The host was very responsive before the stay, and gave us all the information we needed! The only thing that lost a star was that the televisions were outdated, and the one in the bedroom did not work. This was not a problem for us because when we were there, we only slept, but when I let the host know, they did not respond. Overall, this was the perfect place to stay when going to Disney! We also got to use the pool, which was great!