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Rihga Royal Gran Okinawa

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rihga Royal Gran Okinawa

Front of property
View from property
View from property
Lobby sitting area
View from property

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1-9 Asahimachi, Naha, Okinawa-ken, 900-0029
  • Kokusai Dori
    2 min walk
  • Okinawa Prefectural Office
    8 min walk
  • Naha Cruise Terminal
    10 min walk
  • Naha (OKA)
    6 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Floors, City View Twin, 6th-10th Floor, Non-Smoking (Twin Room with Extra bed)

Premium bedding, down duvets, in-room safe, individually furnished

Standard Floors, City View Twin, 6th-10th Floor, Non-Smoking (Twin Room with Extra bed)

  • 35 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Standard Floors, City View Twin, 6th-10th Floor, Non-Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Standard Floors, City View Twin, 6th-10th Floor, Non-Smoking

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [2024 Renewal] Bay Side View Bath Twin, Non Smoking (For 3 Guests, Twin Room + 1 extra bed)

Premium bedding, down duvets, in-room safe, individually furnished

[2024 Renewal] Bay Side View Bath Twin, Non Smoking (For 3 Guests, Twin Room + 1 extra bed)

  • Sleeps 5
  • 2 Large Single Beds

View all photos for [2024 Renewal] Bay Side View Bath Twin, Non-Smoking (For 1-2 Guests)

Premium bedding, down duvets, in-room safe, individually furnished

[2024 Renewal] Bay Side View Bath Twin, Non-Smoking (For 1-2 Guests)

  • Sleeps 4
  • 2 Large Single Beds

View all photos for [2024 Renewal] Bay Side View Twin, Non-Smoking (For 1-2 Guests)

[2024 Renewal] Bay Side View Twin, Non-Smoking (For 1-2 Guests) | Premium bedding, down duvets, in-room safe, individually furnished

[2024 Renewal] Bay Side View Twin, Non-Smoking (For 1-2 Guests)

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Premier Floors, Gran Suite,13th Floor, Non-Smoking (Twin Room with 2 Extra Beds)

Premium bedding, down duvets, in-room safe, individually furnished

Premier Floors, Gran Suite,13th Floor, Non-Smoking (Twin Room with 2 Extra Beds)

  • 52 sq m
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Premier Floors, Gran Suite,13th Floor, Non-Smoking (Twin Room with Extra bed)

Premium bedding, down duvets, in-room safe, individually furnished

Premier Floors, Gran Suite,13th Floor, Non-Smoking (Twin Room with Extra bed)

  • 52 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Premier Floors, Gran Suite, 13th Floor, Non-Smoking

Premier Floors, Gran Suite, 13th Floor, Non-Smoking | Premium bedding, down duvets, in-room safe, individually furnished

Premier Floors, Gran Suite, 13th Floor, Non-Smoking

  • 52 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [2024 Renewal] City View Twin, Non Smoking (For 3 Guests, Twin Room + 1 extra bed)

Premium bedding, down duvets, in-room safe, individually furnished

[2024 Renewal] City View Twin, Non Smoking (For 3 Guests, Twin Room + 1 extra bed)

  • Sleeps 5
  • 2 Large Single Beds

View all photos for Standard Floors, Bay Side View Bath Twin, 6th-10th Floor, Non-Smoking (Twin Room with Extra bed)

Standard Floors, Bay Side View Bath Twin, 6th-10th Floor, Non-Smoking (Twin Room with Extra bed) | View from room

Standard Floors, Bay Side View Bath Twin, 6th-10th Floor, Non-Smoking (Twin Room with Extra bed)

  • 35 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Standard Floors, Bay Side View Bath Twin, 6th-10th Floor, Non-Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Standard Floors, Bay Side View Bath Twin, 6th-10th Floor, Non-Smoking

  • 35 sq m
  • Bay view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Floors, Bay Side View Twin, 6th-10th Floor, Non-Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Standard Floors, Bay Side View Twin, 6th-10th Floor, Non-Smoking

