wing)

Room, 2 Single Beds, Terrace (Tropical Terrace Beach Wing) | Down duvets, in-room safe, desk, blackout curtains

Room, 2 Single Beds, Terrace (Tropical Terrace Beach Wing)

  • 44 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Family Room, Multiple Beds (Garden Wing)

Down duvets, in-room safe, desk, blackout curtains

Family Room, Multiple Beds (Garden Wing)

  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access (Garden Wing)

Deluxe Room, 1 King Bed, Pool Access (Garden Wing) | Down duvets, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Pool Access (Garden Wing)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Garden Wing)

Down duvets, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds (Garden Wing)

  • 42 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Deluxe Room, 2 Single Beds, Pool View (Located in the Garden Wing)

Down duvets, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Pool View (Located in the Garden Wing)

  • 42 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Pool View (Located In The Garden Wing)

Down duvets, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Pool View (Located In The Garden Wing)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Private Pool (Private Pool Beach Wing)

Villa, 1 Bedroom, Private Pool (Private Pool Beach Wing) | Down duvets, in-room safe, desk, blackout curtains

Villa, 1 Bedroom, Private Pool (Private Pool Beach Wing)

  • 210 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Cabana, Beach Wing, Ocean View

Beach Cabana, Beach Wing, Ocean View | Down duvets, in-room safe, desk, blackout curtains

Beach Cabana, Beach Wing, Ocean View

  • 49 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior entrance

Ayodya Resort Bali

  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.4 out of 5, Excellent, (1003)
The price is CHF 109
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Ayodya Resort Bali

About this property

Novotel Bali Benoa

On private beach with 3 outdoor pools, near Tanjung Benoa Beach
Catch some rays on Novotel Bali Benoa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Housekeeping is available on request.
Novotel Bali Benoa offers 187 accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. Beds feature down duvets. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

In Balance Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Novotel Bali Benoa. During your stay, you're just a quick walk from Tanjung Benoa Beach. Features include free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with ocean views at Uluwatu Restaurant, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with body wraps, body treatments or facials at In Balance Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a gym and bicycles to rent
  • Steps from Tanjung Benoa Beach and a 5-minute drive from Bali Collection Shopping Centre
  • Airport shuttle service available for a fee
Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Novotel Bali Benoa, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Art Deco hotel also offers a complimentary children's club, a children's pool and a fitness centre. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Nusa Dua hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Uluwatu Restaurant – Overlooking the ocean and pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Cocos Beach Restaurant – This beachfront restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Crocokiss Restaurant – This poolside restaurant specialises in international cuisine and only serves lunch. Guests can enjoy drinks at the bar. Open daily.
Nanas Bar – On-site bar. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 18 per person
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cocos Beach Restaurant
  • Crocokiss Restaurant
  • Nanas Bar
  • Uluwatu Restaurant

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Rowing/canoeing
  • Shopping
  • Table tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible airport shuttle
  • No lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Bali Benoa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 28.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18 per person
  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 28.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel Bali Benoa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bali Novotel Benoa
Benoa Bali Novotel
Benoa Novotel
Novotel Bali
Novotel Bali Benoa
Novotel Bali Benoa Hotel
Novotel Bali Benoa Hotel Nusa Dua
Novotel Bali Benoa Nusa Dua
Novotel Benoa
Novotel Benoa Bali
Novotel Bali Benoa Hotel
Novotel Bali Benoa Nusa Dua
Novotel Bali Benoa Hotel Nusa Dua

Novotel Bali Benoa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 352 out of 787 reviews
Rating 8 - Good. 309 out of 787 reviews
Rating 6 - Okay. 90 out of 787 reviews
Rating 4 - Poor. 24 out of 787 reviews
Rating 2 - Terrible. 12 out of 787 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nidhi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice property and excellent staff, but hotel is in renovation so check before booking if everything is functional specifically swimming pool and restaurants
Stayed 2 nights in Nov 2024

10/10 Excellent

Argho

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is just awesome.Great ambience and place to go with the family.Food is very good and overall cleanliness and hospitality of the staff is just so good and praiseworthy.A great place so come,relax and have a lovely vacation for all.
Stayed 5 nights in Nov 2024

10/10 Excellent

PROSENJIT

Liked: Cleanliness, staff & service, property conditions & facilities
Manager Devi is excellent and helpful. We will definitely comeback again.
Stayed 5 nights in Nov 2024

8/10 Good

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and pool near the beach was fantastic 👍😊
Stayed 5 nights in Oct 2024

