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The Ritz-Carlton, Bali

5.0 star property

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Photo gallery for The Ritz-Carlton, Bali

Daily buffet breakfast (IDR 502150 per person)
Interior entrance
On the beach, white sand, free beach cabanas, sun-loungers
The Cliff Villa, 1 Bedroom, Ocean View | Frette Italian sheets, premium bedding, minibar, in-room safe
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking included

Explore the area

Map
Jalan Raya Nusa Dua Lot #3, Sawangan, Nusa Dua, Bali, 80363
  • Bali Collection Shopping Centre
    ‪6 min drive‬
  • Geger Beach
    ‪8 min drive‬
  • Nusa Dua Beach
    ‪13 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪29 min drive‬

Room options

View all photos for The Ritz-Carlton Suite, 1 Bedroom, Lagoon Access

Frette Italian sheets, premium bedding, minibar, in-room safe

The Ritz-Carlton Suite, 1 Bedroom, Lagoon Access

  • Resort view
  • 145 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for The Pavilion, Signature Suite, 1 Bedroom

The Pavilion, Signature Suite, 1 Bedroom | Frette Italian sheets, premium bedding, minibar, in-room safe

The Pavilion, Signature Suite, 1 Bedroom

  • 119 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for The Ritz-Carlton Suite, 1 Bedroom

The Ritz-Carlton Suite, 1 Bedroom | Frette Italian sheets, premium bedding, minibar, in-room safe

The Ritz-Carlton Suite, 1 Bedroom

  • Resort view
  • 145 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for The Sawangan Junior Suite, 1 Bedroom

The Sawangan Junior Suite, 1 Bedroom | Frette Italian sheets, premium bedding, minibar, in-room safe

The Sawangan Junior Suite, 1 Bedroom

  • Resort view
  • 99 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for The Sawangan Junior Suite, 1 Bedroom, Lagoon Access

The Sawangan Junior Suite, 1 Bedroom, Lagoon Access | Water view

The Sawangan Junior Suite, 1 Bedroom, Lagoon Access

  • Resort view
  • 99 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for The Ritz-Carlton Suite, 2 Bedrooms, Lagoon Access

The Ritz-Carlton Suite, 2 Bedrooms, Lagoon Access | Living room | Flat-screen TV, DVD player, toys

The Ritz-Carlton Suite, 2 Bedrooms, Lagoon Access

  • 227 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for The Cliff Villa, 1 Bedroom, Ocean View

The Cliff Villa, 1 Bedroom, Ocean View | Frette Italian sheets, premium bedding, minibar, in-room safe

The Cliff Villa, 1 Bedroom, Ocean View

  • Ocean view
  • 281 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Garden Villa, 1 Bedroom, Garden View

The Garden Villa, 1 Bedroom, Garden View | Garden view

The Garden Villa, 1 Bedroom, Garden View

  • Resort view
  • 360 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Oceanfront Villa, 3 Bedrooms, Private Pool

The Oceanfront Villa, 3 Bedrooms, Private Pool | Frette Italian sheets, premium bedding, minibar, in-room safe

The Oceanfront Villa, 3 Bedrooms, Private Pool

  • Ocean view
  • 677 sq m
  • Sleeps 9
  • 3 Double Beds

View all photos for The Cliff Villa, 3 Bedrooms, Ocean View, Private Pool

The Cliff Villa, 3 Bedrooms, Ocean View, Private Pool | Pool | Outdoor pool, pool umbrellas, pool loungers

The Cliff Villa, 3 Bedrooms, Ocean View, Private Pool

  • Ocean view
  • 631 sq m
  • Sleeps 9
  • 3 Double Beds

View all photos for The Sky Villa, 1 Bedroom, Ocean View

The Sky Villa, 1 Bedroom, Ocean View | Pool | Outdoor pool, pool umbrellas, pool loungers

The Sky Villa, 1 Bedroom, Ocean View

  • Ocean view
  • 159 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Cliff Villa, 1 Bedroom

The Cliff Villa, 1 Bedroom | View from room

The Cliff Villa, 1 Bedroom

  • Partial ocean view
  • 281 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Sky Villa, 2 Bedrooms, Ocean View