  • 35 sq m
  • Bay view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [2024 Renewal] City View Twin, Non-Smoking (For 1-2 Guests)

Premium bedding, down duvets, in-room safe, individually furnished

[2024 Renewal] City View Twin, Non-Smoking (For 1-2 Guests)

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Premier Floors, Gran Suite,13th Floor, Non-Smoking (Twin Room with Extra bed) (Room Limited)

Premium bedding, down duvets, in-room safe, individually furnished

Premier Floors, Gran Suite,13th Floor, Non-Smoking (Twin Room with Extra bed) (Room Limited)

  • 53 sq m
  • Harbour view
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Standard Floors, Bay Side View Bath Twin, 6th-10th Floor, Non-Smoking, 1 guest use

Premium bedding, down duvets, in-room safe, individually furnished

Standard Floors, Bay Side View Bath Twin, 6th-10th Floor, Non-Smoking, 1 guest use

  • 35 sq m
  • Bay view
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Standard Floors, Bay Side View Twin, 6th-10th Floor, Non-Smoking, 1 guest use

Premium bedding, down duvets, in-room safe, individually furnished

Standard Floors, Bay Side View Twin, 6th-10th Floor, Non-Smoking, 1 guest use

  • 35 sq m
  • Bay view
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Standard Floors, City View Twin, 6th-10th Floor, Non-Smoking, 1 guest use

Premium bedding, down duvets, in-room safe, individually furnished

Standard Floors, City View Twin, 6th-10th Floor, Non-Smoking, 1 guest use

  • 35 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for [2024 Renewal] Premier City View Twin 1-2 people, Non Smoking

[2024 Renewal] Premier City View Twin 1-2 people, Non Smoking | Premium bedding, down duvets, in-room safe, individually furnished

[2024 Renewal] Premier City View Twin 1-2 people, Non Smoking

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Premier Floors, Gran Suite,13th Floor, Non-Smoking (Twin Room with 2 Extra Beds) (Room Limited)

Premium bedding, down duvets, in-room safe, individually furnished

Premier Floors, Gran Suite,13th Floor, Non-Smoking (Twin Room with 2 Extra Beds) (Room Limited)

  • 52 sq m
  • Harbour view
  • Sleeps 6
  • 2 Large Single Beds

View all photos for [2024 Renewal] Premier Bay Side Twin 1-2 people, Non Smoking

[2024 Renewal] Premier Bay Side Twin 1-2 people, Non Smoking | Premium bedding, down duvets, in-room safe, individually furnished

[2024 Renewal] Premier Bay Side Twin 1-2 people, Non Smoking

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Premier Floors, Gran Suite, 13th Floor, Non-Smoking (Room Limited)

Premium bedding, down duvets, in-room safe, individually furnished

Premier Floors, Gran Suite, 13th Floor, Non-Smoking (Room Limited)

  • 52 sq m
  • Harbour view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [2024 Renewal] Premier City View Twin (Twin Room with 1 Extra Bed) for 3 people, Non Smoking

[2024 Renewal] Premier City View Twin (Twin Room with 1 Extra Bed) for 3 people, Non Smoking | Premium bedding, down duvets, in-room safe, individually furnished

[2024 Renewal] Premier City View Twin (Twin Room with 1 Extra Bed) for 3 people, Non Smoking

  • Sleeps 5
  • 2 Large Single Beds

View all photos for [2024 Renewal] Premier Bay Side View Bath Twin 1-2 people, Non Smoking

[2024 Renewal] Premier Bay Side View Bath Twin 1-2 people, Non Smoking | Premium bedding, down duvets, in-room safe, individually furnished

