Sheraton OKINAWA SUNMARINA RESORT

4.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton OKINAWA SUNMARINA RESORT

Exterior
Indoor pool, seasonal outdoor pool, free pool cabanas, pool umbrellas
Point of interest
Private beach, white sand, beach cabanas, beach umbrellas
Indoor pool, seasonal outdoor pool, free pool cabanas, pool umbrellas

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • On private beach
    On private beach
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Spa
    Spa
  • Breakfast available
    Breakfast available

Explore the area

Map
66-1 Fuchaku, Onna, Okinawa-ken, 904-0494
  • Sun Marina Beach
    1 min walk
  • Tiger Beach
    2 min walk
  • Moon Beach
    17 min walk
  • Naha (OKA)
    58 min drive

Room options

Double Room Ocean View 1 Double Bed (Main Tower) PKG

  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

Premium Lanai Room 4 People 1st Floor, Exclusive Benefits (South Tower)

  • 50 sq m
  • Sleeps 7
  • 2 Large Single Beds, 1 Large Single Murphy Bed and 1 Single Sofa Bed OR 1 King Bed, 1 Large Single Murphy Bed and 1 Single Sofa Bed

High Floor Deluxe (6-8F) Ocean View 3 Beds (Main Tower)

  • 33 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Trundle Bed

Premium Lanai Room 3 People 1st Floor, Exclusive Benefits (South Tower)

  • 50 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Large Single Murphy Bed OR 1 King Bed and 1 Large Single Murphy Bed

Partial Twin with Balcony No view 2 Beds (Main Tower)

  • 33 sq m
  • Sleeps 3
  • 2 Large Single Beds

Partial Twin with Balcony No view 3 Beds (Main Tower)

  • 33 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Large Single Trundle Bed

High Floor Deluxe (6-8F) Ocean View 2 Beds (Main Tower)

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

Partial Double with Balcony No view 1 Double (Main Tower)

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

Partial Double with Balcony No view 1 Double & 1Bed (Main Tower)

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

Partial Twin with Balcony No view 4 Beds (Main Tower)

  • 36 sq m
  • Sleeps 6
  • 2 Large Single Beds, 1 Large Single Trundle Bed and 1 Single Sofa Bed

Partial Double with Balcony No view 1 Double (Main Tower) PKG

  • Sleeps 3
  • 1 Double Bed

High Floor Deluxe (6-8F) Ocean View 3 Beds (Main Tower) PKG

  • 33 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Trundle Bed

Deluxe Room Ocean View 4 Beds (Main Tower) PKG

  • 36 sq m
  • Sea view
  • Sleeps 7
  • 2 Large Single Beds, 1 Large Single Trundle Bed and 1 Single Sofa Bed

High Floor Deluxe (6-8F) Ocean View 2 Beds (Main Tower) PKG

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

Premium Ocean Twin 2 Beds, Exclusive Benefits (South Tower)

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Room Ocean View 3 Beds (Main Tower) PKG

  • 33 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Single Beds and 1 Large Single Trundle Bed

Ocean Suite Top Floor 1 King Bed, Exclusive Benefits (Main Tower)

  • 83 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Ocean Suite Top Floor 1 King & 3 Futons, Exclusive Benefits (Main Tower)

  • 83 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 3 Single Futons

Deluxe Room 3 Beds - Non Smoking (Ocean View)

  • 32 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Trundle Bed

Ocean Suite Top Floor 1 King & 1 Futon, Exclusive Benefits (Main Tower)

  • 82 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Single Futon

Ocean Suite Top Floor 1 King & 2 Futons, Exclusive Benefits (Main Tower)

  • 83 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Single Futons

Deluxe Room Ocean View 2 Beds (Main Tower) PKG

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

Premium Ocean Twin 4 Beds, Exclusive Benefits (South Tower)

  • 50 sq m
  • Ocean view
  • Sleeps 7
  • 2 Large Single Beds, 1 Large Single Murphy Bed and 1 Single Sofa Bed

High Floor Deluxe (6-8F) Ocean View 4 Beds (Main Tower)

  • 36.4 sq m
  • Ocean view
  • Sleeps 7
  • 2 Large Single Beds, 1 Large Single Trundle Bed and 1 Single Sofa Bed

Premium Ocean Twin 3 Beds, Exclusive Benefits (South Tower)

