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Hotel Casa del Sótano

3.5 star property
VIP Access

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Photo gallery for Hotel Casa del Sótano

Rooftop terrace
Panoramic Studio Suite, 1 Bedroom, Terrace, City View | Laptop workspace, iron/ironing board, free WiFi, bed sheets
Design Studio Suite, 1 Bedroom, Terrace, City View | Laptop workspace, iron/ironing board, free WiFi, bed sheets
Panoramic Studio Suite, 1 Bedroom, Terrace, City View | Laptop workspace, iron/ironing board, free WiFi, bed sheets
Panoramic Studio Suite, 1 Bedroom, Terrace, City View | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Gym
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Tinoco y Palacios 414, Col. Centro, Oaxaca, OAX, 68000
  • Church of Santo Domingo de Guzmán
    ‪7 min walk‬
  • Oaxaca Cathedral
    ‪8 min walk‬
  • Zócalo
    ‪10 min walk‬
  • Oaxaca Intl. (OAX)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Family Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room

Traditional Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Traditional Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio

Comfort Studio | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Comfort Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Design Studio Suite, 1 Bedroom, Terrace, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Comfort Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Casa del Sótano

Adults-only inn with fitness centre and spa services
A restaurant, a fitness centre and spa services are available at this smoke-free inn. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and express check-out are on-site.
Hotel Casa del Sótano offers 25 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This Oaxaca inn provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the inn include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Hotel Casa del Sótano's great location gets high marks from our customers. During your stay, you're just a quick walk from Church of Santo Domingo de Guzmán. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Mexican cuisine while dining at Raíces Restaurante
  • English breakfast served daily for a fee
  • Amenities include a front desk safe, a gift shop and a terrace
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the overall condition of the property
  • Just a 4-minute walk from Santo Domingo Square and 6 minutes on foot from Oaxaca Ethnobotanical Garden
There's a restaurant on site. WiFi is free in public spaces. A fitness centre, spa services, and a terrace are also featured at Hotel Casa del Sótano.

This 3.5-star Oaxaca inn is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 1:00 PM.
Raíces Restaurante – This restaurant specialises in Mexican cuisine.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 210 metres; reservations required

Food and drink

  • Daily English breakfast available 7:30 AM to 1:00 PM for a fee: MXN 350 per person
  • A restaurant

Restaurants on site

  • Raíces Restaurante

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa del Sótano

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately MXN 350 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the inn before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Hotel Casa del Sótano.

Property is also known as

Casa del Sótano
Casa Del Sotano Hotel
Casa Del Sotano Oaxaca
Casa del Sótano Oaxaca
Hotel Casa del Sótano
Hotel Casa del Sótano Oaxaca
Hotel Casa Sótano Oaxaca
Hotel Casa Sótano
Casa Sótano Oaxaca
Casa Sótano
Hotel Casa del Sótano Inn
Hotel Casa del Sótano Oaxaca
Hotel Casa del Sótano Inn Oaxaca

Hotel Casa del Sótano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1005 reviews
Rating 8 - Good. 235 out of 1005 reviews
Rating 6 - Okay. 89 out of 1005 reviews
Rating 4 - Poor. 33 out of 1005 reviews
Rating 2 - Terrible. 9 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter G

Stayed 5 nights in Nov 2024

10/10 Excellent

Deborah, Windsor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful oasis in a busy part of town
Stayed 1 night in Nov 2024

4/10 Poor

Lorena

Stayed 6 nights in Oct 2024

10/10 Excellent

anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very nice clean friendly staff & very safe! The only thing is that the restroom is very small & tight space. Not sure if they all are the same I was in a room #19.
Stayed 5 nights in Nov 2024

10/10 Excellent

alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price and location
Stayed 2 nights in Nov 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy going staff and great location. A couple of blocks from St. Domingo temple which is a center location for events
Stayed 6 nights in Nov 2024

10/10 Excellent

James, Wilmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Clara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Oaxacan adventure
The hotel is dirty, especially the bathroom (shower & sink areas) & the room has an unpleasant odor. The staff was nice. The location is great, just a few blocks from the centro. I would not stay here again
Stayed 4 nights in Nov 2024

10/10 Excellent

J Jesus

Stayed 2 nights in Nov 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it!
Stayed 4 nights in Nov 2024

10/10 Excellent

XIOMARA

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, close to everything to walk , great staffing
Stayed 4 nights in Nov 2024

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice and quiet place to stay.
Stayed 3 nights in Nov 2024

6/10 Okay

Lorena, Long Beach

Disliked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

colette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the ladies who work in the restaurant.
Stayed 7 nights in Oct 2024

8/10 Good

Adry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Se escuchaba mucho ruido alrededor
Stayed 1 night in Nov 2024

8/10 Good

Rocío

Travelled with group
Liked: Amenities
La cocina deliciosa, muy amables todo el personal.
Stayed 6 nights in Oct 2024

8/10 Good

Edna

Stayed 1 night in Oct 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Beautiful Courtyard
We had a very comfortable stay at Casa de Solano. The architecture is beautiful, especially the courtyard, with a very comfortable hammock. All of the staff were very nice to us and very accomodating. And the location is terrific!
Stayed 3 nights in Oct 2024

6/10 Okay

Jorge

Stayed 3 nights in Sep 2024

10/10 Excellent

Lance

Stayed 2 nights in Oct 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming place…lovely sunny little breakfast terrace
Stayed 5 nights in Oct 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a gem! Well located in the Centro area, an easy walk to a multitude of restaurants and shops, the area around Templo de Santo Domingo, the Zocalo, etc. The staff could NOT have been more friendly and EXTREMELY helpful - particular shout outs to Itel at the front desk (who went above and beyond on more than one occasion, she's a young lady who will go far in life) and Ivonne in the on site terrace restaurant, who was just wonderful to be around. The property itself is just beautiful - the courtyards (upper and lower) the terraces, the rooftop soaking jacuzzi pool area; it was all splendid - welcoming, relaxing, aesthetically pleasing everywhere you let your eyes rest! We will DEFINITELY stay here when next in Oaxaca!!
Stayed 14 nights in Oct 2024

10/10 Excellent

Luz, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 5 nights in Oct 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with beautiful views
Great location and walkable to a lot of sights and attractions within the city. The staff was very friendly, helpful, and accommodating! I loved the lushness and decor of the courtyard leading to my room.
Stayed 4 nights in Sep 2024