[2024 Renewal] Premier Bay Side View Bath Twin 1-2 people, Non Smoking

  • Sleeps 4
  • 2 Large Single Beds

View all photos for 【2024 renewal】 Standard Twin Room with Bay Side View

Premium bedding, down duvets, in-room safe, individually furnished

【2024 renewal】 Standard Twin Room with Bay Side View

  • Sleeps 2
  • 2 Single Beds

View all photos for Non-smoking Bay Side View Bath Twin floor 6-10

Premium bedding, down duvets, in-room safe, individually furnished

Non-smoking Bay Side View Bath Twin floor 6-10

  • Sleeps 3
  • 2 Double Beds

View all photos for City View Standard Twin floor 6-10

Premium bedding, down duvets, in-room safe, individually furnished

City View Standard Twin floor 6-10

  • Sleeps 2
  • 2 Single Beds

View all photos for 【2024 renewal】 Hollywood Twin Room(King bed dimensions)

Premium bedding, down duvets, in-room safe, individually furnished

【2024 renewal】 Hollywood Twin Room(King bed dimensions)

  • Sleeps 2
  • 2 Single Beds

View all photos for 【2024 renewal】 Standard Twin Room with City View

Premium bedding, down duvets, in-room safe, individually furnished

【2024 renewal】 Standard Twin Room with City View

  • Sleeps 2
  • 2 Single Beds

View all photos for 【2024 Renewal】FOR 1 PERSON Hollywood Twin Room(King Bed Dimensions)

Premium bedding, down duvets, in-room safe, individually furnished

【2024 Renewal】FOR 1 PERSON Hollywood Twin Room(King Bed Dimensions)

  • Sleeps 1
  • 2 Single Beds

View all photos for 【2024 renewal】 Premier Twin Room with Bay Side View

Premium bedding, down duvets, in-room safe, individually furnished

【2024 renewal】 Premier Twin Room with Bay Side View

  • Sleeps 2
  • 2 Single Beds

View all photos for 【2024 Renewal】FOR 1 PERSON Standard Twin Room With Bay Side View Bath

Premium bedding, down duvets, in-room safe, individually furnished

【2024 Renewal】FOR 1 PERSON Standard Twin Room With Bay Side View Bath

  • Sleeps 1
  • 2 Single Beds

View all photos for FOR 1 PERSON Hollywood Twin Room (King Bed Dimensions)

Premium bedding, down duvets, in-room safe, individually furnished

FOR 1 PERSON Hollywood Twin Room (King Bed Dimensions)

  • Sleeps 1
  • 2 Single Beds

View all photos for Hollywood twin （King bed dimensions）-None smoking

Premium bedding, down duvets, in-room safe, individually furnished

Hollywood twin （King bed dimensions）-None smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for 【2024 renewal】 Premier Twin Room with City View

Premium bedding, down duvets, in-room safe, individually furnished

【2024 renewal】 Premier Twin Room with City View

  • Sleeps 2
  • 2 Single Beds

View all photos for 【2024 renewal】 Standard Twin Room with Bay Side View Bath

Premium bedding, down duvets, in-room safe, individually furnished

【2024 renewal】 Standard Twin Room with Bay Side View Bath

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Floors, Gran Suite, 13th Floor, Non-Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Premier Floors, Gran Suite, 13th Floor, Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for FOR 1 PERSON Standard Twin Room With Bay Side View

Premium bedding, down duvets, in-room safe, individually furnished

FOR 1 PERSON Standard Twin Room With Bay Side View

  • Sleeps 1
  • 2 Single Beds

View all photos for Non-smoking Bay Side Twin floor 6-10

Separate bathtub and shower, deep-soaking bathtub, designer toiletries

Non-smoking Bay Side Twin floor 6-10

  • Sleeps 2
  • 2 Single Beds

View all photos for 【2024 Renewal】FOR 1 PERSON Standard Twin Room With Bay Side View

