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Mercure Opole

3.0 star property

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Photo gallery for Mercure Opole

Exterior
Exterior
Minibar, in-room safe, desk, iron/ironing board
Lobby
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Pet-friendly

Explore the area

Map
Krakowska 57-59, Opole, Opole, 45-018
  • Krakowska Street
    ‪4 min walk‬
  • Franciscan Church of the Holy Trinity
    ‪8 min walk‬
  • Opole Town Hall
    ‪8 min walk‬

Room options

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Apartment, 1 Double Bed

Standard Apartment, 1 Double Bed | Minibar, in-room safe, desk, iron/ironing board

Standard Apartment, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

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About this property

Mercure Opole

Hotel in Opole with 24-hour business centre and 24-hour front desk
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and self parking. Housekeeping is not available.
Mercure Opole offers 103 accommodations with minibars and a safe. Smart televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Opole hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested.

During your stay at Mercure Opole, you're just a quick walk from Krakowska Street. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Just a 4-minute walk from Krakowska Street and 8 minutes on foot from Franciscan Church of the Holy Trinity
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Mercure Opole also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3-star Opole hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
MERCURE – This restaurant serves breakfast, lunch, dinner and light fare. A children's menu is available.
24-hour room service is available.

Languages

English, German, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Parking on site (PLN 50 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 55 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • MERCURE

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 35 per pet, per night, plus a deposit of PLN 35 per night
  • Maximum 3 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 55 per person
  • Self-parking fee: PLN 50 per night
  • Pet deposit: PLN 35 per night
  • Pet fee: PLN 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mercure Hotel Opole
Mercure Opole
Opole Mercure
Mercure Opole Hotel
Mercure Opole Hotel
Mercure Opole Opole
Mercure Opole Hotel Opole

Mercure Opole Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 81 out of 186 reviews
Rating 8 - Good. 71 out of 186 reviews
Rating 6 - Okay. 26 out of 186 reviews
Rating 4 - Poor. 7 out of 186 reviews
Rating 2 - Terrible. 1 out of 186 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Dariusz

Stayed 2 nights in Jul 2024

10/10 Excellent

Rodelio, Oregon City

Liked: Cleanliness, staff & service, amenities
Thay have everything I needed I would stay here again
Stayed 1 night in Mar 2024

10/10 Excellent

KRISHNENDU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except the room was too small and bed was not comfortable at all
Stayed 2 nights in Sep 2023

10/10 Excellent

Emmanuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel clean new they tried to make me pay for a risotto delivered to my room locked by a plate cover I was unable to open! Really bizarre happenstance
Stayed 4 nights in Sep 2023

6/10 Okay

LUKASZ

Business traveller
Liked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Marek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Marek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is perfet in a very good price and location. Breakfast cannot be better. New renovated rooms
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Except for hard and very uncomfy bed, everything else was very nice.
Stayed 4 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Bethany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very spacious and comfortable room with friendly reception staff upon check in.
Stayed 1 night in Feb 2023

10/10 Excellent

Tomasz

Stayed 1 night in Dec 2022

6/10 Okay

David

Travelled with family
Liked: Staff & service
Needs an update.
The hotel is in need of modernisation as the rooms are from the 1990's maintance coukd be better & same for cleanliness so adequate for a one night stop but nothing else.
Stayed 1 night in Oct 2022

10/10 Excellent

Darrius

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoying my stay very nice staff and the restaurant is wonderful
Stayed 2 nights in Oct 2022

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was just a short few minute walk from the train station. Also was within a few minute walk to city center and other attractions.
Stayed 4 nights in Oct 2022

8/10 Good

Joanna

Stayed 1 night in Aug 2022

4/10 Poor

Karen

Stayed 1 night in Apr 2022

4/10 Poor

daniel

Disliked: Cleanliness, staff & service
Shocking no service nothing excuse Covid
Truest shocking in every way. Expected to clean my own room, make my own bed and ring for things they should provide anywhere. How dare you run a hotel like this ! Ring for tea and coffee, put rubbish in bags outside the room, sheets will be delivered if asked for … At to very least provide anyway !shocking hotel pandemic wise I’d expect more cleaning ! Room shocking too noisey and pillows near useless. Tv tiny and bathroom tiled by someone with no taste. Horrid avoid the place ! Expect nothing cos that’s what you’ll get 0/10 !
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Absolutely great hotel! Big rooms, very comfortable beds, nice breakfast, very nice staff... we really loved staying at this hotel
Stayed 1 night in Apr 2019

10/10 Excellent

przemyslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

J

Excellent room and staff. Selection of food etc. very, very good
Stayed 1 night in Sep 2018

8/10 Good

Daniel

Good clean hotel
Good clean hotel - nice restaurant and small bar
Stayed 1 night in Aug 2018

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

bs, pl

Liked: Staff & service
Disliked: Property conditions & facilities
Outdated hotel in a good location
The room condition was disappointing - though the amenities were fine the cables sticking out of the walls from the AC gave us the impression of unfinished works. The room itself, especially furniture reminded us of 70-80s, and I guess it was the time when the hotel was 3*, now it is no more than 2*.
Stayed 1 night in Oct 2017