The Sky Villa, 2 Bedrooms, Ocean View | Pool | Outdoor pool, pool umbrellas, pool loungers

The Sky Villa, 2 Bedrooms, Ocean View

  • Partial ocean view
  • 241 sq m
  • Sleeps 6
  • 2 Double Beds

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Exterior

The Apurva Kempinski Bali

  • Pool
  • Spa
  • Kids pool
  • Waterslide
4.7 out of 5, Exceptional, (546)
The price is CHF 297
for 1 room
includes taxes & fees
11 May - 12 May
The Apurva Kempinski Bali

About this property

The Ritz-Carlton, Bali

Luxury hotel on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at The Ritz-Carlton, Bali's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Housekeeping is available on request.
The Ritz-Carlton, Bali offers 313 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas and includes dining tables. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead, designer toiletries and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hairdryers and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 14 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at The Ritz-Carlton, Bali. During your stay, you'll be close to Nusa Dua Beach. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy Japanese cuisine with ocean views at Raku, one of the property's 3 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with hydrotherapy, body treatments or Ayurvedic treatments at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 13 minutes by car from Nusa Dua Beach and 6 minutes from Bali Collection Shopping Centre
  • Airport and local-area shuttle service available for a fee
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Ritz-Carlton, Bali such as a complimentary children's club and an outdoor pool.

There are 3 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers a children's pool, a 24-hour fitness centre and a steam room. Free self parking and valet parking are available.

This 5-star Nusa Dua hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Raku – Overlooking the ocean, this bar specialises in Japanese cuisine and only serves light fare.
Bejana – Overlooking the ocean, this restaurant specialises in Indonesian cuisine and only serves dinner. A children's menu is available. Open daily.
The Beach Grill – This beach restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Senses – Overlooking the ocean and garden, this restaurant only serves breakfast. A children's menu is available. Open daily.
Breezes – This beachfront tapas bar serves lunch and light fare. Open daily.
24-hour room service is available.

Languages

Arabic, Catalan, Chinese (Mandarin), Dutch, English, French, German, Indonesian, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: IDR 502,150 for adults and IDR 251,075 for children
  • 3 bars/lounges
  • 3 restaurants
  • Couples/private dining

Restaurants on site

  • Bejana
  • Breezes
  • Raku
  • Senses
  • The Beach Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Art gallery
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Arcade/game room
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • DVD player
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a provincial park
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Tile flooring in room
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ritz-Carlton, Bali

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 1996500.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 502150 for adults and from IDR 251075 for children
  • Airport shuttle fee: IDR 495000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1996500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The Ritz-Carlton, Bali offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bali Ritz-carlton
Ritz-carlton Bali
Ritz-carlton Bali Hotel
Ritz-carlton Bali Hotel Nusa Dua, Bali
Ritz-carlton Bali Nusa Dua, Bali
The Ritz-Carlton, Bali Nusa Dua
Ritz-Carlton Bali Hotel Nusa Dua
Ritz-Carlton Bali Nusa Dua

The Ritz-Carlton, Bali Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 375 out of 533 reviews
Rating 8 - Good. 100 out of 533 reviews
Rating 6 - Okay. 32 out of 533 reviews
Rating 4 - Poor. 14 out of 533 reviews
Rating 2 - Terrible. 12 out of 533 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well trained, well managed and well maintain property. My stay was a five stars experience total first class to describe it.
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service

Very dissapointed

The level of incompetence of the staff is simply staggering. This is Ritz Carlton hotel, I expect everything to be perfect, this is what this brand represents but that’s not how things work in this hotel. To start,they did not create a membership number for me, despite the staff’s promises. I guess they just don’t know how to do it. Then I noticed that many employees simply don’t speak basic English and they could not understand what I am asking them to do which was very frustrating. The European food in the restaurants was tasteless, and my daughter complained that at least one lady in the Kids club was rude to the kids there.
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff everybody is so nice a pure moment of happiness
Stayed 3 nights in Jan 2025