6/10 Okay

Olivia

Liked: Staff & service
Stayed 10 nights in Oct 2024

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay; staff always happy to see you
Stayed 3 nights in Oct 2024

6/10 Okay

Tracy

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property needs updating. We found the reception staff very rude compared to all the other staff. The location is beautiful but more choices of restaurants is required within the complex especially if you are all inclusive, the menu is small! I won’t be going back!!
Stayed 6 nights in Oct 2024

6/10 Okay

Matthew

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location on the beach and clean rooms. Staff were friendly however we were continually harassed about our expenses during our stay. When we arrived we provided a credit card hold so that we could utilize the restaurants, room service and bar facilities. However throughout the stay we we received two letters in our room asking us to increase our credit hold, despite trying to increase our hold the day prior and being told $200 hold was more than enough. On one particular evening we received two phone calls after 8pm when our kids were trying to sleep asking us to come immediately and increase the hold. I went down to reception and paid off the entire account and we didn't use the restaurant or bars for the remainder of the stay. Not really sure why it operated like this but it put a dampener on our holiday.
Stayed 7 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the relaxed atmosphere of the resort
Stayed 6 nights in Oct 2024

8/10 Good

Fazia Mozmeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Bleddyn

Stayed 1 night in Sep 2024

8/10 Good

Bharti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Siew Cheng

Travelled with family
Need more options on choices of dining
Stayed 3 nights in Sep 2024

10/10 Excellent

FERNANDO

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Novotel Bali Benoa is an absolutely gem, we liked their facilities, breakfast selection, cleanness of the site and staff positive attitude from the guide who assist to cross the street to the front office desk. The hotel is located in a seclude area of Nusa Dua perfect for families with children who seek quietness but also next to the action of water sports. Due to the distance to the main facilities in the area private transport is normally needed, the good shops and restaurants are located few kms away. We had a great time at Novotel Benoa however I'd like to share an unusual case which called my attention. My kid wanted a cup of ice cream, we approached the shop only to realize that one scoop of it costed AUD $18, I thought at first that I was wrong with the conversion rate only to confirm that indeed that was the price, in my opinion that need to be reviewed. We also decided to visit the near by massage place due to the high costs of the therapy in the local facilities
Stayed 3 nights in Sep 2024

8/10 Good

Warrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not sure if I would recommend for young families
Novotel in Benoa was nice enough, but we enjoyed our stay at a smaller hotel in Kuta better. We found Novotel too expensive (which is a product of it being in Nusa Dua). We stayed there with our young children, but we found most of the other clientele were older folks, so we were worried about our children being too loud all the time. We also got a random knock on our door at 930pm one night from house keeping asking us if we wanted our bed made up (which was frustrating, because it woke our kids). I assume they accidentally came to the wrong room. Finally, while the room we stayed in was advertised as 2 single beds, the photos are a little misleading and they looked like 2 double beds (it was 2 single beds). Otherwise, the staff were very friendly and the hotel was clean!
Stayed 3 nights in Aug 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great staff,clean,great pools. Lacked a bit of life in the evenings.
Stayed 15 nights in Jul 2024

4/10 Poor

Robynne J

Stayed 6 nights in Jul 2024

6/10 Okay

Christine

Liked: Cleanliness, staff & service
The property is in need of a serious upgrade, bathroom and toilet were clean but badly stained/scratched. Blinds were frayed and dirty. The blind on the door fell off its roller and had to be fixed. On three separate occasions the lighting in tha hall and on the stairs outside my room which was a serious issue in terms of negotiating the stair case. I was disappointed as I expected more from the photos which I saw on the website. The staff however were all lovely.
Stayed 10 nights in Jun 2024

8/10 Good

Raman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning ocean view, overpriced food, poor entertainment.
Stayed 9 nights in Jun 2024

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near all water sports activities.
Stayed 1 night in Jun 2024

10/10 Excellent

Gilberto

Stayed 4 nights in May 2024

8/10 Good

PRASHANT

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property located at walking distance from shops and market
Stayed 3 nights in May 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Extreme small room for families
The room was for 2 persons and we booked for 4. My daughter slept in a coach that was very uncomfortable. We are supposed to sleep with my son ( 11 years old ) in our bed. We requested an extra bed and they want to charge us for that. UNBELIEVABLE!!! We went to the front desk to complain. They also leave 2 cups 2 glasses. Everything as we were only 2 persons. We travel a lot all over the world. Never happens this to us. We will never choose Novotel again.
Stayed 5 nights in Apr 2024

8/10 Good

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Campbell

Stayed 2 nights in Apr 2024