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Fortune Resort Sullivan Court, Member ITC Hotel Group

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fortune Resort Sullivan Court, Member ITC Hotel Group

Lobby
Exterior
Presidential Suite | Minibar, in-room safe, desk, laptop workspace
Deluxe Room (Forest view) | Minibar, in-room safe, desk, laptop workspace
Spa

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
123 Selbourne Road, Ootacamund, Tamil Nadu, 643001
  • Nilgiri Hills
    1 min walk
  • Muniswarar Temple
    2 min walk
  • Ooty Rose Garden
    2 min walk

Room options

View all photos for Club Room (Fortune Club Room)

Minibar, in-room safe, desk, laptop workspace

Club Room (Fortune Club Room)

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Room (Product API Enablement)

  • Sleeps 1
  • 1 King Bed

View all photos for Club Room, Mountain View (Fortune Club Mountain View)

Minibar, in-room safe, desk, laptop workspace

Club Room, Mountain View (Fortune Club Mountain View)

  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, laptop workspace

Presidential Suite

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Garden View (Fortune Club)

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Garden View (Fortune Club)

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Mountain View

  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

Fortune Resort Sullivan Court, Member ITC Hotel Group

Family-friendly resort with 2 restaurants and full-service spa
2 restaurants, a full-service spa and a health club are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site.
Fortune Resort Sullivan Court, Member ITC Hotel Group offers 67 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. This accommodation offers separate sitting areas. 32-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Ootacamund resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the resort include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.
During your stay at Fortune Resort Sullivan Court, Member ITC Hotel Group, you're just a quick walk from Nilgiri Hills. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Nilgiri Hills and Muniswarar Temple
Fortune Resort Sullivan Court, Member ITC Hotel Group offers its guests a full-service spa, a health club, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 2 meeting rooms. Barbecue grills, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Fortune Resort Sullivan Court, Member ITC Hotel Group. Self parking is free.

This 4-star Ootacamund resort is smoke free.

Pavilion – On-site restaurant. Open 24 hours.
Selbournes Bar – On-site restaurant.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Pavilion
  • Selbournes Bar

Family friendly

  • Arcade/game room
  • DVD player
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Magnifying mirror
  • No lift
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: noon; check-in end time: 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fortune Resort Sullivan Court, Member ITC Hotel Group

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1500.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 1000
  • Christmas Eve (24 December) Gala Dinner per child: INR 750 (from 7 to 10 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 4000.00
  • New Year's Eve (31 December) Gala Dinner per child: INR 4000.00 (from 7 to 10 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Paytm
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Fortune Resort Sullivan Court
Fortune Resort Sullivan Court Ooty
Fortune Sullivan
Fortune Sullivan Court
Fortune Sullivan Court Ooty
Fortune Hotel Ootacamund
Fortune Hotel Sullivan Court India/Ooty
Fortune Resort Sullivan Court-Member ITC Hotel Group Ooty
Fortune Sullivan Court-Member ITC Group Ooty
Fortune Sullivan Court-Member ITC Group
Fortune Sullivan CourtMember
Fortune Resort Sullivan Court Member ITC Hotel Group
Fortune Resort Sullivan Court, Member ITC Hotel Group Resort
Fortune Resort Sullivan Court, Member ITC Hotel Group Ootacamund

Fortune Resort Sullivan Court, Member ITC Hotel Group Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 73 reviews" "
Rating 8 - Good. 38 out of 73 reviews" "
Rating 6 - Okay. 5 out of 73 reviews" "
Rating 4 - Poor. 3 out of 73 reviews" "
Rating 2 - Terrible. 0 out of 73 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Faisal

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

DAVID, Seeb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous hotel in the small city of Ooty. Service was excellent. One example - the tennis final was on a channel that was not subscribed to on the hotel system, they subscribed! Facilities are modern, even having USB charging points built in, in the rooms. The hotel offered several daily activities including free tea tasting every afternoon and evenings around a garden fire, (we missed out on the fire as the weather was awful during our visit ).
Stayed 4 nights in Jul 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a good position uphill from the town (which we found dirty and disappointing ) but walkable. The room was a good size. Complimentary Afternoon tea tasting. Breakfast choices were good from the buffet. The property was well maintained. Staff were friendly and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Gaurav Kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Abhishek

