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Holiday Inn Resort Kuroyon, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Resort Kuroyon, an IHG Hotel

Bar (on property)
Public bath
In-room safe, desk, laptop workspace, free cots/infant beds
Exterior
Point of interest

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
    Gym
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
2020 Taira, Omachi, Nagano, 398-0001
  • Omachi Onsen-kyo
    1 min walk
  • Tkase Valley
    6 min drive
  • Jiigatake Ski Area
    6 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    65 min drive

Room options

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | In-room safe, desk, laptop workspace, free cots/infant beds

Premium Room, Multiple Beds

  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, free cots/infant beds

Suite

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, free cots/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Balcony

In-room safe, desk, laptop workspace, free cots/infant beds

Premium Room, 2 Double Beds, Balcony

  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 2 Single Beds, Corner

In-room safe, desk, laptop workspace, free cots/infant beds

Premium Room, 2 Single Beds, Corner

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, Balcony

In-room safe, desk, laptop workspace, free cots/infant beds

Premium Room, 2 Single Beds, Balcony

  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, Multiple Beds

In-room safe, desk, laptop workspace, free cots/infant beds

Premium Room, Multiple Beds

  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Premium Room, 2 Double Beds, Accessible Bathtub, Balcony

In-room safe, desk, laptop workspace, free cots/infant beds

Premium Room, 2 Double Beds, Accessible Bathtub, Balcony

  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room

Premium Room | In-room safe, desk, laptop workspace, free cots/infant beds

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds

In-room safe, desk, laptop workspace, free cots/infant beds

Premium Room, 2 Single Beds

  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Room, Multiple Beds

In-room safe, desk, laptop workspace, free cots/infant beds

Premium Room, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | In-room safe, desk, laptop workspace, free cots/infant beds

Suite, 1 Bedroom, Balcony

  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, free cots/infant beds

Standard Room

  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Resort Kuroyon, an IHG Hotel

Hotel with a 24-hour fitness centre, in the vicinity of Chubu-Sangaku National Park
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Other amenities include a lazy river, a coffee shop/cafe and 24-hour room service.
Holiday Inn Resort Kuroyon, an IHG Hotel offers 73 air-conditioned accommodations with a safe and complimentary bottles of water. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a lazy river and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are hot springs open between 1:00 PM and noon.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Resort Kuroyon, an IHG Hotel. During your stay, you're just a quick walk from Omachi Onsen-kyo. You'll find features such as an indoor pool, a restaurant and a 24-hour gym.
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Full breakfast served daily for a fee
  • Splash around at the lazy river or swim in the indoor and seasonal outdoor pools
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes hot springs and a 24-hour gym
  • Just a 3-minute drive from Chubu-Sangaku National Park and 12 minutes from Lake Kizaki
Along with a restaurant, there's a coffee shop/cafe on site. Holiday Inn Resort Kuroyon, an IHG Hotel offers its guests hot springs, a lazy river, and an indoor pool. A seasonal outdoor pool, a 24-hour fitness centre, and a vending machine are also featured at Holiday Inn Resort Kuroyon, an IHG Hotel.

Smoking is allowed in designated areas at this 4-star Omachi hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Holiday Inn Resort Kuroyon, an IHG Hotel has a restaurant on site.
Late-night fare is available from 24-hour room service.
A hosted evening meal is available for a surcharge daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,904 per person
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,050

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Hot spring
  • Hot springs open from 1:00 PM - noon
  • Hot springs water temperature - 44 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Ice maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from 1 December 2024 to 10 December 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2904 per person
  • Hosted evening meal: JPY 6050

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 01 July and close on 30 November.
  • Hot springs access available from 1:00 PM to noon.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Resort Kuroyon
Kuroyon, An Ihg Hotel Omachi
Holiday Inn Resort Kuroyon, an IHG Hotel Hotel
Holiday Inn Resort Kuroyon, an IHG Hotel Omachi
Holiday Inn Resort Kuroyon, an IHG Hotel Hotel Omachi

