The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Couples treatment room(s), sauna, steam room, body treatments
Aerial view
2 bars/lounges, poolside bar, beach bar
Villa, 2 Bedrooms | Premium bedding, minibar, in-room safe, individually decorated
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Gym
    Gym
  • Parking included
    Parking included

Explore the area

Map
Kawasan Pariwisata Lot N2, Nusa Dua, Bali, 80363
  • BIMC Hospital Nusa Dua
    4 min walk
  • Bali Collection Shopping Centre
    6 min walk
  • Bali International Convention Center
    7 min walk
  • Denpasar (DPS-Ngurah Rai Intl.)
    21 min drive

Room options

Presidential Suite, 2 Bedrooms, Smoking, Lagoon View

  • 390 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Ocean View

  • 158 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Lagoon View

  • 36 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Garden View

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 2 Bedrooms

  • 850 sq m
  • Sleeps 6
  • 1 King Bed

Villa, 1 Bedroom, Private Pool, Garden View

  • 530 sq m
  • Sleeps 3
  • 1 King Bed

Villa, 1 Bedroom, Private Pool, Garden View

  • 360 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Lagoon View

  • 60 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Resort View

  • 60 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Studio, 2 Double Beds, Lagoon View

  • 48 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

Studio, 1 King Bed, Lagoon View

  • 48 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Lagoon View

  • 36 sq m
  • Lagoon view
  • Sleeps 2
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, Lagoon View

  • 36 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Studio, 2 Double Beds, Resort View

  • 48 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

Studio, 1 King Bed, Resort View

  • 48 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Lagoon View

  • 36 sq m
  • Lagoon view
  • Sleeps 2
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Garden View

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

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About this property

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Ocean-view hotel with a poolside bar, near Nusa Dua Beach
Catch some rays at the beach or spend the day relaxing at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Housekeeping is available on request.
The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers 287 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali. During your stay, you're just a quick walk from Bukit Peninsula. Free WiFi in public areas, free valet parking and a free area shuttle are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with garden views at Banyubiru Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 7 outdoor pools
  • Treat yourself to deep-tissue massages, body treatments or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 4-minute drive from Nusa Dua Beach and 7 minutes from Tanjung Benoa Beach
  • Free shopping centre and local-area shuttle service
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, a 24-hour fitness centre and a steam room. Free self parking and valet parking are available.

This Nusa Dua hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Banyubiru Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Reservations are required.
Arwana Restaurant – This beachfront restaurant specialises in seafood and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Cornerstone Deli – Overlooking the pool and garden, this delicatessen specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Kulkul Beach House – This beachfront bar specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.
De Bale Lounge & Bar – Overlooking the pool and garden, this lobby lounge specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 1.6 km
  • Area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: IDR 332,000 per person
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Arwana Restaurant
  • Banyubiru Restaurant
  • Cornerstone Deli
  • De Bale Lounge & Bar
  • Kulkul Beach House

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free cot
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7,772 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a state park
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 999000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 332000 per person
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 999000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Laguna Luxury Collection Bali
Laguna Luxury Collection Resort Bali
Laguna Luxury Collection Resort Nusa Dua Bali
The Laguna a Luxury Collection Resort Spa Nusa Dua Bali

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 725 out of 1024 reviews" "
Rating 8 - Good. 238 out of 1024 reviews" "
Rating 6 - Okay. 38 out of 1024 reviews" "
Rating 4 - Poor. 17 out of 1024 reviews" "
Rating 2 - Terrible. 6 out of 1024 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rajul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, fantastic location, courteous staff . Most luxurious hotel in Nusa Dua!
Stayed 3 nights in Aug 2024

10/10 Excellent

Ariat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything
Stayed 7 nights in Aug 2024

10/10 Excellent

Beatriz, Mitcham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful and relaxing!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Kathryn Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort and staff were so helpful
Stayed 6 nights in Aug 2024

6/10 Okay

Verified traveller

The position was good Nothing extraordinary for the rate..was my birthday neither a cake in my room, we receive a present in every hotel in every part of the world.. what a pity!!
Stayed 4 nights in Aug 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort in Nusa Dua
A true resort property. Food options were great. Spa and front desk staff were amazing. Beach area was quiet and family oriented. The room and the balcony views were great. Bed was comfortable and room service was excellent.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nigel, Dunsborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Mahin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb! luxury resort in an exclusive enclave. If you want a high end stay on a beutiful bay, this is the place to be.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Claire Louise

Travelled with partner
Liked: Amenities
Was the best place to stay for our honeymoon. There was nothing that the staff wouldn’t do.
Stayed 7 nights in Jul 2024

10/10 Excellent

Darren, Venice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Jun 2024

2/10 Terrible

t

Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Trudy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I had a wonderful stay at Laguna, our room which had the Access to the pool was beautiful and clean. The staff were very friendly and nothing was a problem for them. The breakfast staff remembered us each day and made special smoothies just for us, would definitely go back
Stayed 7 nights in May 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amiable and welcoming. I highly recommend this resort. My room was spacious and clean and overlooked the saltwater lagoon. I greatly appreciate the staff decorating my room for my birthday—it makes me feel very special. I also appreciate the early check-in and late check-out at no additional cost. Thanks, Laguna, for the hospitality.
Stayed 9 nights in May 2024

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing . Everything was wonderful from The staff to The food and The beach
Stayed 8 nights in May 2024

10/10 Excellent

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool area, nicely renovated. Just no real affordable dining option. We are at neighbouring hotels most nights
Stayed 6 nights in May 2024

10/10 Excellent

Suchitra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday with friends
Comfortable hotel, beautiful grounds, lovely service
Stayed 2 nights in May 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in 3 hotels in Bali. This was our first stop and we had a great stay. It really is a place to kick back and enjoy the sun. There are plenty of loungers around both the pools and the beach - something we struggled with at other hotels. The food and breakfast was great. It was our honey moon and the room was made up with the swans and a treat. All the staff were friendly and helpful. You can walk down the beach for many kilometres and visit other hotels and have dinner somewhere else. The golf course is just outside The Laguna and I’d recommend playing a round of you are into that. It’s a great location if you want to relax but also well situated for touring the south of the island. Uluwatu is a great place to visit.
Stayed 4 nights in May 2024

10/10 Excellent

Michael Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, will stay again
Stayed 5 nights in May 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, wonderful service, nice beach. A short walk to Bali Collection.
Stayed 2 nights in May 2024

10/10 Excellent

Dorene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property along the beach. We arrived and the room was nicely cooled.
Stayed 1 night in May 2024

10/10 Excellent

Owen Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and resort, with amazing friendly staff and awesome food. The only thing that was missing was entertainment, only one weekly show that went for 20 minutes. Evenings were quiet there, so depends what you like.
Stayed 8 nights in Apr 2024

10/10 Excellent

Claire

Stayed 6 nights in Apr 2024