Holiday Inn Express & Suites West Ocean City, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites West Ocean City, an IHG Hotel

Property amenity
Exterior
Exterior
Desk, blackout curtains, iron/ironing board, free rollaway beds
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Breakfast included
  • Air conditioning

Explore the area

Map
12552 Ocean Gateway, Ocean City, MD, 21842
  • Tanger Outlet Center
    9 min walk
  • Ocean City Boardwalk
    3 min drive
  • Ocean City Harbor
    4 min drive
  • Ocean City, MD (OCE-Ocean City Municipal)
    5 min drive

Room options

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Communication Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, Multiple Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express & Suites West Ocean City, an IHG Hotel

Pet-friendly hotel connected to a shopping centre in West Ocean City with free breakfast
An indoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Holiday Inn Express & Suites West Ocean City, an IHG Hotel offers 84 air-conditioned accommodations with free newspapers and coffee/tea makers. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Ocean City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites West Ocean City, an IHG Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Grand Prix Amusements. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a computer and laundry facilities
  • On-site recreation includes tennis courts and a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Ocean City Boardwalk and a few minutes from Ocean City Beach
  • Cats and dogs welcome for a fee
Holiday Inn Express & Suites West Ocean City, an IHG Hotel offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. The business-friendly Holiday Inn Express & Suites West Ocean City, an IHG Hotel also features a vending machine, laundry facilities, and an ATM. Free self parking is available.

This Ocean City hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10 AM
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Indoor pool
  • Tennis

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 75 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.
Property Registration Number 1580

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Suites West Ocean City
Holiday Inn Express & Suites West Ocean City, an IHG Hotel Hotel

Holiday Inn Express & Suites West Ocean City, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 464 out of 1001 reviews" "
Rating 8 - Good. 302 out of 1001 reviews" "
Rating 6 - Okay. 115 out of 1001 reviews" "
Rating 4 - Poor. 60 out of 1001 reviews" "
Rating 2 - Terrible. 60 out of 1001 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ronald

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Miranda

Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for the money. And it's pet friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like
Stayed 3 nights in Aug 2024

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Jonathan

Travelled with group
Liked: Cleanliness
Breakfast was convenient and the staff were nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love everything about this place !!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Maharanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful. I think the staff is what made our stay even better, they are so welcoming and were there for anything we needed. You even get cookies at the front desk for the kids and your fur babies get treats as well. Defiantly going to make this a yearly thing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alan

Stayed 1 night in Aug 2024

10/10 Excellent

Hope

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel and how it is dog friendly. The only negative was the shower in my room the paint was peeling and it looks like there is a leak up yhere..
Stayed 1 night in Aug 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jacques

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sand is like glitter it never comes out. There was no sand in the rooms or the shower. Some where close by that wasn’t crazy expensive, will be booking again next time.
Stayed 1 night in Aug 2024

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
ROOMS WERE CLEAN AND QUIET. KITCHEN OVEN WAS DOWN, BUT STAFF WERE ABLE TO MAKE US A CECENT BREAKFAST.
Stayed 1 night in Aug 2024

10/10 Excellent

Aleesa

Travelled with partner
Disliked: Amenities, property conditions & facilities
It was close to the beach.
Stayed 3 nights in Aug 2024

4/10 Poor

Perique

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Trina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Carolyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The smell inside the room was that of old urine. The carpet needs to be changed. I would not stay at this property again unless a remodel has been done.
Stayed 2 nights in Aug 2024

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the proximity to the Ocean City boardwalk. My daughter liked the pool, but cut her foot and hand on the rough bottom.
Stayed 1 night in Aug 2024

10/10 Excellent

aristotle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good. breakfast is yummy. pool is moldy.
Stayed 1 night in Aug 2024

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Manika

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
Great stay. Expensive
Stayed 1 night in Jul 2024

4/10 Poor

francesca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Shower doors were dirty and there was mold and pinkish scum in the shower.
Stayed 1 night in Aug 2024

4/10 Poor

Nancy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The facilities at this property were sub-par -- particularly the air conditioning/dehumidification system. Our rug was damp, it was so wet in our room, which smelled of mold. The air conditioning in the dining room in the morning was BLASTING. The room was freezing and simultaneously wet. The breakfast was good and the staff was very helpful, getting me a dehumidifier for my moldy room. The pullout couch bed was an absolute joke --filled with springs. Nobody could sleep on that. I did not get my money's worth at this property.
Stayed 2 nights in Aug 2024

10/10 Excellent

Taneisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024