Premium bedding, down duvets, in-room safe, individually furnished

【2024 Renewal】FOR 1 PERSON Standard Twin Room With Bay Side View

  • Sleeps 1
  • 2 Single Beds

View all photos for 【2024 renewal】 Premier Twin Room with Bay Side View Bath

Premium bedding, down duvets, in-room safe, individually furnished

【2024 renewal】 Premier Twin Room with Bay Side View Bath

  • Sleeps 2
  • 2 Single Beds

View all photos for 【2024 Renewal】 FOR 1 PERSON Premier Twin Room With City View

Premium bedding, down duvets, in-room safe, individually furnished

【2024 Renewal】 FOR 1 PERSON Premier Twin Room With City View

  • Sleeps 1
  • 2 Single Beds

View all photos for FOR 1 PERSON Standard Twin Room With Bay Side View And Bath

Premium bedding, down duvets, in-room safe, individually furnished

FOR 1 PERSON Standard Twin Room With Bay Side View And Bath

  • Sleeps 1
  • 2 Single Beds

View all photos for Non-smoking Bay Side View Bath Twin(Twin Room with Extra Bed) floor 6-10

Premium bedding, down duvets, in-room safe, individually furnished

Non-smoking Bay Side View Bath Twin(Twin Room with Extra Bed) floor 6-10

  • Sleeps 3
  • 2 Double Beds and 1 Single Bed

View all photos for 【2024 renewal】 Standard Twin Room with Bay Side View Bath(Twin Room with Extra Bed)

Premium bedding, down duvets, in-room safe, individually furnished

【2024 renewal】 Standard Twin Room with Bay Side View Bath(Twin Room with Extra Bed)

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Gran Suite

Premium bedding, down duvets, in-room safe, individually furnished

Gran Suite

  • Sleeps 4
  • 2 Single Beds

View all photos for 【2024 Renewal】FOR 1 PERSON Standard Twin Room With City View

Premium bedding, down duvets, in-room safe, individually furnished

【2024 Renewal】FOR 1 PERSON Standard Twin Room With City View

  • Sleeps 1
  • 2 Single Beds

View all photos for Premier Floors, Gran Suite,13th Floor, Non-Smoking (Twin Room With 2 Extra Beds) (Room Limited)

Premium bedding, down duvets, in-room safe, individually furnished

Premier Floors, Gran Suite,13th Floor, Non-Smoking (Twin Room With 2 Extra Beds) (Room Limited)

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Floors, Gran Suite, 13th Floor, Non-Smoking (Room Limited)

Premium bedding, down duvets, in-room safe, individually furnished

Premier Floors, Gran Suite, 13th Floor, Non-Smoking (Room Limited)

  • Sleeps 2
  • 2 Single Beds

View all photos for FOR 1 PERSON Standard Twin Room With City View

Premium bedding, down duvets, in-room safe, individually furnished

FOR 1 PERSON Standard Twin Room With City View

  • Sleeps 1
  • 2 Single Beds

View all photos for Premier Floors, Gran Suite,13th Floor, Non-Smoking (Twin Room With 2 Extra Beds)

Premium bedding, down duvets, in-room safe, individually furnished

Premier Floors, Gran Suite,13th Floor, Non-Smoking (Twin Room With 2 Extra Beds)

  • Sleeps 2
  • 2 Single Beds

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Exterior

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The price is CHF 174
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includes taxes & fees
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About this property

Rihga Royal Gran Okinawa

Luxury Naha hotel in Naha City Centre with a 24-hour front desk
Along with a restaurant, this hotel has a bar/lounge and valet parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
Rihga Royal Gran Okinawa offers 157 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. Satellite televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, designer toiletries and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Rihga Royal Gran Okinawa. During your stay, you're just a quick walk from Kokusai Dori. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Kokusai Dori and 10 minutes on foot from Naha Cruise Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Rihga Royal Gran Okinawa. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Naha hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Dining 19 – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (JPY 1,500 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,640 for adults and JPY 1,790 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dining 19

