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Hotel JAL City Naha

3.5 star property

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Photo gallery for Hotel JAL City Naha

Lobby
City view
Concierge desk
Exterior
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
1-3-70 Makishi Naha Shi, Naha, Okinawa-ken, 900-0013
  • Kokusai Dori
    ‪1 min walk‬
  • Kokusai Street Food Village
    ‪4 min walk‬
  • Makishi Public Market
    ‪4 min walk‬
  • Naha (OKA)
    ‪13 min drive‬

Room options

View all photos for Wide Twin Room (sofa size bed for 3rd person / Non Smoking)

Premium bedding, down duvets, in-room safe, blackout curtains

Wide Twin Room (sofa size bed for 3rd person / Non Smoking)

  • 25 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Triple Room Non Smoking

Triple Room Non Smoking | Premium bedding, down duvets, in-room safe, blackout curtains

Triple Room Non Smoking

  • 25 sq m
  • Sleeps 5
  • 3 Large Single Beds

View all photos for Double Room Non Smoking

Premium bedding, down duvets, in-room safe, blackout curtains

Double Room Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room (18 to 23 square metres / Non Smoking)

Premium bedding, down duvets, in-room safe, blackout curtains

Twin Room (18 to 23 square metres / Non Smoking)

  • 18 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for J Premium Luxury Blue

J Premium Luxury Blue | Premium bedding, down duvets, in-room safe, blackout curtains

J Premium Luxury Blue

  • 36 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for J Premium Luxury Red

J Premium Luxury Red | Premium bedding, down duvets, in-room safe, blackout curtains

J Premium Luxury Red

  • 36 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Fourth Room Non Smoking

Fourth Room Non Smoking | Premium bedding, down duvets, in-room safe, blackout curtains

Fourth Room Non Smoking

  • 33 sq m
  • Sleeps 8
  • 4 Large Single Beds

View all photos for J Premium Fourth Non Smoking

J Premium Fourth Non Smoking | Premium bedding, down duvets, in-room safe, blackout curtains

J Premium Fourth Non Smoking

  • 46 sq m
  • Sleeps 8
  • 4 Large Single Beds

View all photos for J Premium Twin Room, Non Smoking

J Premium Twin Room, Non Smoking | Premium bedding, down duvets, in-room safe, blackout curtains

J Premium Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Wide Twin Room

Premium bedding, down duvets, in-room safe, blackout curtains

Wide Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

Premium bedding, down duvets, in-room safe, blackout curtains

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Fourth Room

Premium bedding, down duvets, in-room safe, blackout curtains

Fourth Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Twin Room(18～23㎡）

Premium bedding, down duvets, in-room safe, blackout curtains

Twin Room(18～23㎡）

  • Sleeps 2
  • 2 Single Beds

View all photos for J Premium Fourth Room

Premium bedding, down duvets, in-room safe, blackout curtains

J Premium Fourth Room

  • Sleeps 4
  • 4 Single Beds

View all photos for J Premium Twin Room

Lobby

J Premium Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Premium bedding, down duvets, in-room safe, blackout curtains

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Universal Room

Premium bedding, down duvets, in-room safe, blackout curtains

Universal Room

  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel JAL City Naha

Hotel with a 24-hour front desk, steps from Kokusai Dori
Along with a restaurant, this smoke-free hotel has a business centre and conference space. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning.
Hotel JAL City Naha offers 302 accommodations with a safe and complimentary slippers. Beds feature down duvets and premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Naha hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the shopping around Hotel JAL City Naha. During your stay, you're just a quick walk from Kokusai Dori. Enjoy features like free WiFi in public areas, plus a restaurant and a business centre.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Kokusai Dori and 14 minutes on foot from Yogi Park
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Hotel JAL City Naha. For a fee, parking is available.

This 3.5-star Naha hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Restaurant Bon Appetit – This restaurant serves breakfast, lunch and dinner.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,800 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,000 per person
  • A restaurant

Restaurants on site

  • Restaurant Bon Appetit

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 per person
  • Self-parking fee: JPY 1800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel JAL City Naha
JAL City Naha
Hotel JAL
Hotel JAL City Naha Okinawa Prefecture

Hotel JAL City Naha Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 595 out of 1005 reviews
Rating 8 - Good. 312 out of 1005 reviews
Rating 6 - Okay. 68 out of 1005 reviews
Rating 4 - Poor. 13 out of 1005 reviews
Rating 2 - Terrible. 17 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the front office staff were very friendly and professional
Stayed 1 night in Nov 2024

6/10 Okay

Haruna

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, many shops in the area. The room is a little small and not ideal for travellers with more than 2 large luggages.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and room was roomy for us to have visitors. Cleaning staff was very courteous
Stayed 3 nights in Sep 2024

8/10 Good

Eddie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Dated but really good!
Hotel is dated and smells old. But the service and comfort made up for it. Unbeatable location but has one pathetic f&b outlet. Their J premium room at 53m2 was probably the biggest available in Naha
Stayed 2 nights in Oct 2024

8/10 Good

Raman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, centrally located, friendly staff
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located to shops and eating places
Stayed 5 nights in Sep 2024

2/10 Terrible

Kelvin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 2 nights in Sep 2024

6/10 Okay

Dai, Sumiyoshi ku, Osaka city

Liked: Amenities
こんなもんでしょう。ただ次回は他に泊まるでしょう。
Stayed 2 nights in Sep 2024

10/10 Excellent

Walter

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and staff could speak English.
Stayed 2 nights in Sep 2024

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing property. Attentive staff and right in the heart of Naha.
Stayed 1 night in Aug 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Ken, Yokohama

Liked: Cleanliness
My visits to this property is more than 10 times. I do not recommend for the business usage as they do not have desk space for PC. Although it may be good for leisure use.
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Loan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenience and surrounded by many shops and restaurants. The hotel offered free gifts for no cleaning and new member.
Stayed 1 night in Jul 2024

10/10 Excellent

Mayumi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the staff was very nice and professional
Stayed 1 night in Apr 2024

10/10 Excellent

KAREN M

Stayed 4 nights in Apr 2024

10/10 Excellent

Mayumi

Stayed 2 nights in Apr 2024

10/10 Excellent

Diane

Stayed 4 nights in Apr 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in the heart of Naha. Very accessible and walkable to different areas in the shopping district.
Stayed 2 nights in Mar 2024

8/10 Good

Kenichi

Business traveller
Liked: Cleanliness, staff & service
It was very nice area.
Stayed 2 nights in Jan 2024

10/10 Excellent

Eurico

All goo good all round
Stayed 3 nights in Feb 2024