4/10 Médiocre
Akiko T.
15 juil. 2021
Les points faibles : Propreté
Not as advertised
When we rented this property, the listing stated “brand new 8 bedroom villa in Championsgate”. If you are reading this, and the listing still states “Brand New”, then DO NOT RENT! As of July 2021, the home is over 4 years old. The home was dirty, infested with German cockroaches like the other reviewer shared back in June 2021, and the list of complaints she had are exactly the same as ours. If they took her complaints seriously, they would have had over a month to properly fumigate and address the issues. We stay in Championsgate almost every year, and they do have many brand new homes, so it didn’t occur to us that the listing would be misleading/false. We also deposited back in April, prior to her review. We were so excited to get back together after a year of lockdown, this was a huge disappointment. There was nothing brand new about this house! The pool heater was broken, and had been for some time. Apparently no one told the management company, or they just ignored the complaint, because they took my pool heater deposit anyway. The furniture needs to be replaced, dirty sheets, moldy caulking. The list is too long. The pictures of the home were probably from 4 years ago. I voiced my complaint with management company and I plan on filing a complaint with the BBB and FTC.
Akiko T.
Séjour de 3 nuits en juillet 2021