6/10 Okay
meghan w.
24 Apr 2025
Lack of communication.
The property itself was not bad, it looks like a nicer area in the pictures, but it still was fine. The pool was really nice. There was a few things that weren’t working properly in the condo. The only thing that was really a negative was the pool key got dropped, the host was immediately notified so we could purchase another one. My message was never responded to so my family lost out on using the pool because front desk will not give you another key for the pool unless you go through the host. So we ended up not being able to use the facilities for the rest of the stay. My message was never responded to, but once I’m home, I get a request for payment for the key when I messaged the host back about this issue again I get no response and then a few days later my account is charged. If communication was there, none of this would’ve been an issue.
meghan w.
Stayed 4 nights in Apr 2025