Red Roof Inn Norwich

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn Norwich

Suite, 2 Queen Beds, Non Smoking, Kitchenette | In-room safe, desk, laptop workspace, blackout curtains
Suite, 2 Queen Beds, Non Smoking, Kitchenette | Private kitchenette | Microwave, coffee/tea maker
Lobby
Coffee service
Superior Room, 1 King Bed, Non Smoking, Kitchenette | Private kitchenette | Microwave, coffee/tea maker

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi

Explore the area

Map
75 N Broad St, Norwich, NY, 13815
  • Bullthistle Model Railroad Society Museum
    11 min walk
  • Northeast Classic Car Museum
    11 min walk
  • Chenango County Historical Society Museum
    12 min walk
  • Norwich, NY (OIC-Lt. Warren Eaton)
    5 min drive

Room options

Superior Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Superior Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Red Roof Inn Norwich

Hotel in Norwich with free breakfast and 24-hour front desk
This hotel features coffee/tea in a common area, a 24-hour front desk and a fireplace at reception. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a front desk safe, ATM/banking services and a banquet hall are on-site.
Red Roof Inn Norwich offers 86 accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn Norwich. During your stay, you'll be within walking distance of Bullthistle Model Railroad Society Museum. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a car charging station and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Bullthistle Model Railroad Society Museum and Northeast Classic Car Museum
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Red Roof Inn Norwich also features a vending machine, coffee/tea in common area, and a fireplace in the lobby. Self parking is free. A complete renovation of Red Roof Inn Norwich was completed in December 2019.

Smoking is allowed in designated areas at this Norwich hotel.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chenango Inn Norwich
Howard Johnson Norwich
Chenango Inn Suites
Red Roof Inn Norwich Hotel
Red Roof Inn Norwich Norwich
Red Roof Inn Norwich Hotel Norwich

Red Roof Inn Norwich Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 100 out of 211 reviews" "
Rating 8 - Good. 65 out of 211 reviews" "
Rating 6 - Okay. 25 out of 211 reviews" "
Rating 4 - Poor. 12 out of 211 reviews" "
Rating 2 - Terrible. 9 out of 211 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Stacey

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff member, Andrew was very pleasant. He was very helpful with getting me checked in after hours.
Stayed 1 night in Aug 2024

10/10 Excellent

Marinel

Excellent and most important to me quite
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

In town, weird tv problem kept turning off sound, a littke dark but parking is in front, overall clean and convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

All good
Stayed 2 nights in Aug 2024

10/10 Excellent

Timothy, Germantown

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and the room was very clean.
Stayed 1 night in Aug 2024

6/10 Okay

John

Stayed 1 night in Jun 2024

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were renovated so looked nice. But no hot water, only cool water in shower and sink. No grab bar! Poor breakfast. Very loud in hallways in middle of night.
Stayed 2 nights in Aug 2024

8/10 Good

Lauren

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Polite front desk clerk
Stayed 2 nights in Aug 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff. Friendly, clean and easy parking.
Stayed 2 nights in Aug 2024

4/10 Poor

Paul

Travelled with partner
Disliked: Staff & service, amenities
The evening host was not very helpful. We were looking for a place to get dinner. She told us to walk just down to the corner and there was a good Italian Resturant. We walked down at least 3 blocks and found nothing even open for business. So we walked farther and found an Irish Pub, which had bar food. It was good food but very slow. We felt the hostess could have been more helpful. Then this morning we were rcttemelly disappointed in the breakfast offered. We are both diabetic and not one thing was offered that didn’t contain sugar, and the coffee was cold. When we asked. The hostess seemed put put because she had to refill empty baskets.
Stayed 1 night in Aug 2024

10/10 Excellent

LINDA, QUINCY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Stayed 1 night in Aug 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid
Good stay
Stayed 1 night in Jul 2024

4/10 Poor

Ron

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The floor was a faux wood with no carpet. We thought this would be cleaner than carpet but after about an hour of being in the room, we looked at the bottom of our socks and they were black! So dirty! The sheets had stains on them. We felt grossed out the rest of the night and looked forward to the morning so we could leave the premises.
Stayed 1 night in Aug 2024

10/10 Excellent

Gordon

Stayed 1 night in Jul 2024

6/10 Okay

Ethel

Liked: Cleanliness, property conditions & facilities
Much improved from the other times ive stayed there. The smell from the pool is gone and the room was renovated. The person at the desk could have been friendlier.
Stayed 1 night in Aug 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Aug 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and the staff was nice and very polite. Near a few restaurants and a short drive to the car museum.
Stayed 1 night in Jul 2024

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was remodeled looked nice. Lobby area was small, limited breakfast options. Great pizza dining in the area.
Stayed 1 night in Jul 2024

8/10 Good

Carlos J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is my 3rd stay since the property became The Red Roof Inn. Overall, still a much better place than years past. My only complaints are the rooms are starting to need attention. On this visit, the air conditioner was not working properly and making a lot of noise when on (Room 222). On my previous visit, the lock on the door was broken and, as it was the weekend, no one was available to fix it. If the property wants to maintain decent ratings, I suggest they have a regular maintence schedule for the rooms ( or at least check ups) and ensure a property maintainence person is available all times. The only other item was the front desk staff. They were great however, they are expected to do laundry thus leaving the front desk area. Upon check out we waited for someone for over 10 minutes until someone reappeared. If this is the arrangement, please put in a bell or buzzard that can alert staff that customer service is needed at the front desk. Overall, good stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property appears to have been recently renovated. It was clean and beds were comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Marinel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The question are well formulated that includes everything I have to say about the hotel and surrounding
Stayed 1 night in Jul 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it. It was quite if there was any issues, the attended to them right away.
Stayed 7 nights in Jul 2024