  • 50 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Single Beds and 1 Large Single Murphy Bed

Ocean Maisonette Top Floor 1 King & 1 Futon (Main Tower)

  • 53 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Single Futon

Double Room Ocean View 1 Double & 1Bed (Main Tower) PKG

  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

Ocean Maisonette Top Floor 1 King & 2 Futons (Main Tower)

  • 52 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Single Futons

Ocean Maisonette Top Floor 1 King & 3 Futons (Main Tower)

  • 52 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 3 Single Futons

Deluxe Room Ocean View 4 Beds (Main Tower)

  • 36 sq m
  • Ocean view
  • Sleeps 7
  • 2 Large Single Beds, 1 Large Single Trundle Bed and 1 Single Sofa Bed

Deluxe Room Ocean View 3 Beds (Main Tower)

  • 33 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Single Beds and 1 Large Single Trundle Bed

Deluxe Room Ocean View 2 Beds (Main Tower)

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

Ocean Maisonette Top Floor 1 King Bed (Main Tower)

  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Double Room Ocean View 1 Double Bed (Main Tower)

  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

Premium Ocean King 1 King bed, Exclusive Benefits (South Tower)

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Double Room Ocean View 1 Double & 1 Bed (Main Tower)

  • 26 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

Double Room, Non Smoking, Ocean View

  • 28.0 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

High Floor Deluxe (6-8F) Ocean View 4 Beds (Main Tower) PKG

  • 36 sq m
  • Ocean view
  • Sleeps 7
  • 2 Large Single Beds, 1 Large Single Trundle Bed and 1 Single Sofa Bed

Premium Ocean King 1 King & 2Beds, Exclusive Benefits (South Tower)

  • 50 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 1 Large Single Murphy Bed and 1 Single Sofa Bed

Deluxe Room 2 Beds - Non Smoking (Ocean View).

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Room 3 Beds - Non Smoking (Ocean View)

  • 32 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Trundle Bed

Premium Ocean King 1 King & 1Bed, Exclusive Benefits (South Tower)

  • 50.0 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Large Single Murphy Bed

Deluxe Rooms High Floor (6-8F) 3 Beds - Non Smoking (Ocean View)

  • 32 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Trundle Bed

Deluxe Rooms High Floor (6-8F) 4 Beds - Non Smoking (Ocean View)

  • 36 sq m
  • Ocean view
  • Sleeps 7
  • 2 Large Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

Deluxe Room 4 Beds - Non Smoking (Ocean View)

  • 36 sq m
  • Ocean view
  • Sleeps 7
  • 2 Large Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

Deluxe Twin High Floor (6-8F) 2 Beds - Non Smoking (Ocean View).

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

Premium Lanai Room 2 People 1st Floor, Exclusive Benefits (South Tower)

  • 50 sq m
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed

South Tower Premium Lanai Room (King Or Twin)

  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Main Tower Ocean View Double Room

  • Sleeps 3
  • 1 Double Bed

Premium Lanai Room with Extra Beds Garden View-South Tower Non-Smoking

  • Sleeps 4
  • 3 Single Beds OR 1 King Bed and 1 Single Bed

Main Tower Ocean Suite

  • Sleeps 5
  • 1 King Bed

Main Tower Deluxe Twin Room With Ocean View High Floor

  • Sleeps 4
  • 2 Single Beds

Ocean Suite Top Floor 1 King & 2 Futons, Exclusive Benefits (Main Tower)

  • Sleeps 4
  • 2 Single Futons and 1 King Bed

South Tower Premium Twin Room With Ocean View

  • Sleeps 4
  • 2 Single Beds

Main Tower Deluxe Twin Room With Ocean View

  • Sleeps 4
  • 2 Single Beds

South Tower Premium King Room With Ocean View

  • Sleeps 4
  • 1 King Bed

Main Tower Double Room With No Ocean View

  • Sleeps 3
  • 1 Double Bed

Main Tower Ocean Maisonette

  • Sleeps 5
  • 3 Single Futons and 1 King Bed

Ocean Suite Top Floor 1 King & 3 Futons, Exclusive Benefits (Main Tower)

  • Sleeps 5
  • 3 Single Futons and 1 King Bed

Main Tower Twin Room With No Ocean View

  • Sleeps 4
  • 2 Single Beds

Ocean Suite Top Floor 1 King & 1 Futon, Exclusive Benefits (Main Tower)