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Built in 2012
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property's Gran Suite room type will be under renovation from October 17 to November 27, 2024.
This property will be renovating guestrooms on the 10th floor September 8-October 16; the 13th floor October 17-November 26, 2024, from 9 AM to 6 PM.
A scheduled power and hot water outage will take place on January 9, 2025, from 1-4 AM. All facilities that use power, including the lift will not be available during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2640 for adults and from JPY 1790 for children
  • Valet parking fee: JPY 1500.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Rihga Royal Gran Okinawa
Rihga Royal Gran Okinawa Hotel
Rihga Royal Gran Okinawa Hotel Naha
Rihga Royal Gran Okinawa Naha
Rihga Royal Okinawa
Rihga Royal Gran Okinawa Naha, Okinawa Prefecture
Rihga Royal Gran Okinawa Naha
Rihga Royal Gran Okinawa Hotel
Rihga Royal Gran Okinawa Hotel Naha

Rihga Royal Gran Okinawa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 775 out of 1006 reviews" "
Rating 8 - Good. 186 out of 1006 reviews" "
Rating 6 - Okay. 31 out of 1006 reviews" "
Rating 4 - Poor. 9 out of 1006 reviews" "
Rating 2 - Terrible. 5 out of 1006 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Semin

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Charlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralized location to the main shopping belt in Naha, easy access to airport via bus stop (5mins) or rail (7mins) away. Love the amenities provided by the hotel such as coffee/tea, skin products. Do get the premier room as it so much bigger than the usual jap hotel accomodation. Only con is the pillow, both my wife and I felt that it was way too soft to our liking. Nonetheless, we enjoyed the hotel stay and would love to come back again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Ggggf
Stayed 1 night in Aug 2024

10/10 Excellent

PEI CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Christopher Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was top notch and the rooms were comfortable and very clean!
Stayed 2 nights in Jul 2024

8/10 Good

Jeno

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service and location was excellent. The WiFi was very spotty. As a VIP Member, a room with a nice view was requested and the room we got had a terrible view. The staff said we couldn't change rooms because they were fully booked however it was obvious they weren't.
Stayed 3 nights in Jul 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Excellent customer service , five star. We would highly recommend!
Stayed 3 nights in Jul 2024

10/10 Excellent

TAKAYUKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice value, but know what you're getting
Nice hotel in a decent location. Staff was very friendly despite having weak English. Only real complaint is that the beds were not very comfortable and they only had the hard Japanese-style pillows.
Stayed 1 night in Jun 2024

10/10 Excellent

Masahiro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Derrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A FIVE STAR EXPERIENCE!
I would like to thank ALL of the staff at the Rihga Royal Gran Okinawa for an EXCELLENT experience throughout our stay. From the reception to dining to the room to parking, everything was by far a 5-Star experience! We have already begun telling everyone about our experience at your establishment and we are making plans to return in the near future. KEEP UP THE GREAT WORK!
Stayed 3 nights in Jun 2024

8/10 Good

Kai Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the service from the employees. I have never been treated so well at a hotel that I have stayed at. Thank you.
Stayed 1 night in Jun 2024

10/10 Excellent

Azzalia

Stayed 7 nights in Jun 2024

8/10 Good

Mamoru

Stayed 1 night in Jun 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel , close to transportation. Short ride to airport. Clean, great staff. We had a nice stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Akiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great staffs
Stayed 3 nights in Jun 2024

10/10 Excellent

Po SHAN poly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常方便，落雨也不怕，單軌車到旭橋站下車沿天橋可到達，員工非常有禮及樂意幫助，雖然酒店有樓層翻新工程但一點燥音也沒有，唯一缺點是到房樓層要轉電梯，下次再來會再次入住
Stayed 3 nights in May 2024

10/10 Excellent

TINA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Link to monorail and is a sheltered link bridge. Quality amenities. Nice experience and service during check in and out. Walkable to Ryu Bo departmental store (approx 5 mins) using the correct path.
Stayed 7 nights in May 2024

10/10 Excellent

Christopher

Stayed 1 night in May 2024

10/10 Excellent

Shuji

Stayed 1 night in May 2024

10/10 Excellent

Lai Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is excellent. The rooms are clean and cozy. The location is convenient.
Stayed 4 nights in May 2024

10/10 Excellent

YUKYUNG

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024