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Best Western Plus Orillia Hotel

2.5 star property

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Photo gallery for Best Western Plus Orillia Hotel

Bar (on property)
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillow-top beds, in-room safe, blackout curtains
Reception
Business centre
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Gym
  • Laundry
  • Pet-friendly

Explore the area

Map
440 Couchiching Point Rd, Orillia, ON, L3V6P8
  • Tudhope Park
    ‪1 min walk‬
  • Lake Couchiching
    ‪5 min walk‬
  • Lake Simcoe
    ‪7 min walk‬
  • Barrie, ON (YLK-Lake Simcoe Regional)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Standard Room, 2 Queen Beds, Non Smoking, Fireplace | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Champlain Waterfront Hotel, an Ascend Hotel Collection

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1001)
The price is CHF 77
for 1 room
includes taxes & fees
20 Feb - 21 Feb
The Champlain Waterfront Hotel, an Ascend Hotel Collection

About this property

Best Western Plus Orillia Hotel

Eco-certified hotel with free breakfast and fitness centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Best Western Plus Orillia Hotel offers 81 accommodations with MP3 docking stations and a safe. Pillowtop beds feature premium bedding. 42-inch LED televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orillia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Orillia Hotel. During your stay, you're just a quick walk from Tudhope Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Tudhope Park and 5 minutes on foot from Lake Couchiching
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 495 square feet (46 square metres) and includes conference space. The eco-certified Best Western Plus Orillia Hotel also features a fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Orillia hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Portage Italian Bistro – This bistro only serves dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Portage Italian Bistro

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 495 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Couchiching
Best Western Couchiching Inn
Best Western Plus Couchiching
Best Western Plus Couchiching Inn
Best Western Plus Couchiching Inn Orillia
Best Western Plus Couchiching Orillia
Couchiching Inn
Best Western Orillia
Best Western Plus Couchiching Hotel Orillia
BEST WESTERN PLUS Couchiching Inn Orillia, Ontario
Orillia Best Western
BEST WESTERN PLUS Couchiching Inn Orillia Ontario
Best Western Plus Orillia
Plus Orillia Hotel Orillia
Best Western Plus Orillia Hotel Hotel
Best Western Plus Orillia Hotel Orillia
Best Western Plus Orillia Hotel Hotel Orillia

Best Western Plus Orillia Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 437 out of 1001 reviews
Rating 8 - Good. 350 out of 1001 reviews
Rating 6 - Okay. 126 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and in great shape. We loved the comfortable bed. Close to the Casino entertainment Center.
Stayed 1 night in Nov 2024

8/10 Good

mike

Liked: Staff & service, property conditions & facilities
All good
Stayed 1 night in Nov 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facility and friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was responsive when we had an issue.
Stayed 1 night in Oct 2024

8/10 Good

David

Stayed 4 nights in Sep 2024

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in early evening, pleased with the lady at the desk. Room shows age but was clean and tidy, bed comfortable and tv was appropriate size.Good parking is limited, surrounding property that I thought was part of the hotel property (uneven gravel, pot holes, vacant lot?) should be marked to eliminate access as a low clearance vehicle could be damaged. Other than that good experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Romario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jayden

Stayed 1 night in Oct 2024

2/10 Terrible

Anne

Disliked: Cleanliness, staff & service, property conditions & facilities
We booked a jetted tub room and paid almost double for it. The jets in the tub were full of black mould. During checkout the front desk clerk was completely unhelpul, unsympathetic and told us very polity with a smile on his face that there is nothing they can do. He hasn't even interested in seeing any photos we took. I will put in here that the night front desk clerk Brandi was the oposite inthat she was extremely nice and helpful but we did not discuss this issue with her.
Stayed 1 night in Oct 2024

2/10 Terrible

Chao

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast had very limited food, staff was not polite when checking if more food is coming. She said “No” with no explanations.
Stayed 1 night in Oct 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great No issues
Stayed 1 night in Oct 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked its proximity to everything, Nothing was very far, the staff were amicable and the room was clean and comfortable. The food was rich and delicious, I wanted to see more variety on the menu, along with varying price points. It seemed pricy. All in all, I had an enjoyable stay, and would certainly use the services again.
Stayed 4 nights in Sep 2024

4/10 Poor

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were not told ahead of time that the hot tub was not working and in the room the tub jet did not work as well and the bathroom door was all scratched and looked like it was under construction and holes in the wall in the bathroom
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, check-in experience was great. Staff super friendly and helpful.
Stayed 1 night in Aug 2024

4/10 Poor

Erika

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room I reserved expedia was not abailable. I order a room with a special jetter yub.
Stayed 2 nights in Sep 2024

6/10 Okay

Leigh

Travelled with group
Liked: Staff & service
It just didn’t feel clean enough for my satisfaction, it was old and run down , it need a total face lift
Stayed 1 night in Jul 2024

6/10 Okay

Hardeep, Caledon

Liked: Staff & service
Disliked: Amenities
Staff were mostly good. Property is shoeing its age. Limited choices for breakfast. On site menu is low on choice and expensive. No daily room cleaning.
Stayed 5 nights in Sep 2024

10/10 Excellent

Lorie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 2 nights in Sep 2024

6/10 Okay

Sivan

Stayed 1 night in Aug 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mike, Brooklin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me & Wife really enjoyed the hotel. Very friendly service. Clean room & washroom
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Very slow at front counter, waited 10 mins. Being the only one there.
Stayed 1 night in Sep 2024

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, shuttle to the casino was great
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra, Etobicoke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff
Stayed 1 night in Sep 2024