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MainStay Suites Omaha Old Mill

2.5 star property

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Photo gallery for MainStay Suites Omaha Old Mill

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout curtains
Suite, 2 Double Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout curtains
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Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Parking included
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning

Explore the area

Map
360 S 108th Ave, Omaha, NE, 68154
  • Westroads Mall
    ‪2 min drive‬
  • University of Nebraska-Omaha
    ‪8 min drive‬
  • University of Nebraska Medical Center
    ‪12 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(52 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Indoor pool

Wyndham Omaha / West Dodge

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.3 out of 5, (1597)
The price is CHF 62
for 1 room
includes taxes & fees
18 Jul - 19 Jul
Wyndham Omaha / West Dodge

About this property

MainStay Suites Omaha Old Mill

Hotel in Omaha with 24-hour fitness centre and 24-hour business centre
A 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Weekly housekeeping is available.
MainStay Suites Omaha Old Mill offers 130 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Omaha Old Mill. During your stay, you'll be close to Westroads Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 4-minute drive from OPPD Arboretum and a few minutes from Miracle Hill Golf & Tennis Center
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at MainStay Suites Omaha Old Mill. Self parking is free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per day, plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per day plus a one-off USD 50.00 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hawthorn Suites Omaha Old Mill
Hawthorn Suites Wyndham Old Mill
Hawthorn Suites Wyndham Old Mill Aparthotel
Hawthorn Suites Wyndham Old Mill Aparthotel Omaha
Hawthorn Suites Wyndham Omaha Old Mill
Hawthorn Suites Wyndham Omaha Old Mill Aparthotel
Hawthorn Suites Wyndham Omaha Old Mill Hotel
Hawthorn Suites Wyndham Old Mill Hotel
MainStay Suites Omaha Old Mill Hotel
MainStay Suites Omaha Old Mill Omaha
MainStay Suites Omaha Old Mill Hotel Omaha
Hawthorn Suites by Wyndham Omaha / Old Mill

MainStay Suites Omaha Old Mill Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 366 out of 1001 reviews
Rating 8 - Good. 339 out of 1001 reviews
Rating 6 - Okay. 148 out of 1001 reviews
Rating 4 - Poor. 73 out of 1001 reviews
Rating 2 - Terrible. 76 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will never stay there again

We stayed from Friday to Tuesday! The whole start was horrible. You have a black ghetto lady with a gap in her teeth who was very rude. Asked for towels and she told me to go pick up your towels you have in the hallway first then I'll give you more towels because we don't do that! Didn't get any sleep the whole time we was there due to beating and stomping above I've heard all night when we reported it we was told it's a hotel what do you expect. The staff is very rude very unperfessional and should not work in hospitality. I've work at a marriott international and there is no way the room didn't get cleaned the whole time couldn't get clean sheets and when asked for clean towels was talked to like a kid no type of respect for their customers. The door didn't have a lock on it when told front desk i was just given the hours they fix things and that they already know. Then the stove to was all cracked up couldn't use it just a horrible stay all around
Stayed 4 nights in Mar 2025

2/10 Terrible

Gabby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

John

Stayed 14 nights in Mar 2025

10/10 Excellent

Yessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Mar 2025

10/10 Excellent

Cat

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice facility and amazing park next door. Also a running, walking or jogging trail just out the back of the units.
Stayed 1 night in Mar 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Suvadeep

Stayed 3 nights in Mar 2025

10/10 Excellent

Mark, Apple Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Lance

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Stay

Horrible was in non smoking room. Man across the hallway chained smoked all night with his door open. Smoke filled whole hallway. Bathroom drain was clogged up and people party all night long noisy.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff did what they could to make a good exp.

None of what made my experience bad was at fault of staff or the hotel. The service itself and room quality was good. Accomodations were good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room convenient area to cook and store cold milk and soda. Only wish trash cans were bigger
Stayed 2 nights in Mar 2025

8/10 Good

Kellee

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

6/10 Okay

Janet

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

poor treatment of guest

While this property is older it is in good condition and clean. However even though there is a kitchen there are no pots and pans to cook with and when we inquired the desk clerk looked at us like he had no clue then said he would try to find some but it never happened. Upon asking for the manager the next morning was the guy at the deak said tell me the problem and I will pass it along. When we told him he reached around and put some pans on the desk that looked like they came out of the garbage. This is as we are checking out little late now and they were disgusting. Then they told us they would take 20.00 off our bill - then no we can't do this because was booked through experian and became sarcastic and said what do you expect for 50.00. I should have known better than to stay there this is a choice hotel property and have never had a good experience with them. There is no breakfast on this property and it is extremely noisy. would never stay there again!
Stayed 1 night in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
A safe place to stay while my power is restored
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and I just needed for one night!
Stayed 1 night in Mar 2025

4/10 Poor

Bryan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The thing that made the stay awkward was that I was greeted in the parking lot around midnight when I arrived by a couple that attempted to sell me what I believe to be stolen goods/items. The couple meandered in the parking lot next to my car for near an hour in the rain ultimately before spending 30 or more minutes rearranging items between their vehicles and eventually having the stranger check them into the hotel. It was uncomfortable - I did not sleep at all. I couldn't even though I tried bc the upstairs neighbors appeared to be constantly moving/running/making noise until I ultimately gave up and got back on the road at 4 am.
Stayed 1 night in Mar 2025

10/10 Excellent

Hibo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Georgine, Sioux City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay over for a flight. Loved the mini kitchen.
Stayed 1 night in Mar 2025

10/10 Excellent

Georgine, Sioux City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk workers were so amazing!
Stayed 2 nights in Mar 2025

10/10 Excellent

Reginald

Stayed 1 night in Jan 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasanville in Mainstay

My husband and I stayed for 2 weeks and it became like a second home to us. All the guests were friendly and happy but there were a couple staff that seemed to not care about their guests or jobs. Overall our stay was quite pleasant.
Stayed 5 nights in Mar 2025

8/10 Good

John

Stayed 7 nights in Feb 2025

8/10 Good

Reginald

Okay
Stayed 3 nights in Dec 2024