  • Sleeps 3
  • 1 Single Futon and 1 King Bed

Similar properties

About this property

Sheraton OKINAWA SUNMARINA RESORT

Hotel with private beach and full-service spa
Catch some rays on Sheraton OKINAWA SUNMARINA RESORT's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Sheraton OKINAWA SUNMARINA RESORT offers 246 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. Each accommodation is individually furnished. Pillowtop beds feature down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

A private beach, an outdoor tennis court and a marina are featured at the hotel. An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they enjoy the overall property condition at Sheraton OKINAWA SUNMARINA RESORT. During your stay, you're just a quick walk from Okinawakaigan Quasi-National Park. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy Fusion cuisine with ocean views at Dinning Room SENSES, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the indoor and seasonal outdoor pools
  • Indulge with massages, body treatments or facials at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, an outdoor tennis court and a 24-hour gym
  • 8 minutes by car from Ryukyu Mura and 9 minutes from Blue Cave
  • Airport shuttle service available for a fee
Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sheraton OKINAWA SUNMARINA RESORT such as a marina and a seasonal outdoor pool.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. For a fee, parking is available.

This 4.5-star Onna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Dinning Room SENSES – Overlooking the ocean, this restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner.
The Grill – Overlooking the ocean, this restaurant specialises in barbecue and only serves dinner. Reservations are required. Open selected days.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (JPY 500 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 4,200 for adults and JPY 2,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Dinning Room SENSES
  • The Grill

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,131 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • In a national park
  • Marina
  • On a private beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4200 for adults and from JPY 2000 for children
  • Self-parking fee: JPY 500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, PayPay, Merpay and LINE Pay
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 01 April and close on 31 October.
  • Pool access available from 8:30 AM to 8:00 PM
  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton OKINAWA SUNMARINA RESORT Onna
Sheraton OKINAWA SUNMARINA Onna
Sunmarina Hotel Onna
Sunmarina Onna
Sheraton OKINAWA SUNMARINA
Sunmarina Hotel Okinawa Prefecture, Japan
Sunmarina
Sunmarina Hotel
Sheraton Okinawa Sunmarina
Sheraton OKINAWA SUNMARINA RESORT Onna
Sheraton OKINAWA SUNMARINA RESORT Hotel
Sheraton OKINAWA SUNMARINA RESORT Hotel Onna

Sheraton OKINAWA SUNMARINA RESORT Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 636 out of 1000 reviews" "
Rating 8 - Good. 273 out of 1000 reviews" "
Rating 6 - Okay. 58 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ChatGPT Great disposition from everyone, despite the significant language limitations for most. Amazing and excellent YUI, who served us every night at the restaurant with fantastic kindness and willingness. The massage service we enjoyed was also very good, as well as the person (whose name I don't recall) who checked us in. Everything was very good.
Stayed 4 nights in Jun 2024

10/10 Excellent

Nyi Nyi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and everything there to be able to enjoy.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dakasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BOOK IT ! My husband and I had a wonderful time, so many activities! Very friendly, and we highly recommend adding breakfast to your room, very convenient! But my favorite thing about this resort is how kid friendly it is, kids are more than welcomed! We will be back at this resort forsure!
Stayed 7 nights in May 2024

10/10 Excellent

Gina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly stay
Everything was amazing except the floor in the room. It was kept very clean but it’s the kind you put outside on your patio. It was very rough on your feet if you want to walk barefoot. FYI I stayed after the reno. The hotel was extremely family friendly and had tons of families with children. There was a game room, indoor playground, and arts and crafts room on the ground floor. The family SENSES dining area had a duplo Lego area to play. I can’t say much about the pools since I didn’t swim, but my 2 year old son (who loves pools) didn’t seem impressed and didn’t beg to go in. The beach was beautiful and the bridges were great. You could see crabs all over the rocks. View from the balcony was spectacular.
Balcony
View from balcony
View from balcony
Bridge by the beach
Stayed 6 nights in May 2024

10/10 Excellent

Assel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean,enjoyed the spa,little bit small beach but there is public one in walking distance.
Stayed 4 nights in May 2024

8/10 Good

Jamie Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, but limited food options and expensive transportation without a rental car.
Stayed 6 nights in Mar 2024

