Hotel with a 24-hour front desk, a short walk to Zocalo Square
Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and a front desk safe. WiFi in public areas is free.
Hotel Esperanza Oaxaca Centro offers 12 accommodations with fans. 32-inch flat-screen televisions come with digital channels.
Bathrooms include a shower. This Oaxaca hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
During your stay at Hotel Esperanza Oaxaca Centro, you're just a quick walk from Zocalo Square. Enjoy features like free WiFi in public areas.
Free Wi-Fi (speed: 50+ Mbps)
Services include tour or ticket assistance and luggage storage
Just a 4-minute walk from Oaxaca Textile Museum and 8 minutes on foot from Zocalo Square
Hotel Esperanza Oaxaca Centro offers its guests a terrace, tour/ticket assistance, and room service (during limited hours). Public spaces have free WiFi.
This Oaxaca hotel is smoke free.
Room service (during limited hours) is available.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Terrace
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shampoo
Shower
Soap
Towels provided
Entertainment
32-inch flat-screen TV with digital channels
Food and drink
Limited room service
More
Fan
Iron/ironing board on request
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Esperanza Oaxaca Centro
Children and extra beds
Children are welcome.
Kids stay free! One child 6 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 3 per cent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.
We should mention
There is limited hot water on site.
One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.
Property is also known as
Hotel Esperanza Oaxaca
Esperanza Oaxaca
Hotel Esperanza Oaxaca Centro Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 21 out of 128 reviews" "
10 - Excellent
21
Rating 8 - Good. 36 out of 128 reviews" "
8 - Good
36
Rating 6 - Okay. 37 out of 128 reviews" "
6 - Okay
37
Rating 4 - Poor. 14 out of 128 reviews" "
4 - Poor
14
Rating 2 - Terrible. 20 out of 128 reviews" "
2 - Terrible
20
6.0/10
Cleanliness
7.0/10
Staff & service
5.8/10
Amenities
5.4/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
8/10 Good
Xiomara Y
Travelled with group
20 Jul 2024
Liked: Staff & service
I like how convenient it was to walk to the Zocalo and they were friendly and helpful with our transportation back to the airport. Something they need to work on is on having a key so they can go clean the rooms without us having to turn them in and asking for them when coming back.
Awful!!! Nothing to do with the photos they show on the internet, everything there is old and dirty, only one towel in the bathroom and it was old and with holes, there is no hot water in the shower, we arrived at 8 am (we notified days before) and a person in pajamas and almost asleep just showed up,he never asked us names or IDs and only gave us the
room key and left
We left after a couple of hours and we had to look for another place, thankfully we found an excellent hotel totally different to this awful “hotel”, the only inconvenient was because we had to paid again for the new place ( hotel Esperanza was paid in advanced and they didn’t pay our money back.
Please don’t include hotel esperanza in your page
Maria Del Carmen
Stayed 4 nights in Jul 2024
6/10 Okay
Aldo
2 Jun 2024
Liked: Staff & service
Aldo
Stayed 1 night in Jun 2024
10/10 Excellent
rufina
6 Feb 2024
Liked: Cleanliness, staff & service
It is a very clean and friendly place the only two thing I did not like is the at I booked a 3 bed room and they only offer one towel and make sure you take your own toilet paper the room does not provide it.
They never asked for an ID they gave my key to someone else. Apparently anyone can walk up to the desk claim they have a booking and they’ll hand you a key to a room without checking your credentials. Even when I stood at the lobby for at least 10 minutes in front of the receptionist with 4 pieces of luggage. No assistance was offered, the manager seemed to be busy with his construction workers bringing down bags of debris, making all kinds of loud noises past 8pm. This property is under renovation which is not disclosed in the page. The room was in terrible conditions. We booked the multi family room with 3 beds since it was 5 of us. The room is in terrible conditions with torn curtains, no safety latch, no remote control, the dirtiest carpet I’ve ever seen in my life and to make matters worst, 1 dirty towel for everyone to share.
I arrived and the lobby was not welcome at all. I took a quick shower but had to wait 15 minutes for hot water. Then pictures because the room was unacceptable. The top lock was broken, there was no safe for valuables, the door had cracks, and bed had holes. I left.