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Best Western Plus Desoto

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Desoto

Exterior
Indoor pool
Reception
Exterior
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
7904 Craft-Goodman Frontage Rd, Olive Branch, MS, 38654
  • Olive Branch City Park
    ‪11 min walk‬
  • Olive Bark
    ‪12 min walk‬
  • Cherokee Valley Golf Club
    ‪3 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior

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Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (882)
The price is CHF 92
for 1 room
includes taxes & fees
2 Feb - 3 Feb
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About this property

Best Western Plus Desoto

Hotel in Olive Branch with free breakfast and fitness centre
An indoor pool, a fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Change of towels is available on request
Best Western Plus Desoto offers 87 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Desoto. During your stay, you'll be within walking distance of Olive Branch City Park. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Olive Branch City Park and Olive Bark
Best Western Plus Desoto offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served daily. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Best Western Plus Desoto. Self parking is free.

This Olive Branch hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Desoto Hotel
Best Western Plus Desoto Olive Branch
Best Western Plus Desoto Hotel Olive Branch

Best Western Plus Desoto Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 334 out of 554 reviews" "
Rating 8 - Good. 107 out of 554 reviews" "
Rating 6 - Okay. 36 out of 554 reviews" "
Rating 4 - Poor. 29 out of 554 reviews" "
Rating 2 - Terrible. 48 out of 554 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kiara

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The floors in my room were filthy. My towels had hair on them and when I returned the towels back to the front desk I was told they didn’t have anymore clean towels until the next morning when housekeeping returned. I was offered pool towels!!!!!! Also be aware that hotel indicate they offer early check-in but I was told at 1PM when I got there I couldn’t, even though they had available rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

julie

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Carpets were filthy wear shoes!!
Stayed 1 night in Oct 2024

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has been great through the times I've stayed there - that is a number of times. This time we could not ask for our freezer packs to be stored overnight in the hotel's freezer - theft was the reason given. Too bad. It's good to know going in. The breakfast was markedly declined in quality but still ok. There was no hot water for tea not hot coffee - both being tepid - with no microwave available to further heat the items.Overall, ok, but I'll search for another place next time. BTW, the staff was kind and accommodating.
Stayed 1 night in Oct 2024

2/10 Terrible

Amie

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This was one of the worst stays in a hotel in 30 years! Got into the room (booked for 4) very late. Only one towel in the room. Asked for more the next morning at 8am and was told they didn’t have any and would have to wash our towels first. Asked then to clean the room 2 days in a row; never did. Had to go to front desk for toilet paper since they didn’t clean or stock. After complaining about asking for our room to be cleaned twice, not having adequate towels, no toilet paper and finding 2 dead roaches in our room, I was told they were busy yesterday. Finally the last of our 4 day stay, our room was clean. Still not a towel for each of us, and they only did one of the two beds!!! Who does that !? This place! One of the dead roaches was still there upon checkout. Wonder if they’ll ever find it!?!?
Stayed 4 nights in Oct 2024

6/10 Okay

Allison

Business traveller, Travelled with group
Liked: Cleanliness
Weird experience checking in. The property was locked, which I understand because it was a late night check-in, but nobody was answering the phone at the front desk. We could see in and that there was nobody near the front desk. We spotted someone sleeping on a couch in the lobby. After pounding one the window, the employee woke up and let us in. She was nice, but I’ve never seen someone sleeping while on the job like that. Breakfast was fine and the room was clean. Their policy on fresh towels is odd. If you want new ones, you have to bring your dirty ones to the front desk to exchange them.
Stayed 2 nights in Oct 2024

8/10 Good

Carolyn

Stayed 2 nights in Aug 2024

10/10 Excellent

Sterling

Stayed 1 night in Sep 2024

4/10 Poor

Leonard

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
All good except room carpeting very dirty...needs regular shampooing
Stayed 1 night in Sep 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Kathy Jo

Business traveller
Liked: Amenities, property conditions & facilities
Will stay again
Stayed 1 night in Sep 2024