10/10 Excellent

Abhishek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were very friendly and the property was very well maintained and also quite big. Loved the stay there!
Stayed 6 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent here. The only downside is it’s a little far from nightlife. But Grabs are cheap. I took an hour trip in a Grab for $15
Stayed 1 night in Dec 2024

10/10 Excellent

Myles

Liked: Cleanliness, property conditions & facilities, room comfort
The service was the best I have ever seen in the world. Truly next level.
Stayed 4 nights in Dec 2024

8/10 Good

Steven

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast till 11!! 😍

Such an amazing property. Staff are exceptionally warm and friendly. Well trained and ready to help always. Ritz Kids club was very enjoyable for kids and adults with a wonderful slide. There’s also buggies to take you everywhere if you don’t feel like walking the beautifully landscaped grounds One of the best parts is that breakfast ends at 11 so there’s plenty of time to lie in Food wise you can order grab food and they’ll take it to the lobby if you don’t eat at the hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Luchia M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly tired in areas of the resort mainly the spa. Beach restaurant served great food! Breakfast had plenty of choice.
Stayed 3 nights in Nov 2024

8/10 Good

Reema

Stayed 1 night in Nov 2024

10/10 Excellent

Jalal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jordi, Houston

Liked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning Hotel

The hotel is stunning! The location is right on the beach and is very clean! It has a lovely pool suitable for all ages and is set among greenery and trees The staff are beautiful people, very professional and helpful The bar and restaurants serve great food and cocktails, and always with a smile. I would certainly recommend this hotel
Stayed 6 nights in Oct 2024

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful stay at The Ritz Carlton in Nusa Dua which is where we went to kick off our honeymoon. The property is stunning, right from when you walk into the main lobby with a gorgeous view overlooking the Indian Ocean, to the tropical village feel as you're walking around and the gorgeous rooms, where we had access to a pool lagoon right from our room, it really is a very luxurious experience. The staff were very welcoming and went out of their way to make us feel so special on our honeymoon, from decorating the room to sharing special treats with us when we dined, we really felt spoilt. In particular we'd like to call out the immensely friendly staff at The Lounge who made every single evening we spent there special, with their friendly nature and lovely customized dessert plates and also the lovely Yenni who welcomed us and who always took the extra time to come and talk to us, attend to our needs and make us feel special with some gifts for our trip, she put a huge smile on our face! A hotel's venue and amenities matter of course, but it's always the people that make the place and this was very true for our experience at The Ritz Carlton. We can't wait to come back!
Stayed 4 nights in Sep 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa services. And absolutely love Diptique shampoo & conditioner. Wanted to purchase them but they were out of stock…. The manager of the spa, sent ample samples of the products to my room with a nice card. That was very much appreciated for her thoughtful gesture!!! That’s Top service..
Stayed 4 nights in Oct 2024

10/10 Excellent

John, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Yvonne

Stayed 7 nights in Sep 2024

10/10 Excellent

Nora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent beach access.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El resort es expectacular, un poco alejado para las visitas de los lugares más importantes, sin embargo el resort es hermoso y su gente demasiado amable.. realmente es expectacular y tiene playa..
Stayed 4 nights in Sep 2024

10/10 Excellent

lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5
Stayed 5 nights in Sep 2024

2/10 Terrible

Lilly, Aliso Viejo

Stayed 6 nights in May 2024

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at many other 5 star resorts like Kempinski,Mulia,ayana,Sofitel,Conrad, renaissance Uluwatu, padma, alila ect. So my expectations were VERY HIGH when I booked it. I felt skeptical at first since I was let down by other hotels, but everything went smoothly….from the Check in process, breakfast, the room and much more!!! The one thing that I’d like to mention is that the staff are absolutely FANTASTIC!!!!! Every single one of them …. Even the gardeners are so polite they will bow and greet the guest…. (Which doesn’t usually happen at other resorts) the spa was also amazing, we didn’t want to leave this place!
Stayed 2 nights in Aug 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was absolutely beautiful. This was the friendliest staff that I ever encountered in all of my travels. On-site dining was exceptional. The location was a good distance away from most of the activities that we did or were interested in doing. The beach was nice but too many rocks so standing/walking around the water could become an issue unless you found a clear spot.
Stayed 4 nights in Aug 2024