Holiday Inn Resort Kuroyon, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 63 out of 96 reviews" "
Rating 8 - Good. 23 out of 96 reviews" "
Rating 6 - Okay. 6 out of 96 reviews" "
Rating 4 - Poor. 3 out of 96 reviews" "
Rating 2 - Terrible. 1 out of 96 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service
Room on the small side.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deluxe resort in Omachi
Luxurious resort with a wide variety of amenities and very convenient to travel to Ogizawa station for onward trip. It would be even more ideal if the vending machines have an assortment of snacks to choose from (currently only drinks).
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

boon keng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property and service. Disadvantage: Limited transportation and dining.
Stayed 5 nights in Feb 2024

10/10 Excellent

Matt

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, clean, and beautiful rooms. Amazing Onsen. Breakfast and dinner buffets featured a great variety of delicious local and western-style food options. This place is a gem.
Stayed 3 nights in Feb 2024

10/10 Excellent

Vincent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel stay whenever we’re in the Hakuba snow resort area. Great hotel with courteous staff! Ample parking and great food. Can’t go wrong here!

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an enjoyable time in my hotel stay there. The room was beautifully renovated and clean. Nice view from the room, easy free outdoor parking, the best part is the breakfast buffet, 1 computer access for work, foosball table, huge playroom for kids, nice onsen (they tax 300 yen per night per room regardless of usage) with fantastic outdoor view, there is indoor and private onsen too (need pre-booking), hotel staff was polite and friendly. 3 ski resorts nearby, 1 hour drive from Nagano Station. The room size was comfortable with spaces for me and my roommate to open both luggage’s thruout the day. I would return to stay there again!
Stayed 4 nights in Jan 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite place during my Japan trip. Regret not staying for longer. Definitely will come back!
Stayed 2 nights in Jan 2024

10/10 Excellent

Vincent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hospitality. One of the best Holiday Inn we've stayed at. Only 15 minutes from Hakuba valley ski area. On site onsen is a must!! Highly recommend this hotel.

10/10 Excellent

rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two sides to this hotel…
On the one side, lovely hotel in a beautiful location with a few helpful staff. Rooms are very well appointed. On the other side, the food in the restaurant is overpriced and the portions are ridiculously small. We ordered the French onion soup which was very salty and only consisted of three spoonfuls. When I brought this to the manager’s attention he seemed to find it funny and did nothing about it. One gets the feeling of being ripped off at this hotel as they have you as a captive customer far from any other restaurants.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Susan E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at end of the Alpine route
- nice room, friendly staff, nice property, good breakfast and dinner selection
Stayed 1 night in Apr 2023

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery and very clean hotel
Stayed 1 night in Jun 2023

10/10 Excellent

MIN OO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like this resort. Very quiet and great weather. Hotel room, swimming pool and onsen are great as well. Thank you.
Stayed 1 night in May 2023

8/10 Good

Lai Yung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The manager is nice and helpful
Stayed 1 night in May 2023

10/10 Excellent

Swee Chen

Stayed 1 night in Jan 2023

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. The kid’s suite is really cute and the onsen was wonderful.

10/10 Excellent

Ephraim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Holiday Inn Kuroyon
Very positive and comfortable stay at the hotel. The staff were very responsive and good attention to detail. The hotel was very comfortable and well maintained. My family and I rated it having the best onsen among the other places we stayed in Japan (including Hakone!) The restaurant had a good spread.
Stayed 2 nights in Nov 2022

10/10 Excellent

Akemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Holiday Inn Resort Kuroyon
Enjoyed our stay at Holiday Inn Resort Kuroyon. The management has been changed and they have renovated it into a totally new upgraded hotel. The lane swimming pool is available for free for the hotel guests and it is connected to indoor & outdoor public bathes. How refreshing to take a dip to a hot bath after swimming. Staff are friendly and the facilities are all new and clean. Although there are one restaurant and a cafe available, but they serve a great buffet and a variety of a la carte. Will come back again soon.
Stayed 1 night in Nov 2022

10/10 Excellent

Seizo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
孫たちはプールで存分に楽しんでいました
Stayed 1 night in Aug 2024

6/10 Okay

Akiko

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Fumiya

Stayed 1 night in Jun 2024

8/10 Good

NISHIZAWA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
黒部ダム観光を検討されている方、またファミリーでの旅行をに最適と思いました。
Stayed 1 night in May 2024

8/10 Good

Takeharu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024