4/10 Poor

Willy

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Front desk attendant was rude and uninterested in solving issues.
Stayed 5 nights in Sep 2024

6/10 Okay

Carolyn

Travelled with family
Overall the stay was good, however the first night we I countered a lizard in our room, we couldn’t get clean towels after the 2nd day and we extended our stay for five more days and our room was never cleaned although we requested to have it cleaned twice. The front desk was very helpful and professional. The location was great and very accessible
Stayed 3 nights in Aug 2024

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Brett

Stayed 3 nights in Aug 2024

10/10 Excellent

Jacquelyn

Stayed 1 night in Sep 2024

8/10 Good

Elsalena

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
If you’re looking for an exceptional stay at the Best Western Plus Desoto, experience the top-notch service provided by Kay Kay, the hotel’s concierge extraordinaire. Kay Kay's warmth and professionalism were evident from the moment I stepped into the premises, setting a standard of excellence in hospitality. Kay-Kay stands apart for her attention to detail and proactive approach. She doesn’t just respond to requests; she anticipates needs. Kay-Kay exceeds above and beyond with a smile. Her friendly demeanor and willingness to assist in any way make me feel like a valued guest, not just another reservation. The dedication and enthusiasm Kay-Kay brings to her role significantly elevated my experience at Best Western Plus Desoto. Her commitment to exceptional service is evident in every interaction, making her an invaluable asset to the Hotel. In a world where personalized service is increasingly rare, Kay-Kay’s contributions truly stand out. If you’re planning a stay at the Best Western Plus Desoto, rest assured that with Kay-Kay at the helm of concierge services, you’re in excellent hands. Seattle, Washington
Stayed 4 nights in Aug 2024

10/10 Excellent

Climas

Stayed 1 night in Aug 2024

8/10 Good

Kylie

Stayed 1 night in Aug 2024

10/10 Excellent

Jinho

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a quite enough to stay and most likely the dinner places are variety you can choose and it was all walking distance.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional staff
The staff was very polite and helpful. Our room only had two towels for our 5 day stay. We asked if they could hold some towels for us when more becomes available. They were able to deliver two more towels to our room. During our stay there seemed to be a towel shortage as we were only allowed to have two towels at a time. Staff remained polite our entire stay. The overnight staff, she was especially helpful in letting us know breakfast times, and local places to check out. Her energy was very welcoming.
Stayed 5 nights in Aug 2024

10/10 Excellent

Romans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting from Texas and this was a nice spot
Stayed 1 night in Aug 2024

6/10 Okay

Karen

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is in pretty good condition, but our bed was absolutely horrible! The springs were sticking through, and it was super saggy with no support. We were given only 1 set of towels a piece, a half roll of tissue, no extra anything. The water only got to lukewarm, never hot and they woke everyone up at 9:30am with a fire alarm. Staff was borderline rude and very dismissive. It was in a convenient location but that is the best part about it.
Stayed 2 nights in Aug 2024

2/10 Terrible

Christian

Disliked: Staff & service
Worst experience. Don’t take a chance as there are plenty of other hotels. After booking hotel around 3:00 while traveling we arrived at 9:00 PM. Front door of hotel is locked. Women behind counter is ignoring me standing there. Eventually she presses button to open the door and tells me that the internet is down and she can’t check me in. I said I don’t understand and she responded that we could not stay at the hotel. I tried to make calls and could not get through so I stayed in lobby to book another hotel on my phone. Several other people were knocking on door and woman actually walked away out of view. Eventually after banging on the door I had to walk over and explain the situation. I had to book another room a few miles away. Now because I for the hotel I am having difficulties getting money back because believe it or not they are not answering the phone or responding to emails from Expedia how the room was booked! There should have been a manger there. They could have printed the reservations off site and brought them to hotel. They could have greeted us with an apology. They could have take our information to assist with refund. They could have done anything and chose to do nothing.
Stayed 1 night in Aug 2024