6/10 Okay

Yit Teng

Travelled with family
Liked: Cleanliness, staff & service
The only reason to stay in this resort is the zip line and the drone shooting service. The staff can speak very good English and very friendly. Other facilities a bit old. Everything need to pay, parking need to pay, sauna and swimming pool access also need to pay and beach facilities also need to pay. The detergent for washing machine also not included, either need to bring yourself or buy from vending machine. The hotel lobby has a very heavy sea smell, which only available in the lobby area.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sotheary Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 2 nights in Nov 2023

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice overall. The biggest problem was there wasn’t many dinning options, especially during the weekdays. Also, The restrictions on outdoor activities was stupid. We tried to snorkel in the roped off swimming area with just a mask and snorkled, water 5’ deep or less and we were yelled at and stopped because we had to wear life jackets. Then we went on a paid snorkel excursion with wetsuits and we had to wear life jackets. We couldn’t go down the slide with our young kids. It was things Like these that made it a pain to use the facilities.
Stayed 4 nights in Oct 2023

10/10 Excellent

Francis Sharif

Stayed 5 nights in Jul 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great for families and the water sports are amazing.
Stayed 3 nights in May 2023

10/10 Excellent

Sabra

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort.
Stayed 2 nights in May 2023

8/10 Good

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities
The resort really made this trip for us and the town was at times unwelcoming for non-Okinawa/ Japanese people (possibly because of the language barrier). There was a serious lack of transport outside of the resort. We couldnt rent a car and the bus transportation is confusing and unreliable but this is NOT the resorts fault, this is a lack of local resources.
Stayed 5 nights in May 2023

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best resorts we have ever been
Stayed 3 nights in May 2023

6/10 Okay

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it's a pretty hotel by the beach. The only disappointing part is that you have to pay extra to use anything and the food is not great at all. We ate the breakfast but went to other restaurants for other meals. Would recommend but keep in mind that the price to stay does increase if you want to use amenities. Also everything is closed very early (I.e access to beach and outdoor pool ends at 5:30pm), indoor pool closes at 8pm so there is nothing to do past 8pm which was pretty long and boring as there are 2 ping pong and 1 pool table that is constantly busy. Very clean and friendly staff though and the beach was well maintained.
Stayed 3 nights in Apr 2023

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The staff in the "Senses" restaurant were amazing. Our son has severe food allergies and they worked with the chefs to ensure that he had a safe meal to eat each day. They took amazing care of him. Fantastic service from them all. The food was very nice too. Our room was comfortable, and we loved having the balcony with the gorgeous ocean view. The Hotel has an indoor pool and Japanese baths as well as an outdoor pool and various watersports, which was great. We went snorkeling to the Blue Cave, which was fantastic and all of the staff on the beach taking the water sports were fantastic. Was extremely disappointed that as a guest at the Hotel, we had to pay to do non-motorized sports, such as Kayaking, to sit on a lounge on the beach and to use the pools. Surely this should be part of your room cost like other Hotels and Resorts. Mini Golf was offered but the course was very overgrown and not well looked after, we didn't even bother having a game. We loved Okinawa and our stay at The Sheraton was great. I just believe that paying guests should be provided with some complimentary activities and that the grounds need to be maintained to a higher standard.
Stayed 4 nights in Apr 2023

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay here! The rooms were very clean and spacious. The complimentary breakfast was amazing. They had both Japanese and more western breakfast options, with an omurice station, fresh croissants made every half hour or so, curry, fish, fresh fruit just to name a few options. The staff was incredibly kind and friendly, making our stay extra special. As for the private beach, you can pay about 4400 for use of the indoor/outdoor pool, kayaking, paddle boats, a beach chair (coats less for children). This is a one time charge for use throughout your stay. You can still access the beach without this pass- you just will not be entitled to a beach chair. Both pools were quite nice. They also have an onsen that is quite nice after a long day! We really enjoyed our stay and will definitely return!
Stayed 4 nights in Apr 2023

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was amazing.

6/10 Okay

Thomas

Stayed 1 night in Nov 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Aaron

Stayed 1 night in Apr 2022

10/10 Excellent

Gianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever! The beach, facilities, and the staff are really amazing! I will definitely stay here again.
Stayed 2 nights in Jan 2022

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully decorated for
Stayed 3 nights in Dec 2021

10/10 Excellent

Marcelo

Stayed 2 nights in Aug 2021

10/10 Excellent

Hannelore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021