Stayed 3 nights in Dec 2023

8/10 Good

Prashant, Pune

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for stay in ooty
Stayed 3 nights in Nov 2023

10/10 Excellent

Jai

Stayed 2 nights in Sep 2023

8/10 Good

Harish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Saurabh

Stayed 2 nights in May 2023

10/10 Excellent

Binoy, NAPERVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Nayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Ramesh, Coimbatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

kunal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met expectations
It is a lovely property by Fortune ITC. The food is good and the staff is very welcoming. We enjoyed the stay at this hotel. Located very close to Rose garden and ideal for a walk to the beautiful park. The service staff and the manager at the restaurant needs special mention they are so helpful. They have a good garden and kids play area. It is an ideal place for the families to enjoy a peaceful vacation.
Stayed 2 nights in Jan 2019

10/10 Excellent

kunal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in Ooty
The hotel is located in central Ooty opposite the rose garden. It may not be possible to walk from the hotel to the city center because of the steep hill the hotel is located on but if you have a vehicle, it is very easy to commute. The hotel is neat and clean and worth the 4star status. The facilities are good if you have time to use them. The breakfast had a nice spread and was good. We did not try lunch or dinner because the rates were exorbitant. no ac but its not required any ways
Stayed 2 nights in Jan 2019

6/10 Okay

Manogari

Disliked: Cleanliness, staff & service
Room for improvement
I understand that it's a rustic area so can't expect 4/5 star class as in urban areas . However general cleanliness and quality of the food can definitely be improved. Will add to stunning Ooty.
Stayed 2 nights in Jan 2019

8/10 Good

Amrita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Comfortable Stay
I had a comfortable stay. The hotel staff were efficient and courteous.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service
bathroom should be improved. Curtains had plastics knobs instead of steel, therefore could not take load of heavy curtains and were falling down in midnight. Some of rooms were under renovation which were not informed to us in advance. Otherwise hotel location and food was Ok
Stayed 2 nights in Dec 2017

8/10 Good

suresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ooty trip
It was exciting but food prices are so exorbitant

8/10 Good

Sharat, Adelaide

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in centre of city
Good clean hotel, breakfast - average. Nice staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

MVRao, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel close to town
We celebrated a birthday dinner with friends and the restaurant staff went out of their way to accommodate our needs. Special thanks to David, the restaurant manager.

8/10 Good

Sharmita

Liked: Staff & service
Old but charming little ITC hotel
Its a lovely little hotel with a distinct charm, although its getting a little old now and needs refurbishing, which am told is likely to start soon.. esp the bathrooms look very dated... but the ITC service is excellent.. overall a fairly central location.. right nx to the Rose Garden (500 m away from hotel main gate) and rickshaws are easy to get, for local travel... overall quite an enjoyable hotel..

4/10 Poor

Anonymous, Mumbai

Disliked: Staff & service
Not so great stay!!
The wifi was not working for the three out of 4 days of our stay even after we complained with the hotel staff many times. The only reason given to us was that it was a technical issue and they cant do anything about it. Seriously, so many days to fix this problem. Few lightnings were not working in our room and so the ambience was not good at all. Bath robes kept in the bathroom were defective and the housekeeping didnt change them even though they were cleaning our room daily. Its no use booking a suite if basic amenities are not attended by the hotel and the hotel staff didnt even have a courtesy to apologise also for the inconvenience and the only thing they did was nodding their heads and agreeing to what we complained. The room service never bought any receipt or bill to sign for the food we ordered in the room even after reminding them few times. The only thing I liked in the hotel was the service provided by the restaurant staff during breakfast timings and their service was excellent and very courteous. The

8/10 Good

Priyanka, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Hotel staff were very well trained and accommodating. Rooms are well kept but for the price I feel they should include things like slippers, bath robes etc. Loved their lobby & overall ambience.