A restaurant, a meeting room and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a library are on-site.
Hotel Plaza Mayor offers 21 air-conditioned accommodations with a safe and a hairdryer. This Ocana hotel provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and hairdryers can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Hotel Plaza Mayor features free WiFi in public areas, plus a restaurant and dry cleaning service.
Free WiFi
Enjoy a bite to eat at the restaurant
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes bicycles to rent
13 minutes by car from Jardin del Rey and 14 minutes from Jardin del Parterre
Airport shuttle service available for a fee
Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. A library, a terrace, and a vending machine are also featured at Hotel Plaza Mayor.
This 3-star Ocana hotel is smoke free.
Hotel Plaza Mayor has a restaurant on site.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (EUR 1.20 per night)
Street parking available
Return airport shuttle (surcharge) from 10:00 AM to 10:00 PM on request
Food and drink
A restaurant
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Meeting room
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV
Food and drink
Electric kettle
More
Air conditioning
Connecting rooms available
Mobile key entry
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Access code, front desk (limited hours)
Pets
Pets: EUR 15 per pet, per night, plus a deposit of EUR 50 per night
Only dogs are allowed
Maximum 1 (weight limit: 22 lb per pet)
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: EUR 50 per vehicle
Nearby parking fee: EUR 1.20 per night (66 ft away)
Pet deposit: EUR 50 per night
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 3:00 PM - midnight. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an access code.
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Property is also known as
Hotel Plaza Mayor Hotel
Hotel Plaza Mayor Ocana
Hotel Plaza Mayor Hotel Ocana
Hotel Plaza Mayor Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 17 out of 70 reviews" "
10 - Excellent
17
Rating 8 - Good. 32 out of 70 reviews" "
8 - Good
32
Rating 6 - Okay. 8 out of 70 reviews" "
6 - Okay
8
Rating 4 - Poor. 5 out of 70 reviews" "
4 - Poor
5
Rating 2 - Terrible. 8 out of 70 reviews" "
2 - Terrible
8
7.8/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
6.6/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
2/10 Terrible
Roxe
25 Jul 2024
Disliked: Cleanliness, staff & service
Roxe
Stayed 5 nights in Jul 2024
8/10 Good
Oliver
Business traveller
18 Jun 2024
Liked: Cleanliness, staff & service
The property needs sprucing up!
Oliver
Stayed 5 nights in Jun 2024
6/10 Okay
Stephen
Travelled with partner
24 Mar 2024
I didn’t stay at the property. I intended to make a reservation for four nights at Hotel Plaza Mayor in Madrid, but mistakenly reserved for four nights at the unrelated Hotel Plaza Mayor in Toledo. I called the hotel to fix the mistake, but they refused to refund any of my four nights’ charges, and I had to pay for that as well as four nights’ stay at a different hotel in Madrid.
We cannot thank the hotel reception enough for his help when we arrived with our dog who had become very ill. He was fantastic, getting us to the local vet and making calls to the emergency clinic late at night. Superb service which we cannot recommend highly enough. Thank you !!
En general es un hotel con instalaciones normales , nada destacable como muy bueno, la puerta de la habitación bastante antigua con alguna dificultad para echar la llave , tiene un servicio para desayuno principalmente, auto servicio , hay rebanadas de pan gratis y el resto lo sacas de la máquina de vending, la cápsula de café , el aceite , jamón etc. al final te sale más caro que salir fuera a desayunar.
Muy buena ubicación por ser céntrico, y estar, entre otros, la Plaza Mayor muy cerca.
La limpieza y el personal, fabuloso.
Por decir un “pero”, el tema CHECK IN, que obligatoriamente sea a las 15h.
Por lo demás, todo OK.